The Worldwide HCP Social Media Study презентация

Содержание

Diabetes in 2013-14 The global burden and threat of NCDs constitutes a major public health challenge that undermines social and economic development throughout the world… World Health Organization, Global

Слайд 1Digital Opinion Leaders in Diabetes
The Worldwide HCP Social Media Study

Daniel Ghinn,

Creation Healthcare @EngagementStrat

Special Event Edition with
Exclusive Pharma Insights


Слайд 2Diabetes in 2013-14
The global burden and threat of NCDs constitutes a

major public health challenge that undermines social and economic development throughout the world…


World Health Organization,
Global Action Plan for the Prevention & Control of Noncommunicable Diseases 2013-2020

By the end of 2013, diabetes will have caused 5.1 million deaths and cost USD 548 billion in healthcare spending. Without concerted action to prevent diabetes, in less than 25 years’ time there will be 592 million people living with the disease. Most of those cases would be preventable.

International Diabetes Federation,
IDF Diabetes Atlas, 6th Edition, 2013

Diabetes is a huge
and growing problem,
and the costs to society
are high and escalating.


Слайд 3Learning from Healthcare Professionals
A distilled view of public social media conversations


70M+

websites
Full Twitter ‘Firehose’ feed
All major social media

>100,000 verified
healthcare professional
(HCP) sources covering
websites & social media


Слайд 48,189,534
People connected to HCPs in the study
47,875
HCPs connected to diabetes conversation
205,889
HCP

Tweets & posts about diabetes

19,068
HCP authors in study

189,402
HCP Tweets about diabetes

16,896
HCPs Tweeting about diabetes

Big Data: impact of Healthcare Professionals


Слайд 5Most conversation is about Type 2 Diabetes
n=27,017
Most HCP conversation about
diabetes

does not refer explicitly
to a diabetes type, but implies Type 2.

Слайд 6>300 HCP Roles


Слайд 7Top 15 HCP roles by share of voice
of >300 HCP roles

in study

Слайд 8>200,000 posts; 19,000 HCPs in >125 countries
n=16,896


Слайд 9HCP networks within networks
n=16,896


Слайд 10Most influential endocrinologists – virtual network


Слайд 11Relationship matters
Relationship matters
A virtual professional network connected by diabetes
Endocrinologists discussing diabetes

online

Слайд 12HCP: Activism for patients
Partha Kar is also the most engaged HCP

by peers in diabetes

Activating


Слайд 13Multi-dimensional data


Слайд 14Time & role: what the data tells us


Слайд 15Global diabetes timeline
The story told by HCPs in social media
All HCP

conversation

Слайд 16Global diabetes timeline: Roles
Endocrinologists


Слайд 17News: Fall in diabetes-related deaths
“Good news: the risk of dying early

due to diabetes has been greatly reduced! …
The treatment helps!”

17-23 June 2013

Physician, Researcher & Writer
Norway

Optimistic


Слайд 18News: Fall in diabetes-related deaths – sceptics?
17-23 June 2013
General Practitioner &

Blogger
UK

Questioning

Sceptical


Слайд 19Global diabetes timeline: Roles
Endocrinologists


Слайд 20News: Roche halts trial of diabetes drug
8-14 July 2013
Frustrated


Слайд 21News: Roche halts trial of diabetes drug – mixed reactions
8-14 July

2013

Indifferent

Concerned


Слайд 22Global diabetes timeline: Roles
Endocrinologists


Слайд 23Global diabetes timeline: Roles
Leadership roles


Слайд 24Global diabetes timeline: Roles
Neurosurgeons


Слайд 25Global diabetes timeline: Roles
Registered Nurses


Слайд 26Global diabetes timeline: Roles
Dieticians


Слайд 27Multi-dimensional data


Слайд 28Time & topics: what the data tells us


Слайд 29Global diabetes timeline: Topics by patient age group
HCP conversation about all

diabetes topics

Слайд 30USPSTF backs universal diabetes testing for pregnant women
“Interesting that the

US Preventive Services Task force now recommends what has been the standard of care for years.”

13-19 January 2014

Supportive

Frustrated

Cynical

Interpreting


Слайд 31Diabetes testing for pregnant women - Japan
“Doctor Song Mingyuan said that

there were some gynaecologists who didn’t do their jobs properly, such as not conducting examinations for gestational diabetes, and it’s true. We recently got someone from a place like this, which does so little pregnancy examinations, it’s ridiculous. For blood samples, all they do for early stage examinations is check for infectious diseases and do a red blood cell count, and then for mid stage examinations, they just check for casual blood glucose. And then they just go home. Come on, seriously, stop it.”

13-19 January 2014

Frustrated


Слайд 32Multi-dimensional data


Слайд 33Place & topics: what the data tells us


Слайд 34Geography matters
Key topics around prevention, diagnosis & management vary by country


Слайд 35Diabetes in multiple dimensions


Слайд 36INSIGHTS FOR PHARMA


Слайд 37HCPs who talk about diabetes and pharma brands


Слайд 38HCP mentions of pharmaceutical companies & products
HCP conversation about all diabetes

topics

300

200

100


Слайд 39HCP roles discussing GSK products over time
300
200
100


Слайд 40GSK & products global picture – map of HCPs


Слайд 41GSK examples
Sensational
Alarmed
Sharing
Shocked?
Balancing


Слайд 42Avandia FDA review – live updates via social media
Highlighting
Observing
Observing
Sensational
Sharing
Frustrated


Слайд 43Avandia – the feedback
Warning
Encouraging
Warning
Warning


Слайд 44Reaction turns more positive
Supportive
Supportive
Hopeful
Empathetic
Encouraging


Слайд 45Changing attitudes in HCP conversation
300
200


Слайд 46What next? Dive deeper:
Questions about this study?

daniel.ghinn@creationhealthcare.com
@EngagementStrat

www.creationhealthcare.com


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