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How to Respond to Glassdoor Reviews to Build Candidate Trust презентация
Содержание
- 1. How to Respond to Glassdoor Reviews to Build Candidate Trust
- 2. Webinar Tips for Attendees You can connect
- 3. Featured Speaker Lisa Holden Employer Engagement Manager at Glassdoor Lisa.Holden@Glassdoor.com
- 4. Agenda Glassdoor Overview How to Get
- 5. Set Up Company Alerts Flag Reviews Monitor
- 6. Reviews On Glassdoor
- 7. Examples: CEO, HR, PR, or Marketing
- 8. Responding promptly builds trust with candidates. How Often Should I Respond? ?
- 9. of Glassdoor members read reviews
- 10. Bad Reviews Are Good for Business!
- 11. 5 Tips to Follow When Responding to Reviews
- 12. Tip #1: Respond Promptly
- 13. of consumers who experience a quick
- 14. Tip #2: Say Thank You
- 15. of organizations suffer from a
- 16. Tip #3: Address Specific Issues Look at Pros and Cons in the Employer Center
- 17. Negative Reviews Provide the Opportunity for Authenticity Nobody Is Perfect
- 18. Tip #4: Be Authentic
- 19. of employees say new job realities
- 20. Tip #5: Utilize Your Reviews
- 21. of buyers say ratings and
- 22. Benefits of Responding to Reviews Find out more about OpenCompany at employers.glassdoor.com
- 23. Lisa Holden lisa.holden@Glassdoor.com @Glassdoor
Webinar Tips for Attendees You can connect to audio using your computer’s microphone and speakers. Or, you may select “Use Telephone” after joining the Webinar. All lines will
Слайд 2Webinar Tips for Attendees
You can connect to audio using your computer’s
microphone and speakers.
Or, you may select “Use Telephone” after joining the Webinar.
All lines will be muted to avoid background noise.
You can ask questions at any time by typing them into the Questions Pane.
Or, you may select “Use Telephone” after joining the Webinar.
All lines will be muted to avoid background noise.
You can ask questions at any time by typing them into the Questions Pane.
Слайд 4Agenda
Glassdoor Overview
How to Get Started
Why Respond to Reviews?
Who Should Respond?
How Often
Should I Respond?
Tips When Responding to Reviews
Tips When Responding to Reviews
Слайд 5Set Up Company Alerts
Flag Reviews
Monitor Your Reputation
Identify Areas of Improvement
Invite Colleagues
to Respond
A FREE Employer Account Can Help
Visit employers.glassdoor.com
Слайд 7
Examples: CEO, HR, PR, or Marketing Professionals
Who Should Respond?
Anyone at your
company
who is in a position to speak
on your behalf.
who is in a position to speak
on your behalf.
Слайд 9
of Glassdoor members read reviews
before speaking with a company or
person in charge of hiring.
Why Respond to Reviews?
Слайд 13
of consumers who experience a quick and effective brand response on
social media are likely to recommend that brand to others.
Responding Promptly Shows that You Care
Слайд 15
of organizations suffer from
a deficit in recognition according to a
recent Bersin study.
Saying Thank You Shows You Are Listening
Слайд 19
of employees say new job realities
differ from expectations set during
the interview process.
Set Expectations Up Front by Being Authentic
Слайд 21
of buyers say ratings and
reviews influence their
purchase decisions.
Acknowledge the
Positive
