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Client’s Portrait: Reservice презентация
Содержание
- 1. Client’s Portrait: Reservice
- 3. Existing Clients
- 4. Existing Client: Age
- 5. Existing Client: Gender
- 6. Existing Client: Status
- 7. Existing Client: Status
- 8. Existing Customer Order: deadline, academic level
- 9. Existing customers: common features
- 11. BUT
- 12. How does our Potential Client look like?
- 13. Potential clients: Age, Gender
- 14. Potential clients: Origin, language, Location 31.46% 20.45% 10.88% 14%
- 15. Potential students Geolocation
- 16. Knowledge of English around the globe Asia
- 17. Knowledge of English around the globe Europe
- 18. Knowledge of English around the globe South America
- 19. Knowledge of English around the globe Africa
- 20. Foreign students around the globe
- 21. Potential students: activities_ Foreign students vs native
- 22. Types of clients To enter College/University To be hired WOW Service ??? WOW Service ???
- 23. Types of clients Looking for understanding Lack
- 24. Types of clients WOW Service ??? WOW Service ???
- 25. Types of clients Just pass it. Do
- 26. New Type of client Pains Needs
- 27. University studying private public Start Day
- 28. University studying: main requirements Studying time
- 29. University studying: content
- 30. University studying: assignments No of assignments per
- 31. University studying: Types of papers
- 32. Types of papers Game Your task
- 33. Types of papers formatting styles
- 34. Brainstorming part What is a perfect product
- 35. We develop together
Existing Clients
Слайд 21Potential students:
activities_ Foreign students vs native
1. Time spend for studying
Americans
use much less tie for studying
then students in their home countries
then students in their home countries
44% of foreigners think
2. Complexity of studying
Слайд 23Types of clients
Looking for understanding
Lack of knowledge
They do not keep up
with the society
WOW Service ???
WOW Service ???
Слайд 25Types of clients
Just pass it.
Do not bother them and deliver on
time.
WOW Service ???
WOW Service ???
Слайд 26New Type of client
Pains
Needs
1. Disability/ health problems preventing from
some type of assignment
2. lack of knowledge
3. Lack of time
4. Looking for acceptance
2. lack of knowledge
3. Lack of time
4. Looking for acceptance
Assistance in gathering and comprehending the materials
get free time
3pass the class
WOW Service ???
Слайд 28University studying:
main requirements
Studying time
53%
Graduate within the reasonable time
No
of credits per semester/course
Part time
Full time
Freshman
Sophomore
Junior
Senior
0-31 credit hours
32-63 credit hours
4-95 credit hours
96+ credit hours
Слайд 30University studying:
assignments
No of assignments per course
0-15
How often?
2-3 times per semester.
Every 1-2 weeks (smaller tasks)
No of works that can be ordered
Up to 15-20
No of pages per work
1-10
Up to 20-30 for exams/finals
Слайд 32Types of papers
Game
Your task
3 teams
Describe each type of assignment
not using your language
20 min for preparation
Слайд 34Brainstorming part
What is a perfect product
What cross-sales may be used
What
can we implement for improvement of its quality?
What can we implement for increasing our sales?
