Слайд 1Building Influence (and Business) on the Web
How to Make a Return
on Your Online Spend
Слайд 2www.words4business.com
The Google Myth
You will invest £XXX per month
This will mean you
are higher up the search results
This will mean your site gets more visits
This will mean more instructions for your firm
This will increase your profits
Слайд 3www.words4business.com
Why the SEO Myth Was Blown
How many others are investing to
achieve the same result?
Even if you are on page 1, what is the click-through probability? (What’s the alogarithm/screen size?)
How many of those are actually interested in buying your service?
Are these the PROFITABLE clients?
Is your SEO provider’s magic better than theirs?
Слайд 4www.words4business.com
Solicitors Birmingham
Слайд 5www.words4business.com
When SEO Works
Niche work –(eg shareholder agreements)
Niche Industry – Industry heroes
Global/national
–PI/Clin Neg
Microsites
Слайд 6www.words4business.com
Is There a Better Way?
Building Influence
Leveraging other brands
Building on what you
have
NETWORKING
Слайд 7www.words4business.com
The Marketing Funnel
SEO
Website/Front Desk
Marketing activity
CRM work
Proselytising
Слайд 8www.words4business.com
Why Influence Building Works
Relationships - No one cares how much you
know until they know how much you care (David Cottle)/Trusted Adviser (Stephen Maister)
Brand/value leveraging
‘Local Hero’
‘Industry Hero’
Слайд 9www.words4business.com
Spheres of Influence
Professional friend
Client
Industry
Local
Your sphere of influence
Слайд 10www.words4business.com
Influence Building: Web Opportunities
Social networking
Content Sharing/Local Hero/Industry Hero
Enews
Mobile News
Message
Targeting
Can all be done in almost zero time
Слайд 11www.words4business.com
Current No 1. E-Newsletters
HOW www.fusionexpress.co.uk
WHY
They Work! Our clients and us
Fast
(very)
Cheap as chips
Easy to target messages to recipients
Co-brandable
Слайд 13www.words4business.com
The Future
Mobiles and Pad Devices
You don’t need an app:
get a
GOOD mobile site and TARGET it
Слайд 14www.words4business.com
Contact Details
Joe Reevy
Tel: 01392 423607
Fax: 01392 214495
joe@words4business.com
www.words4business.com
www.legalrss.co.uk
www.myinfonet.com
www.barristerss.co.uk
www.financialrss.co.uk
Слайд 15www.words4business.com
Web- Based ‘To Do’ List
Good email engine (cheap – you
don’t need an ‘expert’ to do this for you!) get databases ready
Mobile, video and content sharing
Слайд 16www.words4business.com
Things that Really Work
Inbound links and link trading – more
efficient than SEO in most cases?
Adwords
Placement of links and banners – must be very well targeted.
Supporting your web presence off line - essential
Social networking (if done properly!) (beware goodwill issues)
Content sharing – if done properly!
Enewsletters (GOLD DUST!) – mobile site will be the next big thing.
LinkedIn (join the right groups – target industries, not law)
Trade Specialisms -being the ‘Industry heroes’
Clearly Definable Niches
Слайд 17www.words4business.com
Website Basics
DOs:
Client centred (subject matter, language style)
Up to date
Consistent style (enforce
editing guidelines and do not lose your voice)
Well edited! (VERY important!)
DON’Ts:
About you
Out of date
Technical (unless technically aware audience sought)
Mish mash of styles: BUILD a HOUSE STYLE and ENFORCE IT
Слайд 18www.words4business.com
Key Metrics (http://www.google.com/analytics/)
Pages per visit
Average time on site
Traffic sources: referring sites
Visitors
(network locations)
(NB only about 40-50% of data is recorded…)
Слайд 19www.words4business.com
Some Statistics We’ve Observed
Ppn of visitors to our site from Google
7.91%
Approx % of measured visitors to our website interested in our offering – 30%
Ppn of these who make contact uninvited – 20%
Ppn of ‘1st contact web’ users converted – 8%.
Ppn of ‘1st contact email’ users converted – 35% (same for paper etc ads)
Approx conversion ratio 90:1
Recent report – 0.015% (15 in 100,000) visitors created by SEO on a law firm website made any contact…)
Слайд 20www.words4business.com
Our Experience
SEO Experiment – 6 months £1,000 pcm.
Site traffic up 120%
Enquiries
/LRSS Signups up 5%
Qualified Business Enquiries – up 0%
Many visits from known hacker zones
Net Effect – Perceived need for enhanced admin security.
US Study 15 contacts per 100,000 visitors