Writing Your Healthcare App Brief презентация

Содержание

Scott Hague Owner and Development Director scott@integratedchange.net @integratedchg #healthappchat

Слайд 1Writing Your Healthcare App Brief
12 Steps To Success
www.integratedchange.net
Member of the British

Standards
Institute (BSI). Member 47561908

Слайд 2Scott Hague
Owner and Development Director

scott@integratedchange.net
@integratedchg
#healthappchat


Слайд 3What this webinar isn't


Слайд 6What this webinar is
Practical with links of useful tools and

documents for you to take away and use

Not a market statistics dump

By the end of it, you will have a means of creating a blueprint for your product

Слайд 7What We Do

“We move healthcare organisations from traditional, paper intensive led

processes to one that encompasses a digital approach.”


Слайд 8This of course includes…

The design, development and deployment of:

Mobile Applications

Medical websites
Healthcare

marketing



Слайд 9100% focus on healthcare


Слайд 10Why have we done this?
Most undervalued yet important part of an

app development project…

…the brief

Слайд 13You are building something great here. A product, not a bit

of IT software

And when you have built it, then what? Do you know?


Слайд 14Why are you doing this?
Your boss has told you to go

away and develop an app but you don’t know where to start?

You need to apply for funding?

You have a great idea and need to convince the board to gain approval?

You’re an agency and you need to get your clients into line!

Слайд 15https://www.integratedchange.net/putting-patients-at-the-heart-of-the-european-digital-healthcare-agenda


Слайд 16Your customers are asking for one


Слайд 17“Mission control: we are about to develop an app”


Слайд 19Business plan?
I want to develop an app!?!


Слайд 20www.businessmodelgeneration.com/canvas
http://www.thehappystartup.co.uk/canvas/
Try some
of these


Слайд 21Before you start
Challenge yourself to say “I don’t know” first


So when

entering this exercise, don’t go in with ideas, listen.



Слайд 22

“The only way to remain great is to keep on applying

the fundamental principles that made you great”


Jim Collins, Good to Great; why companies make the leap and other don't












Слайд 23Item 1:

Users and Marketing


Слайд 24“The aim of marketing is to know and understand the customer

so well the product or service fits him and sells itself.”

Peter F. Drucker

Слайд 26Free data

Google analytics can provide you a wealth of information, demographic

and behaviour
Existing apps

Don’t know?

Then ask!
Simple survey, 15 questions
Paper, iPad

Try this – www.polldaddy.com


Слайд 27What you want to do is build up a persona

Still want

more data?

Try these –
https://www.pollfish.com
https://www.quicksurveys.com
http://www.onepoll.com
http://www.google.com/insights/consumersurveys/home
https://www.whatdotheyknow.com

Try this – persona sheet


Слайд 28Look Internally
Sales teams (GP/consultant liaison)
Caregivers
Nurses, doctors
Customer services
Call centres
Back office admin
Receptionist


Слайд 29Help them to visualise your goal
Video, graphics and moodboards
Doesn’t have to

be complex

Try these –
https://niice.co
www.pintrest.com
Moodboard (lite)

Слайд 30Marketing?
Oops…
Where is my ROI?


Слайд 31Marketing
Acquisition
Retention
Measurement
www.grouphigh.com
www.buzzstream.com
www.journalisted.com
www.helpareporter.com
www.flacklist.com
www.backtweets.com
Flurry
Localytics
Fiksu
Google app analytics
Apple App Store analytics (beta)
http://rater.localytics.com/#/ios/

Urbanairship
Appentive
Swrve
www.campaignmonitor.com
www.getdrip.com


Слайд 32Launch date: Be realistic Be prepared


Слайд 33Licenses


https://developer.apple.com/programs/ios/


https://play.google.com/apps/publish/signup/


https://dev.windows.com/en-US/getstarted



Слайд 34Be Smart With The Launch
Android M - https://events.google.com/io2015/schedule#
http://wheniskeynote.com


Слайд 35Item 2:

Why


Слайд 36Check this out:

Simon Sinek

http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.html


Слайд 37Item 3:

Objectives


Слайд 38Source: MobileSmith 2014

50%
Less than
mHealth apps downloaded
500+ times
26%
are used only once
2/3
Abandoned

after 10th use

Слайд 39Solve only high value problems

Thing big, start small

Prioritise it


Слайд 40Always have a clear purpose


Слайд 41Item 4:

Location
No signal
Cannot
Connect!


Слайд 42Item 5:

Regulation and Compliance


Слайд 43Medical Device Directive 93/42/EEC(MDD)8
When is software a Medical Device?

May 2015
PAS 277:

2015 launched

June 2015
NIB Kitemarking proposals published

End of 2015
Kitemarking to begin


https://www.gov.uk/government/publications/medical-devices-software-applications-apps

Member 47561908


Слайд 44Item 6:

MoSCoW


Слайд 45https://www.integratedchange.net/developing-a-healthcare-app-for-young-people


Слайд 46Item 7:

Devices & Platforms


Слайд 48App store catalogue by type
Image source: Apple


Слайд 49Item 8:

Content


Слайд 50Read all about it!
Dynamic or static content?
New content required?
Will you link

off to a website?

Images?
Video?


Слайд 51Think about video
Videos shot in the vertical position are viewed in

completion 9x more than videos shot horizontally



Слайд 52What Is App Indexing?
Google will index apps just like websites

Apps will

then appear in search


Check these out:

https://www.integratedchange.net/using-app-deep-links-to-market-your-healthcare-app

https://developers.google.com/app-indexing/

Слайд 53Item 9:

Paper Sketching


Слайд 55Item 10:

Databases


Слайд 56 Will the app connect to a database?
What is the

data?
Who owns the data?
What type of database is it?
Is external access allowed?
Internal data/security governance?
What data stays on the device – any?
External data compliance?

Database Check…

https://www.wcppe.org.uk/sites/default/files/file/NES/CaldicottPrinciples-DataProtectionAct.pdf


Слайд 57Database Integration
Which system is the 'master' of the data?


Will the information

move 'one way' or in both directions?

Слайд 58Terms and conditions?

Privacy policy?
www.google.com/policies/privacy
https://developer.apple.com/app-store/review/guidelines/


Слайд 59Item 11:

Hosting


Слайд 60Required? Probably yes

Who will pay?

Access for developers?

Multiple environments are required
Hosting


Слайд 61Item 12:

Support, monitoring, analytics


Слайд 62Who will support the app?


Слайд 64Make sure you have a framework to support your activities


Слайд 65…and that’s it

The 12 items for a successful healthcare app brief

Thank

you!

Слайд 66Slideshare: http://www.slideshare.net/scotthague

Phone: 0203 302 0600
Email: scott@integratedchange.net
Twitter: @integratedchg
Web: www.integratedchange.net

http://www.copashow.co.uk, June 10th – 11th , D48


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