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Being an assertive leader: managing conflict презентация
Содержание
- 2. GETTING TO KNOW EACH OTHER
- 17. WHAT REALLY MAKES YOU STEAM?
- 18. DEALING WITH CONFLICT
- 19. TOP TIPS Be aware of how other
- 20. Assertive Communication
- 21. Open and Honest Considering Other Needs
- 22. Open and Honest Considering Other Needs Direct Aggression Bossy Arrogant Intolerant Opinionated Overbearing
- 23. Open and Honest Considering Other Needs Indirect Aggression Sarcastic Deceiving Ambiguous Insinuating Guilt-inducing
- 24. Open and Honest Considering Other Needs Submissive Wailing Moaning Helpless Passive Indecisive Apologetic
- 25. Open and Honest Considering Other Needs Assertive Direct Honest Accepting Responsible Spontaneous
- 26. Open and Honest Considering Other Needs
- 27. The Impact of Learned Behaviour How does
- 28. Emotional management
- 29. LEADERSHIP EXCELLENCE DURING CONFLICT
- 30. LEAVE YOUR RUCKSACK OF TROUBLE AT
- 31. ACTION PLAN
- 32. Thank you!
GETTING TO KNOW EACH OTHER
Слайд 19TOP TIPS
Be aware of how other character types affect you.
Choose your
response carefully.
Regulate breathing to manage emotion.
Face your stress source head-on when you’re ready.
Make a plan and be realistic.
Take one step at a time.
Regulate breathing to manage emotion.
Face your stress source head-on when you’re ready.
Make a plan and be realistic.
Take one step at a time.
Слайд 22Open and Honest
Considering Other Needs
Direct Aggression
Bossy
Arrogant
Intolerant
Opinionated
Overbearing
Слайд 23Open and Honest
Considering Other Needs
Indirect Aggression
Sarcastic
Deceiving
Ambiguous
Insinuating
Guilt-inducing
Слайд 24Open and Honest
Considering Other Needs
Submissive
Wailing
Moaning
Helpless
Passive
Indecisive
Apologetic
Слайд 27The Impact of Learned Behaviour
How does this behaviour look and sound?
How
does it make you feel?
What is your non-assertive reaction?
The outcome of this action?
What is your non-assertive reaction?
The outcome of this action?
Слайд 30
LEAVE YOUR RUCKSACK OF TROUBLE AT THE DOOR
Always remember: Take a
moment breath a get into your confident state.
Слайд 31ACTION PLAN
Stop
Start
Continue
In regards to offering Leadership excellence - outline one thing
that you would like to focus on and stop doing, one that you will focus on and start doing and one that you will definitely continue doing.
