DevOps Means Business презентация

Содержание

Puppet Labs Webinar 2014 State of DevOps Agenda Demographics Key Findings Survey Methodology and Analysis IT Performance Organizational Culture Job Satisfaction Big Surprises Future Plans Q&A

Слайд 1DevOps
Means Business
Presented by
Nicole Forsgren Velasquez | Jez Humble |

Nigel Kersten | Gene Kim Findings From Puppet Labs State Of DevOps 2014
Velocity Conference, Santa Clara June 26, 2014


Puppet Labs Webinar 2014 State of DevOps


Слайд 2Puppet Labs Webinar 2014 State of DevOps

Agenda
Demographics
Key Findings
Survey Methodology and Analysis
IT

Performance
Organizational Culture
Job Satisfaction
Big Surprises
Future Plans
Q&A

Слайд 3Gene
Kim

Multiple award-winning CTO, researcher and co-author of The Phoenix

Project: A Novel About IT, DevOps, and Helping Your Business Win. First time Google Slides user.

Presenters

Nicole Forsgren Velasquez

Professor at the Huntsman School of Business at Utah State University. IT impacts, knowledge management, and analytics consultant and researcher.
Stats ninja.

Jez
Humble

Principal at Thoughtworks, Lecturer at UC Berkeley, co-author of Continuous Delivery, and accomplished procrastinator.

Nigel
Kersten

CIO at Puppet Labs and responsible for IT/Operations there. Almost fully recovered sysadmin.


Puppet Labs Webinar 2014 State of DevOps


Слайд 4
Puppet Labs Webinar 2014 State of DevOps
9,200+
Respondents from
110 countries,

across all industries

Demographics


Слайд 527% of responses from companies with 500 to 9,999
employees
Size of

Organization


Puppet Labs Webinar 2014 State of DevOps


Слайд 6Puppet Labs Webinar 2014 State of DevOps
Size of Infrastructure

51% of respondents

said their infrastructure included
<500 Servers

Слайд 7Puppet Labs Webinar 2014 State of DevOps

Departments
16% identified as
DevOps Department


Слайд 82012
2013
2014

DevOps Grows Up
What is devops?
DevOps adoption is accelerating.
Holy cow! DevOps works!
Puppet

Labs Webinar 2014 State of DevOps

Слайд 9

Why I Care: IT Performance Matters
Puppet Labs Webinar 2014 State of

DevOps

Слайд 10


Cross-population Studies
Tradeshows
Industry Press
Blogosphere
Vendors
Consultants
Industry Analyst
Anecdote
Peer
Recommendation
Prior Experience
ROI Story
Best Practice
Benchmark
Population Study
Academic Study
Intuitive
Analytical
We Are

Here



Слайд 11High-performing IT Orgs are More Agile

Puppet Labs Webinar 2014 State of

DevOps



30x



8,000x

more frequent deployments

faster lead times than their peers


Слайд 12High-performing IT Orgs are More Reliable

Puppet Labs Webinar 2014 State of

DevOps



2x



12x

the change success rate

faster mean time to recover (MTTR)


Слайд 13Firms with high-performing IT orgs are winning


more likely to exceed

profitability,
market share & productivity goals

Puppet Labs Webinar 2014 State of DevOps


2x


higher market capitalization growth over 3 years*


50%


Слайд 14

How We Collected Responses
Puppet Labs Webinar 2014 State of DevOps
Snowball Sampling



Слайд 15
Questions We Asked
Puppet Labs Webinar 2014 State of DevOps
Likert-type questions give

us a more nuanced measurement.



Слайд 16

Latent Constructs
Puppet Labs Webinar 2014 State of DevOps
Some things can’t be

measured directly, like happiness.

“Happiness Statistics” by Andrew Tarvin is licensed under CC BY 2.0


Слайд 17
Quantifying IT Performance
Puppet Labs Webinar 2014 State of DevOps

Deploy
30X
more frequently


with
50%
fewer failures


Deploy Frequency

Mean Time to Recover (MTTR)

Lead Time for Changes


Слайд 18
Categorizing Companies: High, Medium, Low IT Performance
Puppet Labs Webinar 2014 State

of DevOps



Deploy Frequency

Mean Time to
Recover (MTTR)

Lead Time for
Changes

MTTR

Lead Time

Deploy Frequency




High-performing IT orgs

Medium-performing IT orgs

Low-performing IT orgs


Слайд 19Puppet Labs Webinar 2014 State of DevOps

Practices Correlated with IT Performance

Metrics

Слайд 20Puppet Labs Webinar 2014 State of DevOps

Practices Correlated with IT Performance

Metrics

Слайд 21Puppet Labs Webinar 2014 State of DevOps

Practices Correlated with IT Performance

Metrics

Слайд 22Puppet Labs Webinar 2014 State of DevOps

Practices Correlated with IT Performance

Metrics

Слайд 23Puppet Labs Webinar 2014 State of DevOps

Top Predictors of IT Performance
Peer-review

of production changes (vs. external change approval)
Version control of all production artifacts
Proactive monitoring of the production environment
High trust culture
Win-win relationship between Dev, Ops and Infosec
High job satisfaction



Слайд 24Puppet Labs Webinar 2014 State of DevOps

Feedback Loops
Source: Elisabeth Hendrickson: Care

And Feeding Of Feedback Loops

Слайд 25Puppet Labs Webinar 2014 State of DevOps

Organizational Culture
15%
52%
33%


Слайд 26Puppet Labs Webinar 2014 State of DevOps

Organizational Culture Resources

http://www.thisamericanlife.org/radio-archives/episode/403/nummi

http://sloanreview.mit.edu/article/how-to-change-a-culture-lessons-from-nummi/

Read Toyota Kata

by Mike Rother



Слайд 27Puppet Labs Webinar 2014 State of DevOps

Job Satisfaction
Job satisfaction is the

# 1 predictor of organizational
performance!



Top Predictors
of Job Satisfaction

High-trust organizational culture
Climate of learning
Win-win relationships between ops, dev and infosec teams
Proactive monitoring and autoscaling
Use of version control for all production artifacts
Automated testing


Слайд 28Gene
Version control of the environment is more important than version control

of the code!
There’s never been a better time to know statistics

Jez
Whether or not you have an integration or stabilization phase has zero impact on IT perf
Peer review is more effective than CAB

Surprises


Puppet Labs Webinar 2014 State of DevOps


Слайд 29Can Large Orgs Be High Performers?

Puppet Labs Webinar 2014 State of

DevOps

Yes. But orgs with 10,000+ employees 40% less likely to be high performing vs. 500 employee orgs…


Слайд 30Can Large Orgs Adopt These Practices?

Puppet Labs Webinar 2014 State of DevOps
Yes! (Automated

testing, Continuous integration, proactive monitoring…) The only practice not being adopted is Peer Review vs. Change Approval!

Слайд 31Nicole
DevOps practices and IT performance impact organizational performance
Change fail rate wasn’t

part of IT performance

Nigel
Forming new DevOps teams and giving people DevOps titles is successful in practice

Surprises


Puppet Labs Webinar 2014 State of DevOps


Слайд 32Collect more stock tickers!

2014-15 research goals

What do you want to know?
Put

your ideas and problems you want to explore in this Google+ Community:http://bit.ly/FutureStateOfDevOps


Puppet Labs Webinar 2014 State of DevOps


Future Plans


Слайд 33
O&A

bit.ly/puppetquestions


Слайд 34Sept 3-4 | FlowCon
FlowCon brings together technologists and industry leaders passionate

about innovation through continuous delivery, continuous design, and lean product development. Register at http://flowcon.org/

Sept 23-24 | PuppetConf
Join us for the IT automation event of the year. Register now to save $249. http://puppetconf.com

Oct 21-23 | DevOps Enterprise Summit
A conference for horses, by horses, featuring Macy’s Disney, GE Capital, and more. Register at http://devopsenterprise.io/

Nov 9-14 | LISA ‘14
Systems engineering and ops professionals share real-world knowledge about designing, building & maintaining critical systems. https://www.usenix.org/conference/lisa14

Puppet Labs Webinar 2014 State of DevOps


Upcoming Events


Слайд 35
Resources
Download the 2014 State of DevOps Report: http://puppetlabs.com/2014-devops-report

Pre-order Jez’s forthcoming book

Lean Enterprise: Adopting Continuous Delivery, DevOps, and Lean Startup at Scale: http://amzn.com/1449368425

Sign up for Gene’s newsletter to receive a sample chapter of his forthcoming book DevOps Cookbook: http://itrevolution.com/blog





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