The New CMO: Strategist, Technology and Visionary презентация

MarTech and the Decade of the CMO How the Software Revolution will Grow 10X in 10 Years By Ashu Garg General Partner, Foundation Capital

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MarTech and the Decade of the CMO
How the Software Revolution will Grow 10X

in 10 Years

By Ashu Garg
General Partner, Foundation Capital



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1998
1999
2002
2006
2009
2011
2010
2011
2012
2013


Слайд 17This is the Decade of the CMO


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10x in 10 years


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Buyer Behavior Has Changed
From few media voices to infinite media choices
Dictation

to conversation

From one funnel to infinite paths to purchase

From right brain to left and right


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From Few Media Voices to Infinite Media Choices


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From Dictation to Conversation


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From Right Brain to Left and Right


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From One Funnel to Infinite Paths to Purchase


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10x in 10 Years with $12B to $120B
Tech spend as % of

total marketing spend

Source: Includes IDC, Magma Global, and Foundation Capital estimates

$B

12

44

121


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Behind every great marketer is a great framework


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5 Keys to Unlocking the Decade of the CMO
All Hail

King ROI
Hire Math Men, not Mad Men
Publish or Perish
Mass Personalization is Not an Oxymoron
Close the Deal

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CMOs will be able to model the business impact of their

proposed marketing investment

All Hail King ROI


Слайд 28All Hail King ROI
Challenges
Attributing revenue to specific marketing actions
Unifying ‘identity’ across

devices
Bridging the gap between the online and offline experiences


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The new RFP in media buying will be Really Fast Platforms
Hire

Math Men, not Mad Men

Слайд 30Hire Math Men, not Mad Men
Challenges
Programmatic advertising lacks transparency and “brand

safety”
Limitations in spot buys and digital media
Agency can lack requisite skills with outdated business model


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CMOs will gain consumers’ trust by providing relevant, authentic, and engaging

content

Publish or Perish


Слайд 32Publish or Perish
Challenges
Creating authentic content at scale across formats
Distributing across

fragmented channels and measuring engagement
Identifying, leveraging, and nurturing advocates

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Instead of connecting with a million people at once, brands will

connect with one person – and do it a million times over

Mass Personalization is Not an Oxymoron


Слайд 34Mass Personalization is Not an Oxymoron
Challenges
Expensive at scale especially in

real-time
Insufficient data about users for brands to deliver truly customized experiences
Protecting consumer privacy

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Marketing will evolve from just being demand generation to driving revenue

and growth.

CMOs will predict who will be customers, find them, and in this decade, close the deal.

Close the Deal


Слайд 36 Close the Deal
Challenges
Aggregating identifiable information across all relevant channels
Addressing privacy concerns
Surfacing

relevant insights at the right time to close the deal

Слайд 37www.foundationcapital.com/decadeofthecmo • Email us: FC-Marketing@FoundationCap.com


Слайд 38Email Foundation at: FC-Marketing@FoundationCap.com
Email AdRoll at: delight@adroll.com


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