Engagement Marketing:Winning in the Digital Age презентация

You the Marketer

Слайд 1Engagement Marketing: Winning in the Digital Age
Robin Bordoli GM, Consumer Marketing Marketo
October 21st, 2014


Слайд 2



Слайд 3You the Marketer


Слайд 4Business Marketer vs Consumer Marketer


Слайд 5Engage < 1m people vs Engage > 1m people


Слайд 6Practitioner vs Leader


Слайд 7Acquisition vs Engagement


Слайд 8
1. SuperProfile 2. Forrester 3. Edelman Research


Слайд 9So what should a marketer do?


Слайд 10So what should a marketer do?


Слайд 12Eat food,
mostly plants,
not too much


Слайд 13Build long-term personalized relationships with your customers


Слайд 14Build long-term personalized relationships with your customers


Слайд 15Campaign
X


Слайд 16Campaign
X

“The future is already here. It’s just not very evenly distributed.



- William Gibson

Слайд 17
Market like Amazon


Слайд 18“Insanity is doing the same thing over and over again and

expecting a different result”

Слайд 19Engage Customers:
As individuals
Based on what they do
Continuously over time
Wherever they are
Always

directed towards a goal
With measurable impact
At the speed of digital


Слайд 20#1 As individuals


Слайд 21When it comes to marketing, nobody wants to get blasted


Слайд 23#2 Based on what they do


Слайд 27
#3 Continuously over time


Слайд 29#4 Wherever they are


Слайд 31BUY
EVALUATE
LEARN
ENGAGE
#5 Always directed towards a goal

TRUST
ENJOY
BUY
ADVOCATE
RENEW
VALUE
USE
OWN


Слайд 33#6 With measurable impact


Слайд 35#7 At the speed of digital


Слайд 37Engage Customers:
As individuals
Based on what they do
Continuously over time
Wherever they are
Always

directed towards a goal
With measurable impact
At the speed of digital


Слайд 38
CUSTOMER








You need modern innovative technology…


Слайд 39

… but also your “Trusted Guide”


Слайд 40Marketing First


Слайд 41

Lifecycle Nurturing
Intelligent Campaign Workflow
Behavioral Personalization
Coordinated Planning
Coordinated Management
Multi-Touch Attribution
Lifelong & personalized

relationships across channels with proven impact at scale


Behavioral Nurturing
Social Share & Sign-on
Multi-channel Personalization

Personalized conversations across channels with proven impact


Basic Marketing Automation
Database Segmentation
Basic Customer Scoring

Continuous conversations across channels




Strategic Value

Marketing Maturity

Engagement Marketing Maturity Journey

Email Marketing
Landing Page Creation

Point in time single channel campaign optimation



Слайд 4250,000 Marketers in the Marketing Nation
Best Practices

Launchpacks & Marketing Sprints


Marketo Certification
Learning Passports

Unparalleled Thought Leadership

Marketo Institute

Definitive Guides and award winning blog
Marketing Nation Summit

Community

50,000 users
User groups in 32 cities globally
Marketo University


Consultants
& Experts
Global coverage
Outstanding Rated by TSIA
Agencies & Preferred Service Partners


Deepest expertise to drive your long-term success


Слайд 43Engage Customers:
As individuals
Based on what they do
Continuously over time
Wherever they are
Always

directed towards a goal
With measurable impact
At the speed of digital


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