or providing support when a customer needs assistance. Building unbreakable customer relationships requires you to convey that your business only exists to ensure your customers’ success.
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10 Great Customer Relationship Quotes презентация
Содержание
- 2. Building a relationship with customers goes beyond
- 4. Our DNA is as a
- 5. We see our customers as invited guests
- 6. There is only one boss.
- 7. The toughest thing about the power of
- 8. No one knows the cost
- 9. Courteous treatment will make a customer a walking advertisement. - James Cash Penney “
- 10. Once you create a loyal
- 11. A satisfied customer is the best business strategy of all. - Michael LeBoeuf “
- 12. Exceed your customer’s expectations. If
- 13. In fact, I believe the first companies
- 14. Try Viable Free for 30 Days at Viabl.com/trial Build Better Customer Relationships With Viabl.
Building a relationship with customers goes beyond producing a great product or providing support when a customer needs assistance. Building unbreakable customer relationships requires you to convey that your business only exists
Слайд 4
Our DNA is as a consumer company – for that individual
customer who’s voting thumbs up or thumbs down. That’s who we think about. And we think that our job is to take responsibility for the complete user experience. And if it’s not up to par, it’s our fault, plain and simply.
- Steve Jobs
“
1
Слайд 5We see our customers as invited guests to a party, and
we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
- Jeff Bezos
“
Слайд 6
There is only one boss. The customer. And he can fire
everybody in the company, from the chairman on down, simply by spending his money somewhere else.
- Sam Walton
“
3
Слайд 7The toughest thing about the power of trust is that it’s
very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.
- Thomas J. Watson
“
4
Слайд 8
No one knows the cost of a defective product – don’t
tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer.
- W. Edwards Deming
“
5
Слайд 10
Once you create a loyal customer base, it’s tough for a
competitor to take that away.
- Joe Mansueto
“
7
Слайд 12
Exceed your customer’s expectations. If you do, they’ll come back over
and over. Give them what they want – and a little more.
- Sam Walton
“
9
Слайд 13In fact, I believe the first companies that make an effort
to develop an authentic, transparent, and meaningful social contract with their fans and customers will turn out to be the ones that are the most successful in the future. While brands that refuse to make the effort will lose stature and customer loyalty.
- Simon Mainwaring
“
Слайд 14Try Viable Free for 30 Days at Viabl.com/trial
Build Better Customer Relationships
With Viabl.
