7 Primary Drivers of Employee Engagement презентация

Содержание

Rachel Bitte Chief People Officer Jobvite @rachelebitte Rusty Lindquist VP HCM Strategy & IP BambooHR @rustylindquist

Слайд 1



7 Primary Drivers
of
Employee Engagement


Слайд 2Rachel Bitte Chief People Officer
Jobvite
@rachelebitte
Rusty Lindquist
VP HCM Strategy & IP
BambooHR
@rustylindquist


Слайд 3CEO’s rate human capital
as their top challenge
3 years in

a row

McKinsey and the Conference Board
CEO Challenge 3016


Слайд 4


- Ram Charan
BUSINESSES
PEOPLE DO
don’t create value;


Слайд 5
War for talent
is increasingly
a defensive game.
Forcing us to optimize,

engage, and retain our existing human resources.

Слайд 7
HR’s Focus
HR spends less than 15% of its time as a

strategic business partner, and spends most of it’s time dealing with the implementation and administration of HR policies and practices.

But when HR is involved, organizations function better, and are much more successful.

-Forbes


Слайд 8Nearly one half of respondents rated their HR department as “not ready”

to reskill itself to meet today’s business needs.

Only 8% of HR leaders have confidence in their HR teams
skills and abilities to
meet business demands.

Bersin, By Deloitte


Слайд 9Evolution of HR
Business
Value
H
L
Strategic
Micro
Small
Mid
Large
Operational


Слайд 10
Evolution of HR
Business
Value
H
L
Strategic
Micro
Small
Mid
Large
Operational



Слайд 11
Employee Engagement
in the US is only
32%
Gallup


Слайд 12
Employee Engagement
in the US
Gallup
13%
Highly Engaged
26%
Actively Disengaged


Слайд 13
Companies with an engaged workforce outperform their competition, with
21%
Gallup
higher productivity
22%
higher

profitability

Слайд 14
Companies with an engaged workforce outperform their competition, with
Gallup
147% in

earnings per share
41% fewer quality defects
48% fewer safety incidents
28% less shrinkage
65% less turnover (low-turnover organizations)
25% less turnover (high-turnover organizations)
37% less absenteeism

Слайд 15HR Professionals’ most important issue in 2015: Culture and Engagement
Bersin, By

Deloitte

Слайд 16Purpose Alignment
Help your people be inspired by a cause
DRIVER


Слайд 17Inspiration
Engagement

VS


Слайд 18
Inspired Employees
are most productive




Dissatisfied
Satisfied
Engaged
Inspired
71
100%
144
225
Bain & Company and EIU Research, 2015
Productive Output


Слайд 19Have a safe work environment
Have the tools, training, and resources to

do their jobs well

Can get their jobs done efficiently, without excess bureaucracy

Are valued and rewarded fairly

Are pat of an extraordinary team

Have autonomy to do their jobs

Learn and grow every day

Make a difference and have an impact

Get meaning and inspiration from their company’s mission

Are inspired by the leaders in their company

Satisfied Employees…

Engaged Employees

Inspired Employees

Bain & Company


Слайд 20Intrinsic
Extrinsic

VS


Слайд 21
Employer Brand

v

HOW
OUTSIDE-IN (CONVENTIONAL)
INSIDE-OUT (REMARKABLE)
WHY
Values
Mission
Beliefs
Culture | Corp. Brand
HR Activities

Employee Perception
Candidate Perception

WHAT


Слайд 22
1
Build a Narrative


Слайд 23Hiring to the Brand

A good team starts with recruiting


Слайд 24Engagement starts before a requisition is opened.

84 percent of jobseekers would

consider another role at a company with an excellent reputation.

Слайд 25Branding promotes what’s true for your company.


Слайд 26Empower your interview teams to do the work.


Слайд 27Make interviewing a 2-way street.


Слайд 28Progress Inertia
People in motion tend to stay in motion
DRIVER


Слайд 29We tend to be carried forward in life by the inertia

of our past.

The Law of Inertia


Слайд 30The Law of Inertia


Слайд 31Inertia Killers
Path is
Unclear
Destination Ambiguity
Progress
Slows


Слайд 32Inertia Killers
Path is
Unclear
Destination Ambiguity
Progress
Slows
Restate and refocus on the objective
Have a plan

of attack

Divide work into small chuncks


Слайд 33Task Autonomy
Making your own decisions matters
DRIVER


Слайд 34Have a safe work environment
Have the tools, training, and resources to

do their jobs well

Can get their jobs done efficiently, without excess bureaucracy

Are valued and rewarded fairly

Are pat of an extraordinary team

Have autonomy to do their jobs

Learn and grow every day

Make a difference and have an impact

Get meaning and inspiration from their company’s mission

Are inspired by the leaders in their company

Satisfied Employees…

Engaged Employees

Inspired Employees

Bain & Company


Слайд 35It’s About Ownership


Слайд 36Task to Skill Alignment
Getting to do what you do best
DRIVER


Слайд 37COP Model



Competency
Opportunity
Passion
The sweet spot


Слайд 38Optimizing for FLOW


Слайд 39Aligning to Attributes


Слайд 40Are your interviewers asking the right questions?

61 percent of employees say

new job realities differ from expectations set during the interview process.

Слайд 41Rewards & Recognition
Gamification at work
DRIVER


Слайд 43Reward to Retain

Organizations with recognition programs which are highly effective at

enabling employee engagement had 31% lower voluntary turnover.

Bersin


Слайд 44Recognition Matters

78% say recognition is a major motivator
52% aren’t satisfied with

the recognition we receive
39% don’t feel appreciated at all

BambooHR


Слайд 45Reward your best “recruiters”

Recognize your employees who put in the effort

to refer their friends and colleagues.

Слайд 46Celebrate success
as a company


Слайд 47Friends at Work
Social gravity
DRIVER


Слайд 48Employee Recruiting


Слайд 4978% of recruiters find their best quality candidates through employee referrals

But

do your employees know that?

Слайд 50Enable every employee to be a recruiter.

78 percent of recruiters find

their best quality candidates through employee referrals.

Слайд 5156% of new hires feel
having a buddy or mentor
will help

them be productive
more quickly.

Слайд 52Employee referrals are
5x more likely to be hired
than any other

candidate source.

Слайд 5317% of employees who left a job
in the first six

months said
a friendly smile or helpful coworker would have
made a difference.

Слайд 54A Common Enemy
The enemy of my enemy is my friend
DRIVER


Слайд 55Measure and Adapt


Слайд 56Signal to noise ratio


Слайд 57Increase Cycle Time
Intended Direction
Actual Direction
Don’t wait till here
Catch them here
And here


Слайд 58
eNPS
(Employee Net Promoter Score)
“On a scale of 1 to 10, how

likely are you to recommend this company as a place to work?”

10

9

8

7

6

5

4

3

2

1

0


Promoters

Passives



Detractors

eNPS = Promoters (%) – Detractors (%)


Слайд 59
UP THEIR GAME
RIGHT NOW
perhaps more than in the last 20 years
HUMAN

RESOURCE JOBS

are some of

THE MOST IMPORTANT

Roles in business, forcing HR to

Bersin, by Deloitte


Слайд 60Follow BambooHR and Jobvite on social media:





bamboohr.com/blog | jobvite.com/blog/


Thank you!


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