I need you to start taking mobile seriously презентация

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Blackberry sales down 45% YOY

Слайд 1I need you to start taking mobile seriously



Слайд 2Blackberry sales down 45% YOY


Слайд 4Today’s Journey






Слайд 5We’re a mobile first country


Слайд 6Total Unique Browsers
+21%
24m
Time spent on sites (Average)
- 21%

Long since overtaken desktop

access

Слайд 7Unique mobile internet
+41%
12.5m



Слайд 8Content should be …


Слайд 10We love to talk soccer


Слайд 13Total Unique Browsers

+21%
24m
Time spent on sites (Average)
Unique mobile internet
+41%
12.5m
- 21%

July

13 IAB (DMMA)

30%

90%

76%







Long since overtaken desktop access

95% FNB banking done via USSD
5% via App

Source: Effective Measure, Feb’13-’14


Слайд 1467 million Subscribers (Pop 51 Million)
15.5 million (30% of total

population) Smartphones

Vodacom 46% market share
(

MTN market share of 37%

7.2 million Vodacom smartphone users
16m active data

36.2 million (70% of Total Population)
Feature Phones

Cell C market share of 17%

Mobile usage:

R80 ARPU Prepaid
R257 ARPU on smartphone
70% prepaid sales are R5 airtime voucher
Data traffic growing 70% year on year



Mobile landscape – MTN, CellC & Vodacom Results 2013/14

With growing penetration of smartphones


Слайд 15Therefore central to everything we do
Source: Millward Brown 14


Слайд 16Therefore central to everything we do
Source: Millward Brown 14


Слайд 17But how are they accessing?
Nokia Asha 520
Samsung E250


Слайд 18Get paid R1 to own a phone


Слайд 19But how are they accessing?


Слайд 20
Case Study: Grace earns R800 per month working part time and

supports a daughter and granddaughter. She spends ¼ of her monthly income on airtime.

70% of South Africans fall into the income bracket of earning R5000 a month or less. Those with less than R3500 a month spend twice as much on cellphones and airtime as on education.

What are they spending their money on?

Source: Unilever Majority Study 2013



18-24 Year old

56% spend airtime on voice calls
(10% drop)
Data up 15%

c


Слайд 21Low
Middle
High
Opera Mini
Blackberry
Nokia Asher
Mid range Samsung
Safari/Chrome
Call & SMS
Please Call Me
Mxit
eLearn/USSD
USSD
Music via

Radio

Mobile landscape – AAMPS, WWWorx 12

High level mobile segmentation

WhatsApp/WeChat
Mxit
Facebook
Search (Google)
Music via Bluetooth

WhatsApp/iMessage
Email
Twitter & Instagram
Search
Music via Downloads

Talk

Social

Access

Entertainment


Слайд 22
Today’s Journey






Слайд 23Platform (CONTENT)

Search
Social
Mobile
(USSD & SMS)
Display
Video






The brutal truths


Слайд 25Are you at ZMOT?


Слайд 27Search
Talk to search and TV
Add in keywords and content


Слайд 28Search
Search is driven by ATL awareness
Always on search / Search

with ATL strategy
Combined effect (Multiplier effect) - Increases effectiveness of TV

Слайд 291818 clubhouse example
Most used search terms 1818


Слайд 31The numbers


Слайд 32Social is mobile


Слайд 34Source: AMPS Jun’12-Jul’13
Source: Mobile Operators 2013
Source: IAB (Effective Measure) Jan 2014
Source:

WWW Mobility Study 2012

Mobile Stats to go on


Слайд 35Display







Слайд 36Which Ad Formats are the most noticeable?
Source: Effective Measure Survey Q1

2014

Слайд 37Source: Effective Measure Survey Q1 2014
South Africans notice mobile ads


Слайд 38Display is alive and well on mobile


Слайд 39
The mobile banner


Слайд 40Taking the next step
New ways of doing it…
Retargeting
Location based /

time based / weather based / handset based / motion based
Programmatic buying
In-Gaming advertising & In-App largest increase in mobile advertising comes from these categories

Слайд 41USSD & SMS (Mobile)







Слайд 42SMS / USSD
Reasons to use USSD
Cost effective for consumer (20sec =

20 cents)
Faster (one session)
Widest spectrum of phones (Except … BB)
Once registered user is recognized for future
95% FNB’s banking traffic through USSD



Disadvantages
Hard to use on ATL transient media
Not as memorable as other short codes
Can’t be forwarded




Grapevine 14


Слайд 43SMS / USSD - Findings
Don’t ask consumer for free form answers.

USSD has time-outs and if consumers have to think they take too long to answer.
Avoid asking consumer’s to type in lengthy numbers like full ID (best practice is to ask for first 6 digits)
Consumers become frustrated if they have bought your product and gotten a unique code, but are then expected to answer a multitude of questions before they get a valid entry.
Consumers should be told after they give a valid unique code that this is a valid entry and the rest of the info is just additional.
Some consumers struggle with USSD on their particular handset. Eg: Blackberry.


Grapevine 14



Слайд 44Using USSD Carling Black Label: Be the Coach (2011)
Selecting the relevant

vehicle and mechanism for the campaign helped the brand to reach it’s consumers by using SA’s Love for Soccer through simple mobile mechanics (USSD)
Integrated Media mix to amplify the idea
Achieved 10.5 million votes for team selection (consumers voted 18 times on average) with 40 000 SMS votes for in game substitutions.
The campaign is in it’s third year since inception proving to be a highly successful campaign

Campaign Objective Grow CBL Market share during the period and deepen brand engagement


Слайд 46Watching Video’s on your cellphone
Watching video on cell is NOT a

popular activity
Higher LSM = longer video
CTR’s to video below 0.04% in SA
Be vigilant around video content
REALISTIC about expectations

Source: AMPS 2013 Main Branded BA (Jul 2012-Jun 2013)


Слайд 47Video - Woolworths
http://www.youtube.com/watch?v=qkxKGAWmGb0


Слайд 48Platform (CONTENT)

Search
Social
Mobile
(USSD & SMS)
Display
Video






The brutal truths


Слайд 49The platform to publish


Слайд 50The platform
Of consumers say their opinion of a brand will be

lower if they do not have an optimised mobi site

Say their opinion of a brand will be lower if the website content doesn't display properly on their phone

Nielsen's April 13


Слайд 51N=354 smartphone users only
QUESTION: Which of the following best describes

a good mobile website?

Top 3 things that consumers want from a mobisite


Слайд 52Age, not income, has the highest direct correlation to whether apps

are downloaded or not

BMIT 13 research


Слайд 53BMIT 13
MSG
Social
Games


Слайд 54Top free apps in SA:

Apple
App
Store


Слайд 55Top free apps in SA:

Windows
Phone
Store


Слайд 56Top free apps in SA:

Google
Play
Store







Слайд 57The platform to publish
Utility
Content
Game

BB = dead

Not flash
KISS
Dynamic dependant

Feature focus
MXIT
Focus the content


Слайд 59

Activity on Mxit


Слайд 60

Who uses Mxit in South Africa?
Core audience: 18 – 24 years

old
LSM 6 – 8 with a geographic and ethnicity split reflecting the SA population


Ethnicity:



Black: 67%
Coloured: 21%



White: 8%
Malay/Indian: 4%








Слайд 61

Multi-platform


Слайд 62

Top devices


Слайд 63

Top apps
BUSINESS
ENTERTAINMENT
LIFESTYLE
SPORTS
PHOTOS
JunkMail Xchange
UUSI SA
Mxit Music
D-SIDERS
Swagga
The Love Doctor
Supersport
Mad4Socca
Mxpix
Imagik


Слайд 64
Today’s Journey






Слайд 65Mobile first
Mobile first


Слайд 68


Up to 56% of all ad revenue in 1 year


Слайд 69One voice Multiple platforms
“70% of regular internet users own between 2-3 devices

from which they access the internet.”
-DMMA Digital Nation Research 2012








Слайд 70One voice Multiple platforms







Слайд 71One voice Multiple platforms







Слайд 72Dual screening







Слайд 74Mobile redemption


Слайд 75Range Rover Sport
Using websocket technology
Users synced phone with ad unit
Allowed

them to race the vehicle through various terrain using their smartphone / tablet


Слайд 76Starbucks – Mobile app


Слайд 77Cinema
OOH
Print
Radio
Television
These FB and Twitter logos make sense!
Online in approach
Vague in

execution

Website address
Go do something complicated!
Like our page you have no idea where to find!

That last half second

#Tag
Shazam

LBS Technology

Search / Addressable
USSD

Search
SMS
#Tag

#Tag
Shazam
Search 4
Mobi Site

Medium

Current way of thinking

Thinking Mobile First

Slap the URL on here, they would love to access the website from the theatre

Mobile first in every channel


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