Duct Tape Marketing Culture Statement презентация

that the customer is always right, but we have learned that if we ask ourselves in every instance if a decision is good for our customers and community then we usually make the right decision.

desire to serve small business owners in their quest to do more of what they loved while having the life they deserved.

greatest and most comprehensive marketing system on a path to positively impact over 1 million businesses worldwide.

care of yourself
This is a family business
Lead by example
Make work a better place

do
Fix the problem, not the blame
Never criticize a customer or team member – they are why we exist
Give up the need to be right
Say thank you

out why things work
Figure it out yourself
Ask for advice, not the answer
Read and write
Push beyond what you’re asked to do

do we add more value?
Will this new thing contribute or confuse?
Is it good for the customer?
No more than 3 priorities

time
Set goals for every area of life
Expect more of yourself than DTM does
Teach others how to take care of themselves

working objectives
Growth trumps hierarchy
No one is above taking out the trash
Help each other

teach
We can’t improve what we don’t measure
Say I don’t know, when you don’t know – but find out
Share your decision early

fully engaged in what you are working on
Suggest how we can do everything better
Keep your space and your work uncluttered