How to Decide When to Use SharePoint and Yammer and Office 365 Groups and Outlook and Skype презентация

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1. How to Decide When to Use SharePoint and Yammer and Office 365 Groups and Outlook and Skype
2. Agenda WHY ANSWERING “WHEN TO USE WHAT”
3. Abstract & Info Your users may struggle
4. DOWNLOAD THE WHEN TO USE WHAT IN
5. RICHARD HARBRIDGE My twitter handle is @RHarbridge,
6. KANWAL KHIPPLE My twitter handle is
7. Answering The “When To Use What” Question
9. 1. THE TECHNOLOGY WORKS BEST TOGETHER… Thinking
10. “I want to run an event for
11. To maximize the value Office 365 provides
12. 2. WHEN TO USE WHAT HAS MULTIPLE
13. Group Individual Remember that your enterprise
14. Organizational Group Individual If you don’t have
15. Spend the majority of your efforts providing
16. Even if you have decided on the
17. Users often wont use a matrix. They
18. When users can't decide they use what
19. So how can we help arm all
20. The Formula For Commitment Value Commitment Understanding Interest
21. The Formula For Commitment Value Commitment Understanding Interest
22. Drive User Interest Drive User Awareness
23. USERS WORK ANYWHERE… By 2016 40% of the workforce will be mobile - Gartner
24. Flexible work is prevalent – rethink your definition of a mobile worker. USERS WORK ANYTIME…
25. USERS WORK ON ANY DEVICE… By 2015
26. USERS WORK WITH MORE PEOPLE… We work
27. USERS WORK INSIDE & OUTSIDE OF THE
28. CAN YOUR USERS WORK FROM ANYWHERE TODAY?
29. REAL WORLD ADOPTION ACTIVITIES & MORE… Find
30. GETTING MORE PEOPLE TO USE THE TECHNOLOGY
31. ARE USERS AWARE OF APP EXPERIENCES? Are
32. DON’T FALL BEHIND… It will be more
33. The Formula For Commitment Value Commitment Understanding Interest
34. The Formula For Commitment Value Commitment Understanding Interest
35. Guiding Understanding
36. AT THE ORGANIZATIONAL LEVEL… Always an impact
37. USE THE BEST TOOL FOR THE JOB…
38. WHAT ABOUT MORE TARGETED PURPOSES? Think of
39. TRANSPARENCY, VISIBILITY & OPENNESS… How can we help users change behavior and understanding?
40. Personalize or base the matrixes you leverage
41. LET’S WALK THROUGH SOME SCENARIOS… It’s important
42. LET’S WALK THROUGH SOME SCENARIOS… It’s important
43. During our daily work we create documents
44. If this is a document I own,
45. I need to share the document with
46. I need to share the document with
47. I need to share the document with
48. I need to share the document with
49. I need to share the document with
50. I need to share my document with
51. I need to share my document with
52. How might users accomplish this today in Office 365? WHERE SHOULD I PUT DOCUMENTS?
53. How might users accomplish this today in
54. LET’S WALK THROUGH SOME SCENARIOS… It’s important
55. HOW TO FIND SOMEONE WITH A CERTAIN
56. HOW TO FIND SOMEONE WITH A CERTAIN
57. HOW TO FIND SOMEONE WITH A CERTAIN
58. HOW TO FIND SOMEONE WITH A CERTAIN
59. HOW TO FIND SOMEONE WITH A CERTAIN
60. HOW TO FIND SOMEONE WITH A CERTAIN
61. LET’S WALK THROUGH SOME SCENARIOS… It’s important
62. How might users accomplish this today in Office 365? PROVIDE A NOTE OF CONGRATULATIONS…
63. How might users accomplish this today in Office 365? PROVIDE A NOTE OF CONGRATULATIONS…
64. How might users accomplish this today in Office 365? PROVIDE A NOTE OF CONGRATULATIONS…
65. How might users accomplish this today in Office 365? PROVIDE A NOTE OF CONGRATULATIONS…
66. How might users accomplish this today in Office 365? PROVIDE A NOTE OF CONGRATULATIONS…
67. Within the whitepaper we have provided guidance on 13 common scenarios… WANT MORE SCENARIO GUIDANCE?
68. QUICK TIP: GET USERS TO TRY HELP…
69. The Formula For Commitment Value Commitment Understanding Interest
70. The Formula For Commitment Value Commitment Understanding Interest
71. Maximizing Realized Value
72. VALUE IS REALIZED THROUGH USAGE & ADOPTION
73. IT DOESN’T HAPPEN ON IT’S OWN… Even
74. THIS IS IMPORTANT FOR ALL OF US…
75. COACH OTHERS & FIND CHAMPIONS… Learning
76. Office 365 Customer Success Center
77. ADOPTION ADVICE & MORE… Find great ideas
78. The Formula For Commitment Value Commitment Understanding Interest
79. The Formula For Commitment Value Commitment Understanding Interest
80. Sustaining Commitment
81. SHARED COMMITMENT… It’s up to you AND
82. NEW CAPABILITIES MUST BE INTRODUCED… The technology
83. MICROSOFT IS LISTENING & IMPROVING… Technology must adapt based on user needs/feedback.
84. OFFICE 365 GROUPS & DELVE CONNECT EXPERIENCES
85. The Formula For Commitment Value Commitment Understanding Interest
86. Next Steps DEVELOP ORGANIZATIONAL, GROUP AND INDIVIDUAL
87. RESOURCES TO HELP YOU BE SUCCESSFUL… These
88. MORE RESOURCES TO HELP YOU BE SUCCESSFUL…
89. Thank You! Organizers, Sponsors and You
90. DOWNLOAD THE WHEN TO USE WHAT IN
91. WHEN TO USE VIDEO & WHEN NOT

Agenda WHY ANSWERING “WHEN TO USE WHAT” IS COMPLEX HOW TO HELP DRIVE INTEREST & AWARENESS NEXT STEPS, RESOURCES, Q&A MAXMIZING VALUE & ACHIEVING SUSTAINED COMMITTMENT GUIDING UNDERSTANDING (W/ GRAPHS, MATRICES

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How to Decide When to Use SharePoint and Yammer and Office 365 Groups and Outlook and Skype

Слайд 1How to Decide When to Use SharePoint and Yammer and Office

365 Groups and Outlook and Skype

Presented By: Richard Harbridge & Kanwal Khipple

Слайд 2Agenda
WHY ANSWERING “WHEN TO USE WHAT” IS COMPLEX
HOW TO HELP DRIVE

INTEREST & AWARENESS

NEXT STEPS, RESOURCES, Q&A

MAXMIZING VALUE & ACHIEVING SUSTAINED COMMITTMENT

GUIDING UNDERSTANDING (W/ GRAPHS, MATRICES & SCENARIOS!)

Слайд 3Abstract & Info
Your users may struggle with these questions: Should I

share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.

Strategy Session – On Usage & Adoption
Thursday, May 7th – 6:30PM-7:45PM

Слайд 4DOWNLOAD THE WHEN TO USE WHAT IN OFFICE 365 ENTERPRISE USER

GUIDANCE WHITEPAPER!

It goes into much greater depth and can be found at WhenToUseWhat.com

Слайд 5RICHARD HARBRIDGE
My twitter handle is @RHarbridge, blog is http://RHarbridge.com, and I work

SPEAKER | AUTHOR | SUPER FRIENDLY

Слайд 6KANWAL
KHIPPLE
My twitter handle is @KKhipple, and I work at

SPEAKER | AUTHOR | SUPER GOOD LOOKING

Слайд 7Answering The “When To Use What” Question

Слайд 8

5 Reasons This Is Much More Complex
WHAT PEOPLE OFTEN THINK OF…
It’s

not as simple as comparing and selecting one tool over another…

Слайд 91. THE TECHNOLOGY WORKS BEST TOGETHER…
Thinking about this from a versus

perspective is the wrong approach.

= Decision

Слайд 10“I want to run an event for our launch of Office

365.”

The right approach is an AND approach where the technologies work together.

1. THE TECHNOLOGY WORKS BEST TOGETHER…

We just leveraged at least 8 ‘products’!

Слайд 11To maximize the value Office 365 provides we need to use

as much of it as we can.

and

= Maximum Value

1. THE TECHNOLOGY WORKS BEST TOGETHER…

Слайд 122. WHEN TO USE WHAT HAS MULTIPLE LEVELS…
So you need to

answer it in different ways.

Organizational

Group

Individual

Слайд 13Group

Individual
Remember that your enterprise strategy should indicate purpose and guidance.
Messaging &

Calendaring Platform (Outlook & Exchange)
Purpose: This is our corporate e-mail and calendaring solution.
Best for: Corporate email communications (both internal and external) and to manage calendars.
Example of high level guidance: Dialogue and decision making with small groups, where information is sensitive and should not be shared broadly.
Requests for approval or funding for an initiative
Discussions about the direction of a project
Reminders for deadlines
Calendar management
Think twice before using for: Personal email communication

Social Collaboration Platform (Yammer)
Purpose: Corporate social networking and social collaboration solution.
Best for: Exchanging ideas, news and thoughts. It is also great at engaging others and sparking a conversation around a specific topic.
Example of high level guidance: Dialogue, social collaboration and networking take place on Yammer. It is used to share network with colleagues to develop greater belonging and connection.
• Ask questions and exchange ideas • Internal contests
• Brainstorm w/ virtual/cross-segment teams • Recognize performance w/ praise
• Place where employees can practice building online reputation with quality contributions
Think twice before using for: Extremely confidential or private information (while you can do this within Yammer safely there may be better options for you to leverage).

Organizational

2. WHEN TO USE WHAT HAS MULTIPLE LEVELS…

Слайд 14Organizational
Group
Individual
If you don’t have clear organizational technology guidance, it will be

much harder.

Individual

Group

Organizational

2. WHEN TO USE WHAT HAS MULTIPLE LEVELS…

Слайд 15Spend the majority of your efforts providing individual and group guidance.
2.

WHEN TO USE WHAT HAS MULTIPLE LEVELS…

Слайд 16Even if you have decided on the technology what about which

features?

3. KNOWING WHAT PRODUCT TO USE ISN’T ENOUGH…

Слайд 17Users often wont use a matrix. They are trying to do

more than make a decision.

4. PEOPLE AREN’T MAKING ONE DECISION…

Слайд 18When users can't decide they use what they know,; even if

better options exist.

5. GETTING SUSTAINED COMMITMENT…

Слайд 19So how can we help arm all of you to better

achieve sustained commitment?

THE FIVE REASONS WHEN TO USE WHAT IS A HARD QUESTION…

Technology Works Best Together
When To Use What Has Multiple Levels

Knowing Which Product Isn’t Enough
People Aren’t Making A One Time Decision
Sustained Commitment Is Critical

Слайд 20The Formula For Commitment

Value

Commitment
Understanding
Interest

Слайд 21The Formula For Commitment

Value

Commitment
Understanding
Interest

Слайд 22Drive User Interest Drive User Awareness

Слайд 23USERS WORK ANYWHERE…
By 2016 40% of the workforce will be mobile

- Gartner

Слайд 24Flexible work is prevalent – rethink your definition of a mobile

worker.

USERS WORK ANYTIME…

Слайд 25USERS WORK ON ANY DEVICE…
By 2015 at least 60% of information

workers will interact with content applications
via a mobile device - Gartner

Слайд 26USERS WORK WITH MORE PEOPLE…
We work with more people on a

day-to-day basis today than ever before.

60% of employees report working with 10 or more people on a day-to-day basis.

Half of these employees work with more than 20.

Слайд 27USERS WORK INSIDE & OUTSIDE OF THE ORGANIZATION…
We also work with

contractors, customers or partners more…

Слайд 28CAN YOUR USERS WORK FROM ANYWHERE TODAY?
Are you actively providing awareness

of ways people can work at anywhere?

Слайд 29REAL WORLD ADOPTION ACTIVITIES & MORE…
Find great ideas for driving interest

in our latest book http://improveit.how/book

Слайд 30GETTING MORE PEOPLE TO USE THE TECHNOLOGY IS IMPORTANT…
Often getting people

to use more of the technology is just as important.

Слайд 31ARE USERS AWARE OF APP EXPERIENCES?
Are you actively providing awareness of

ways people can work at on any device?

Слайд 32DON’T FALL BEHIND…
It will be more and more challenging to meet

expectations on legacy technology.

Слайд 33The Formula For Commitment

Value

Commitment
Understanding
Interest

Слайд 34The Formula For Commitment

Value

Commitment
Understanding
Interest

Слайд 35Guiding Understanding

Слайд 36AT THE ORGANIZATIONAL LEVEL…
Always an impact to productivity. We can accelerate

to get positive results sooner.

Слайд 37USE THE BEST TOOL FOR THE JOB…
How can you optimize how

you work? Would Yammer or Lync be better?

Слайд 38WHAT ABOUT MORE TARGETED PURPOSES?
Think of the matrix as something that

dynamically should adjust. Not static.

Слайд 39TRANSPARENCY, VISIBILITY & OPENNESS…
How can we help users change behavior and

understanding?

Слайд 40Personalize or base the matrixes you leverage on personas that change

over time.

GUIDE USERS FROM WHERE THEY ARE…

Month 1

Target

Month 2

Month 3

Month 4

Month 5

Слайд 41LET’S WALK THROUGH SOME SCENARIOS…
It’s important for the guidance to be

understandable by an individual user.

1. Where Should I Put & Share Documents

2. Finding Someone With A Certain Expertise

3. Provide A Note Of Congratulations/Praise

Слайд 42LET’S WALK THROUGH SOME SCENARIOS…
It’s important for the guidance to be

understandable by an individual user.

1. Where Should I Put & Share Documents

2. Finding Someone With A Certain Expertise

3. Provide A Note Of Congratulations/Praise