We are surrounded by a wealth of data we create from our everyday activities
By 2016, IoT > Mobile + PC combined
IoT devices are generating billions of gigabytes of data everyday
Increasing Number of Organizations are Investing in Big Data
Across Different Areas, >50% of Respondents See the Value of Big Data
Analyzing Data
Vertical Market Uses of Data
Sales & Marketing
Security
Finance
Advertising
Healthcare
Retail & Supply Chain
Using Big Data to Create a Show People Will Like
62.3 million total Netflix users
people watch Netflix for ~ 90 minutes per day
Big Data
Started in 1997 as a pay-per-rental via mail company
Now has evolved into an on-demand streaming service with thousands of movies and TV shows
Engage users better on current shows
Recommend shows they may like
And create a show people will like!
Directed by David Fincher
Featuring Kevin Spacey
With Big Data, 70% of Netflix original shows are renewed for second season, compared to 30% from traditional TV series
Source: Company website
Disney MagicBands and MyMagic+ System
Disney collects tons of valuable data through MagicBands and MyMagic+ system - a gigantic database that captures every move of the visitors of the park
Real-time location data
Purchase history
Information about the visitors
Entertainment ride patterns, etc.
Insights from big data enables Disney to make smarter decisions:
Audience analysis & segmentation
Recommendation engine based on in-park traffic flow
Better and targeted marketing messages and offerings
And many more…
The MagicBands (part of MyMagic+ System) are linked to credit card and function as a park entry pass as well as a room key
Source: Company website
Results:
Precise & dynamic formula on how to blend orange juice for consistent taste, down to pulp content, for the $2Bn orange juice business
After hurricane or freeze, this algorithm can re-plan the business in 5-10 minutes
Problem:
Inconsistencies in orange juice due to variations in orange crop, sourcing, and seasonality, etc.
Goal:
Consistently deliver optimal blend of orange juice, “despite the whims of Mother Nature”
Orange Juice and the “Black Book Model”
Source: Company website
New York Fire Department has captured 60 different factors that could contribute to the likeliness of having a fire, such as:
Average neighborhood income
Age of the building
Whether it has electrical issues
Number and location of sprinklers
Presence of elevators
Each one of the city’s 330,000 buildings is ranked in order of the risk of fire
New York Fire Department uses the risk score to determine which buildings get inspected first
Present
Inspections were almost random except for high-priority buildings like schools and libraries
Past
Big Data
Source: Company website
Risk Score
Business management platform
Focuses on the needs of the decision-makers in a business, as opposed to existing data management procedures and policies
Connect, Prepare, Visualize, Engage and Optimize
Tools for Data Scientists
Tools for Business Executives
Disclosure: GGV is an investor in Domo
USM (Unified Security Management) that provides comprehensive, centralized and affordable security visibility
Combines log management and SIEM with other security features for complete security monitoring
Single platform, easy to use and deploy, perfect fit for mid-market enterprises
Solving Big Problems – e.g. Security
Disclosure: GGV is an investor in Alienvault
Curates massive variety of internal and external data
Reduces time and effort required for analytics and other applications critical for business growth
Leverages machine learning algorithms to identify data sources, understand the relationships between them, and connects siloed data
Nuanced and Unstructured Data -> Insights
Provides actionable insights, not more dashboard reports
Helps companies quickly understand what they need to do based on the data shown, so companies can spend less time analyzing and more time implementing
Highly trained on-demand team of Data Scientists backed by powerful tools
Captures and analyzes feedback from social media, blogs, forums, surveys, etc. to attain deep understanding of
customer and marketplace feedback
Big data → big insights, helping companies understand how customers feel by deriving meaning from the most unstructured, unpredictable, and nuanced and subtlest context, so they can take action with maximum impact
As information becomes more readily accessible across sectors, it can threaten companies that have relied on proprietary data as a competitive asset
Companies that have benefited from information asymmetries are prone to disruption
Information Asymmetries to be Disrupted
Privacy / Security vs. Benefits of Data
Getting the exact result vs. having a good set of options
If data is presented to users directly, such as search engine, should aim to maximize precision
In the case of ads where the relationship between ads and your interest is obfuscated, can compromise on precision to achieve broader optionality
Customers Come First, Data Second
Tradeoff between Precision & Optionality
Storage is relatively cheap, and the technology to process data is available on demand
But what about people and skills? Having the right people and right skills to analyze and take action on the data is the new big challenge
Data++ = Confusion++ and Consistency--
People and Skills are the New Challenge
Big Data, Big Risks and Even Bigger Opportunities (cont’d)
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