CeBIT 2014 Social Business Keynote: Digital Transformation Finding Patterns that Accelerate Business Performance презентация

We’re at a pivotal moment. 50 years of digital transformation completed.

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Sameer Patel, Senior Vice President & GM, Enterprise Social Collaboration Software,

SAP

CeBIT 2014 Social Business Keynote: Digital Transformation Finding Patterns that Accelerate Business Performance


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We’re at a pivotal moment.
50 years of digital transformation completed.


Слайд 3* IDC, Aberdeen
** Mary Meeker’s Internet Trends, 2013
Mobile traffic as a

percentage of Internet traffic is growing 1.5x per year **

Amount of data stored is doubling every 18 months *

1.3 billion people on business and social networks today

This was real.


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…or did we simply digitize?
But was this digital transformation?


Слайд 5…why does the average worker still spend 28% of their time

managing e-mail and 20% looking for internal information/colleagues?

If we have digitally transformed how we work.…


Слайд 6If we have digitally transformed how we sell….
…why is it that

65% of a sales rep’s time is still not spent selling?

Слайд 7…why do only 7% of consumers say that customer service experiences

exceed expectations?

If we have digitally transformed how we serve customers…

Source: Echo 2012 Global Customer Service Barometer


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…why does it still cost $1,398 to create one learning hour

of content?

If we have digitally transformed how we learn.…


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…then why do 43% of companies still not have complete information

on suppliers?

If we have digitally transformed how we procure….

Source: Aberdeen group “Measuring Performance While Mitigating Risk”


Слайд 10* Repeatability, Chris and James Allen, 2012
** What’s the Future

of Business, Brian Solis, 2013

Digitizing was comprehensive but transformation was spotty.


New growth initiatives – organic or by acquisition – have success rates of only about 20-25%*

And over 40% of companies that were at the top of the Fortune 500 in 2000 were no longer there in 2010 **

Just 9% of global companies have been able to achieve more than a modest level of sustained and profitable growth over the last decade *

Repeatability was missing.


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Processes are ad hoc
Systems are fragmented
Data creates chaos
Companies are struggling to

find their patterns because….

….we simply copied the analog world

Expertise networks are disconnected


Слайд 12This...Is… not Transformation


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The critical questions we must ask to find patterns that accelerate

performance.

To truly transform we need to look for and institutionalize repeatable patterns.

Designed for Me

Network- aware

Flexible

Repeatable

Work Patterns


Слайд 14Is it repeatable?
Connect the dots between people, processes, data, and applications
Get

the full picture

Слайд 15Is it flexible?
Speed of the cloud but with the flexibility to

differentiate and win

Real time adaptable platform to conform to your needs


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Is it designed for me?
Move from the “systems web” to the

“me web”

Is the Experience Simple


Слайд 17Instantly wrap your network of employee, customer and partner experts around

the problem or opportunity.

Is it network aware?

Extend your reach


Слайд 18This…is Transformation


Слайд 19Work Patterns is here. Today. From SAP.
12M+

SAP Jam subscribers +
Real time HANA Cloud Platform

Designed for adoption - Function-first, Social- second

Centered around you – in your apps, devices and networks

Industry focused - to drive competitive advantage


You digitized data, process, and access to experts for 50 years. Work Patterns now helps you transform. Start.


Слайд 20Thank You sap.com/jam


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