Selling Marketing Automation to the C-Suite презентация

Содержание

Executive Buy-in?

Слайд 1Selling Marketing Automation to the C-Suite
Hally Pinaud
Sr. Product Marketing Manager, Marketo
@Hallypino


Слайд 2


Слайд 3

Executive Buy-in?


Слайд 4Agenda
Understand the Goals
Build a Business Case
Recruit a Change Agent
Get an Executive

Sponsor

Counter Push-Back

Meet with Stakeholders


Слайд 5A Plan to Persuade
Understand the Goals
Build a Business Case
Recruit a Change

Agent

Get an Executive Sponsor

Counter Push-Back

Meet with Stakeholders







Слайд 6Building a Business Case
What it is, what you’ll need.


Слайд 7Why Marketing Automation? Why Now?
Companies that nurture customers generate 50% more

quality leads at 33% lower cost.

By 2020, customers will manage 85% of their relationships without talking to a human.

79% of top-performing companies have been using marketing automation for more than 2 years.


Слайд 8State Your Goal
Nothing is more compelling than straightforward data
Proof points –

why?
Data for your business

Building a Business Case


Слайд 9Context is King
Give a state of the business:
What are you doing

now?
How will this fit?

Building a Business Case


Слайд 10Investment and Costs
What does it cost? (Not just the solution, but

all of it.)

Building a Business Case


Слайд 11Change Management
How will this all come together?
Building a Business Case


Слайд 12Change Management
Discover

Define

Deliver

Drive


Слайд 13You Need a Change Agent
You?
A Colleague?
Your Boss?


Слайд 14Approach Your Stakeholders
Marketing
Stakeholders


Слайд 15Getting an Executive Sponsor
What do you need to know?


Слайд 16Have a plan and your business case ready – be sure

to include the executive summary
WIIFM? – What will this person and their people get from Marketing Automation?
Be ready to go beyond the CMO

Tips for Finding an Executive Sponsor


Слайд 17The CMO
Cares about ROI, customer experience, and building a more relevant,

effective marketing team.

Слайд 18What is the cost and ROI?
Resources needed?
What gaps do we have

in marketing?
Change management plan?

The CMO’s Questions


Слайд 19The CEO
Wants financial growth and to outpace the competition. Thinks long-term

and big picture.

Слайд 20How will this impact the bottom line and fuel growth?
What do

others do?
What is time to launch and time to value?
What additional resources will be needed?

The CEO’s Questions


Слайд 21The CFO
Cares about managing expenses, ensuring profitable growth, and containing risks.


Слайд 22What’s the ROI of this?
Why should we prioritize it?
Does this comply

with the regulations that apply to our organization?

The CFO’s Questions


Слайд 23The Sales VP
Focused on growth, profit, and sales efficiency.


Слайд 24Will this give us more leads?
Will they be better leads?
Will this

take time away from Lead Gen?
Will this place any additional burden on sales?

The Sales VP’s Questions


Слайд 25The CIO
Wants to innovate and evolve infrastructure to meet future needs

in a sustainable way.

Слайд 26How secure is this solution?
Will it integrate with other systems?
How

much will you use it?

The CIO’s Questions


Слайд 27Countering Objections
Things you should be prepared to hear.


Слайд 28“We have too many campaigns/events/etc. coming up.”
If You Hear…


Слайд 29“We don’t have the staff to do something like this.”
If You

Hear…

Слайд 30“We don’t have enough content to roll out a marketing automation

system.”

If You Hear…


Слайд 31Selling Your Vision
Understand the Goals
Build a Business Case
Recruit a Change Agent
Get

an Executive Sponsor

Counter Push-Back

Meet with Stakeholders







Слайд 32Understand the Goals
Build a Business Case
Recruit a Change Agent
Get an Executive

Sponsor

Counter Push-Back

Meet with Stakeholders






Selling Your Vision


Слайд 33Understand the Goals
Build a Business Case
Recruit a Change Agent
Get an Executive

Sponsor

Counter Push-Back

Meet with Stakeholders






Selling Your Vision


Слайд 34Understand the Goals
Build a Business Case
Recruit a Change Agent
Get an Executive

Sponsor

Counter Push-Back

Meet with Stakeholders






Selling Your Vision


Слайд 35Understand the Goals
Build a Business Case
Recruit a Change Agent
Get an Executive

Sponsor

Counter Push-Back

Meet with Stakeholders






Selling Your Vision


Слайд 36Understand the Goals
Build a Business Case
Recruit a Change Agent
Get an Executive

Sponsor

Counter Push-Back

Meet with Stakeholders






Selling Your Vision


Слайд 37Key Takeaways
Getting the C-suite to see the benefits of marketing automation

is a big part of making it work.
Focus on the perspectives of each C-suite persona – understand their pain points and concerns!
Build a strong business case first. It will help you argue the importance of automation with all stakeholders.


Слайд 38Questions?
Thanks for attending!


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