The not-so-distant future of marketing. презентация

In the beginning, there was the marketing funnel…

Слайд 1The not-so-distant future of marketing.


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In the beginning, there was the marketing funnel…


Слайд 3…Now there’s the always-on consumer-led economy.




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Be bold.


Слайд 5Marketing expenditures now total $1 trillion globally
*Source: McKinsey & Co.


Three out

of four CEOs agree: marketers “are always asking for more money, but can rarely explain how much incremental business
this money will generate.*”



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Our Study

Six marketing visionaries:
Seth Godin, author
John Hagel, Deloitte Center for the

Edge
Gavin Heaton, the Disruptor’s Handbook
Aditya Joshi, Bain
Marc Mathieu, Unilever
Jim Stengel, former CMO of P&G

A global survey:
478 CMOs and senior marketing executives
33% North America
30% Europe
29% Asia-Pacific
9% Latin America & Africa
52% with revenues of over $500 million,
20% with revenues higher than $5 billion


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29% say the need for change is urgent.
More than 80% of

marketing executives worldwide say they need to restructure marketing.

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Be bold.
Marketers point to five areas of dramatic change.


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Be bold.
Marketers point to six areas of dramatic change.
1. From

cost center
to revenue source

80% of companies will classify marketing as a revenue driver in 3-5 years.


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2. Lead the customer experience

75% of marketers say they will be

responsible for the customer experience in 3-5 years.

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3. A shift in customer engagement
78% relate engagement to sales
22% related

engagement to brand*

*These are the marketers least likely to think that marketing needs to change.


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EBAY E-TRADE READINESS INDEX
4. Marketers need to retool first
Top skills in

demand:
Digital engagement
Marketing operations & technology
Strategy and planning

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5. Digital and data dominate investment
75% of investments focused on reaching

customers through social, mobile and e-mail.
25% focused on analytics to knit together data from different channels.

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Remember to be human
And a sixth
Don’t forget to be human.
And I’ll

throw in a sixth

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The survey was conducted with the Economist Intelligence Unit’s Opinion Leaders

Panel, made up of more than 100,000 global executives.

Read the full report here

Слайд 16Jeff Pundyk VP Content Solutions and Strategy @jpundyk


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