AUTHORITATIVE
GOAL OF MANAGER
Give long-term direction & vision
“Firm but fair” manager
Gives clear direction
Motivates by persuasion & feedback on task performance
USE IT
Clear directions and standards needed
The leader is credible
AVOID IT
Employees are underdeveloped – they need guidance on what to do
The leader is not credible – people won’t follow your vision if they don’t believe in it
AFFILIATIVE
GOAL OF MANAGER
Create harmony among employees and between manager and employees:
The “people first, task second” manager
Avoid conflict & emphasizes good relationships
Motivates by keeping people happy
USE IT
Used with other styles
Tasks routine, performance adequate
Counseling, helping
Managing conflict
AVOID IT
Performance is inadequate – affiliation does not emphasize performance
There are crisis situations needing direction
PARTICIPATIVE
GOAL OF MANAGER
Build commitment & consensus
The “everyone has input” manager
Encourages employee input in decisions
Motivates by rewarding team effort
USE IT
Employees working together
Staff have experience and credibility
Steady working environment
AVOID IT
Employees must be coordinated
There is a crisis – no time for meetings
There is a lack of competency - close supervision required
PACE-SETTING
GOAL OF MANAGER
Accomplish tasks to a high standard
The “do it myself” manager
Performs many tasks personally and expects employees to follow his/her example
Motivates by setting high standards and expects self-direction from employees
USE IT
People are highly motivated, competent
Little direction/coordination required
When managing experts
AVOID IT
When workload requires assistance from others
When development, coaching & coordination required
COACHING
GOAL OF MANAGER
Long-term professional development of employees:
The “developmental” manager
Helps and encourages employees to develop their strengths and improve their performance
Motivates by providing opportunities for professional development
USE IT
Skill needs to be developed
Employees are motivated and wanting development
AVOID IT
The leader lacks expertise
When performance discrepancy is too great – coaching managers may persist rather than exit a poor performer
In a crisis
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Please note that all content & opinions expressed in this deck are my own and don’t necessarily represent the position of my current, or any previous, employers
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