ARINC Direct Messaging Features презентация

ARINC Direct Messaging and Features In This Presentation We Will Cover the Following Topics: Accessing the Messaging Feature Messaging Sub Folders Composing a message Message Center

Слайд 1ARINC Direct Messaging Features


Слайд 2ARINC Direct Messaging and Features
In This Presentation We Will Cover the

Following Topics:

Accessing the Messaging Feature

Messaging Sub Folders

Composing a message

Message Center

View Past Flights

Satellite Logon

Satellite Voice Calls

Setting up Auto Forward Codes

Messaging for Mobile Users

E-mailing an Aircraft

Important Contact Information


Слайд 3Accessing The Messaging Feature
Navigate to https://direct.arinc.net
To access the message center you

need to log into your ARINC Direct account.

Слайд 4Once logged in, click the “Messaging” Tab.




Слайд 5Messaging Sub Folders
Once in the message tab you can choose

between 7 different sub-tabs

Compose: Allows you to create and send a message via several different methods

Message Center: Allows you to search for past messages and sort them by different parameters.

View Past Flights: Allows you to monitor OFF/ON and position reports. It will also show you the message media type and network.

Satellite Logon: Allows you to monitor the different satellite usage.

Satellite Voice Calls: Allows you to monitor the Inmarsat and Iridium
satellite voice usage.

Swift64: Allows you to monitor Swift64 usage and call history.


Слайд 6Composing a Message






The tail can be typed in the box or

you can select it from the drop-down list then click Add


Don’t forget to
check the boxes!

You can also send your message to other addresses simultaneously.

Note: To and From entries appear in the body of the message as a convenience. They are not used for addressing or routing of the message.


Слайд 7You can send your message
to an auto forward code which will

be
demonstrated a little later.

You can also forward your message to a fax number. If you don’t know the fax number of the hotel or FBO you can use the lookup button.

Lastly, messages can be sent
to IATA and AFTN addresses by
adding the address above.



Слайд 8For example, if the aircraft is not powered up message will

not be delivered immediately. ARINC will continue to try to deliver this message for the length of time that the sender specified. The default is 10 days.

Finally, click send!


The Try For… feature allows the sender to specify how long ARINC should try to deliver the message.


Слайд 9Traffic can be viewed for up to 90 days after the

flight/activity.

Simply click on the date in the past from which you wish to view activity.

The default view will show only today’s activity.

The selected date range is highlighted yellow.

Navigate through the messages using the blue arrow


Слайд 10Message Center
The first column is the timestamp; the exact date and

time that the message was sent or received.

The fourth column shows message status; delivered, complete, pending, failed, timed out etc.


The third is the message type or subject, e.g., freetext, Eurocontrol messages, WX requests, etc.

The second; message origination and destination.

The message window is divided into four columns.


Слайд 11When you click the message strip it will expand allowing you

to see the message content

Слайд 12You can Sort by any of the column headings or Filter

by aircraft tail or message subjects via the two drop-downs


Слайд 13View Past Flights
Select a tail number from the drop down

menu.

Select the date range by typing the dates or by using the calendar widget.


This tab allows you to monitor ON/OFF and position reports. It also shows you the message media type and network.


Слайд 14Use the View All Reports button to display all reports on

the map

Or, use the checkboxes to select individual reports to view.

Click View Selected Reports




Слайд 15Your selected reports will now display on the map.




Слайд 16Satellite Logon
Allows you to monitor the different satellite usage

This page will

primarily be used by technicians for trouble shooting purposes. It includes information such as Ground Earth Station (GES), Aircraft Earth Station ID (AES ID) and logon records.

The date range is selectable in the same way as the message center.


Слайд 17Satellite Voice Calls
Use the drop down menu to
switch between providers


Слайд 18Use the drop down menu to filter by tail number
Swift 64


Слайд 19Setting up Auto Forward Codes


To access the Auto Forward Codes tab

you need to click the My Company tab. This folder is only visible on an administrator’s
account



Слайд 20Once you are in the My Company tab click the Auto

Forward Codes sub-tab




Слайд 21
An auto forward code allows you to store multiple addresses and

address types under one specific code; a mailing list of sorts.

This list shows existing auto forward codes you can click them to view and edit the addresses listed


Click to create a new auto forward code


Слайд 22To setup or edit your auto forward code
The auto forward code

may contain E-mail addresses, fax numbers, User Names, and IATA or AFTN addresses. They may also include another aircraft. These are selectable from the drop down list under Address Type.

2. Add your addresses:

E-mail

Fax

User Name

Tail Number

Once you have entered all the different ways you would like to have the message sent you can save the information.



1. Name the Auto Forward Code. The crew can simply enter OPS in the flight computer to ensure that any message they send gets delivered to all of the addresses listed.


Слайд 23FC (Flight Coordinator) Instructions are only required if you need an

ARINC FC to perform part of your message on a regular basis.

Adding FC Instructions and Saving

For example, you could list in your OFF/ON Reports: “Please call dispatch at +1.410.266.5555 to confirm receipt of the aircraft’s ETA.”

These instructions are automatically sent to ARINC FCs any time a message is sent to this auto forward code. ARINC will then action the instructions.

Finally, click Save Auto Forward Code



Слайд 24To use the OPS code when composing a message:
Select the

auto forward code from the list and check the box. This will allow you to send updates quickly and to a number of different destinations.

Слайд 25Sending an E-mail to An Aircraft
Start by entering this email address
The

subject line must
contain the tail number
of the aircraft

Type your message and send. You can message your aircraft from any e-mail source including your smart phone


Слайд 26Important Contact Information


ARINC Direct Flight Operations Center

Toll Free: 1.866.321.6060
International: +1.410.266.2266
Fax: +1.410.266.2020
E-mail:

flightops@arinc.com
IATA: ARINCXA
AFTN: KARIXAAN


If you do not have internet access you can also contact our 24/7 Flight Operations Center and an FC can send a message to your aircraft for you.


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