Profitable Facebook Marketing How To Turn Fans Into Paying Customers: A Step-by-Step Guide презентация

Содержание

Your BIGGEST Social Media CHALLENGE?

Слайд 1Profitable Facebook Marketing
How To Turn Fans Into Paying Customers: A

Step-by-Step Guide

Слайд 2Your BIGGEST Social Media CHALLENGE?


Слайд 4…and ROI?


Слайд 5FOUR Phases:
Core
Build-up
Promotion
Follow-up
Solution? SYSTEM!


Слайд 64-Phase Profit SYSTEM
PLAN: 1 year in advance ➙ quarters
Add value

+ build community + test, track & measure

Business Page + Personal Profile


Слайд 7Fundamentals: CONTENT + ENGAGEMENT
Everyday posts
3x per day
Quality, relevant content
Combo of CREATE

+ CURATE (OPC)
Strive for maximum organic reach
Engage promptly
Listen
Identify superfans

1. CORE Phase


Слайд 8Content


Слайд 9Mari says…
“Content is KING, but engagement is QUEEN and she rules

the house.” @marismith

Слайд 10Five key areas to test:
FREQUENCY
2x a day? vs. 1x/hour?
TIMING
Day of week

+ time of day
Check “when fans online”
TYPE
Status update, photo, video, link
Also: offer, event, milestone, cover image
LENGTH
< 120 vs. 500 vs. 1,200 characters? (63k = max!)
TAGS
@ tag other Pages

Test


Слайд 11ContentGems.com
Spundge.com
AllTop.com
Swayy.co
Feedly.com
Scoop.it
Paper.li

Content curation tools


Слайд 12“The current industry benchmark allows for a response time of around

19.2 hours, which is an improvement compared to Q1’s response time, which was more than 22 hours. We advise brands to try to respond within 30 minutes. Depending on the nature of your service, you may want to consider 24/7 support.” ~Jan Rezab, CEO SocialBakers.com



Engage: “socially devoted”


Слайд 13“The best businesses begin with
EMPATHY
@BrianSolis


Слайд 14Build anticipation – “coming soon!”
Count-down
Change cover image daily
Run a Contest
Consider paid

promotion
Solicit and empower affiliates
Do a big reveal!
Key: have all social channels & partners queued up

2. BUILD-UP Phase


Слайд 15Can you really SELL on Facebook?
“Engage via the wall. Sell via

ads.”
~Ken Rudin, Facebook Analytics Head


SOURCE: bit.ly/7FBinsights


Слайд 16Conversion strategy
FIRST build tons of value (social equity)
Space out your offers
Clear

CTAs
Make it really easy for people to buy from you!

Слайд 17Jab, Jab, Jab, Right Hook
SEE: bit.ly/JJJRH_medium


Слайд 18Ideally, offer something for free first
Webinar, white paper, audio, video, membership
What

are you launching?
New product
New book
New software
New service offering
This is the time to do paid promotion
Cart opens
Early bird
Sale cut off dates

3. PROMOTION Phase


Слайд 19Promotion Calendar
FREE Promotion Calendar & Launch Plan: http://bit.ly/promocal


Слайд 20“Last quarter I talked about our efforts to grow our business

through improving the quality of our ads rather than just increasing the quantity. Our goal is to reach a point where the ads are as relevant and timely as the content your friends share with you.” ~Mark Zuckerberg Source: bit.ly/1h47fzO

Facebook ad relevancy


Слайд 21Facebook ads: Marketo


Слайд 22Surprise & delight!


Слайд 23Example Facebook Ads


Слайд 24Purpose = twofold:
Capture last minute leads & sales
Gently segue back into

CORE Phase
Still time to join!
Last minute specials
Testimonials
Case studies


4. FOLLOW-UP Phase


Слайд 25Follow up posts


Слайд 26Follow up ads


Слайд 27Example Facebook System


Слайд 28Track & Measure


Слайд 29Facebook likes + PTAT
Vanity metrics!
…unless you can connect directly to ROI
Vanity

metrics

Слайд 30What metrics to measure on Facebook:
more traffic to your website
growth in

email subscribers
SEO – higher appearance on SERPs (search engine results pages)
increase in click through rate
increase in conversion rate to paying clients
increase in revenue
improved customer satisfaction
increase in brand sentiment
better ad performance
improved ROI on social media time and money invested
increase in word of mouth referrals
increase in high-star reviews
more foot traffic into your store

Suggested goals


Слайд 31Social media ROI


Слайд 32Social channels


Слайд 33Lead generation


Слайд 34Connect with Mari on these sites:
Facebook: www.facebook.com/marismith
Twitter: @marismith
Instagram @mari_smith
Google+: www.google.com/+marismith


LinkedIn: www.linkedin.com/in/marismith
Mari’s website: www.marismith.com

Q&A


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