Scaling Authentic Growth презентация

Содержание

Key To Sustainable Growth Success

Слайд 1Scaling Authentic Growth
How Product and Marketing Work Together to Drive Growth
December

8, 2015

Слайд 2Key To Sustainable Growth Success


Слайд 3Requirements for Organic Growth
“Must have” product
Compelling, authentic promise
Users are proud to

share

Слайд 4Accelerate by Pouring Fuel on Fire


Слайд 5North Star Metric for Growth
Reflects value delivered to your customers
Provides lens

for measuring real growth and evaluating tests
Examples: Airbnb nights booked, Facebook MAU (monthly active users)
Captures several metrics (i.e. retention reflected in MRR and MAU)


Слайд 6But First Things First


Слайд 7Validate Product Market Fit
“Must have” product for large market
Ask users “How

would you feel if you could no longer use this product?”
Very disappointed (40%+)
Somewhat disappointed
Not disappointed
N/A – I already stopped using

Слайд 8Unlocking Organic Growth


Слайд 9Research for Organic Growth
Understand “Must Have” Users
Who are they (demographics)?
Why did

they seek product (intent)?
How are they using product?
Key Benefit - Narrow by Must Have
Ask 1st group: “What is key benefit?” (open ended)
Ask 2nd group: “What is key benefit?” (multiple choice), “Why is that benefit important?” (open ended)

Слайд 10Research for Organic Growth (P2)
Crowdsource product description
Have you recommended this product?

(Yes/No)
If Yes, ask “How did you describe it?” (open ended)

Слайд 11Optimize Organic Value Delivery
Home Page Messaging
Hook: A/B test “hook” based on

intent (best response)
Promise: A/B test promise statements (stay true to “must have benefit”)
Description: A/B test descriptions (best response)
Onboarding to “must have experience”

Слайд 12Scaling Growth


Слайд 13Product



Scaling Growth is Cross Functional
Promise
1st Experience
Ongoing Experience
Acquisition


Activation
Revenue
Retention
Referral




biz dev/APIs








Marketing




Слайд 14




Product



Core Growth Team Drives Testing
Promise
1st Experience
Ongoing Experience
Acquisition


Activation
Revenue
Retention
Referral




biz dev/APIs













Marketing









Growth Team


Слайд 15Building Core Growth Team
Start with Growth Master (PM Growth)
Add dedicated people

to core as needed to hit tempo goals
Core often includes designers, growth engineers, analysts…
Execute High Tempo Testing Process

Слайд 16Testing Drives Growth
Day 1: No certainty about how you will grow
More

testing = More discovery
Rapid testing across all vectors

Acquisition Referral
Activation Revenue
Retention Resurrection


Слайд 17High Tempo Testing: Twitter
0.5 tests/week
10 tests/week
Satya Patel – 2014 Agile Marketing

Meetup

Слайд 18Growth Team Needs Effective Process


Слайд 19Unbridled Ideation


Слайд 20Unbridled Ideation
Build large backlog of ideas (my team 500+)






Слайд 21Inputs for Growth Testing Ideas







Ideas
Tests
Results
Core Growth Team Drives Process


Слайд 22Prioritize Backlog


Слайд 23Formalize ideas in Experiment Doc
Include research, hypothesis, target lever



Keep general contributor

ideas simple (no ICE)

Слайд 24Compare Ideas by ICE Score



Слайд 25Launch Tests


Слайд 26Select Tests in Weekly Meeting
Choose tests to launch (no brainstorming)
Assign a

project manager to each test
PM Growth assist in releasing each test

Слайд 27Example Growth Meeting Agenda
15 min: KPI review & update focus area
10

min: Review last week’s testing sprint
15 min: Key lessons learned from analyzed tests
15 min: Select tests for this week’s sprint
5 min: Check growth of idea backlog




Слайд 28Capture Learning


Слайд 29Capture Learning Details
Every test leads to learning
Organize learning for easy access


Слайд 30Share Learning with Team+







Ideas
Tests
Results
Core Growth Team Drives Process


Слайд 31Example Test – Related Posts
Add related posts to article summary
Hypothesis: More

time on site
Result: Hypothesis validated

…Article text…


Слайд 32Another Example - oEmbed
Data: Embeds = longer sessions
Hypothesis: Same action =

more embeds
Result: 41% increase in embedded media

Slides

Videos


Слайд 33Example Tests from Dropbox



Revenue test
Referral test
Retention/Revenue test


Слайд 34Sharing Landing Page


Слайд 35Join GH Projects Private Beta at Projects.GrowthHackers.com
Purpose-Built Growth Collaboration System:

1) Team Ideation 2) Prioritize Testing 3) Capture Learning

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