How To Use Content Marketing ForDemand Generation презентация

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How To Use Content Marketing For Demand Generation Alicianne Rand VP, Marketing, NewsCred @aliciannerand Heidi Bullock VP, Demand Generation, Marketo @heidibullock #ThinkContent +

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#thinkcontent

| @newscred

How To Use Content Marketing For Demand Generation

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Слайд 2How To Use Content Marketing For Demand Generation


Alicianne Rand
VP, Marketing, NewsCred
@aliciannerand
Heidi Bullock
VP,

Demand Generation, Marketo
@heidibullock

#ThinkContent

+


Слайд 3A marketer’s job is many things…


Слайд 4The bottom line:
A marketer’s job is to generate demand.


Слайд 5
of B2B and B2C buying decisions are made before a buyer

ever reaches sales.

70%


Слайд 6

Website
Blogs
Newsletters
Lead nurturing
Sponsored email campaigns
Outbound marketing
Advertising
Retargeting
Webinars
Native advertising
Social advertising



Слайд 7
Today’s customer experience
is extremely fragmented.


Слайд 8Content fuels the modern marketing engine.


Слайд 9Demand generation is not just about customer acquisition.

It’s about creating

a lifetime of customer happiness.

Слайд 10

Are you bringing value to the entire customer journey?
NewsCred’s best practices

for utilizing content across buyer journey

Top of the Funnel
Quality, custom and licensed content focused on helping to answer our customer’s challenges and define the future of content marketing. Often focuses on longtail SEO keywords.








Middle of the Funnel
High value, original resources created for our Academy. Useful, timely, and also hits on niche topics specific to NewsCred’s offering and solutions.

Bottom of the Funnel
Custom content converting leads to customers: case studies, product offers, comparison guides, analyst reports, etc.

Customer Stage
Retaining customers with content specific to their industry and pain points, newsletters, product updates, and tutorials/training

Awareness

Retain

Evaluation

Purchase

#linkedincontent @newscred


Слайд 11
Great content delivers ROI.


Слайд 12
Great content delivers ROI.
Source: Hubspot 2014
79% of ‘best-in-class’ B2B marketers rate

blogs as the most effective customer acquisition tactic.

Слайд 13
Great content delivers ROI.
Source: Hubspot 2014
Content marketing generates 3 times as

many leads as traditional outbound marketing, but costs 62% less.

Слайд 14
Great content delivers ROI.
Source: Hubspot 2014
79% of companies that prioritize content

marketing report a positive ROI.

Слайд 15
Customer growth.
Cost savings.
Revenue.


Слайд 16
So how can you use content marketing to scale your demand

generation strategy?

Let’s learn from the best.

Слайд 17Identify / Prioritize Your Goals


Слайд 18Do not just jump to content tactics…

I just love infographics!


Слайд 19Goals for Content Marketing


Слайд 20Set and prioritize your goals


Слайд 21Demand Gen Example


Слайд 22Creating The Right Content – 5 Step Plan


Слайд 23
New! 7 golden rules for content
Meaningful to the reader
Actionable
Sharable
Findable


Relevant to your company
Readable
Consistent online and offline



Слайд 24Step 1: Buyer Personas + Research
Who are you selling to?

What do they care about?

Слайд 25Step 2: Understand the buyer’s journey


Слайд 26Step 3: Know your potential buyer and what matters to them
What

are their big pain points?

How can you help them?

What do they respond to?

Ex: Is it ‘fun’ or serious?

Слайд 27Research data, funny videos, curated lists, infographics, thought leadership
Step 4: Map

content to buying stage

NO

YES

MOSTLY
NO

Thought leadership and entertainment to build brand and awareness

Tools that help buyers find you when they are looking for solutions

Company-specific information to help evaluate and reaffirm selection

Buying guides, RFP templates, ROI calculators, whitepapers, analyst reports, webinars

Pricing, demos, services information, 3rd party reviews, customer case studies

Gated?

Early Stage - Awareness

Middle Stage - Evaluation

Late Stage - Purchase


Слайд 28Step 5: Figure out what you have, what you need


Слайд 29Provocative thought of the day…


Слайд 30
Taco Bell Content Strategy
Finite set of ingredients….you may not need MORE


Слайд 31 “Big Rock” content example
Definitive Guide to MA:
Webinars:
Ebooks:
Infographics:


Слайд 32Content is not just whitepapers!
eBooks
Blog posts
Videos
Podcasts
SlideShare presentations
Infographics
Moving Infographics
Activity books/worksheets
Articles
Webinars
And

of course landing pages!


Слайд 33Lead Generation
- Examples and Tips


Слайд 34Content powers your demand gen engine
Good content = Optimized performance
Poor content

= Suboptimal performance

Слайд 35Form length matters


Слайд 36Form Completion for Data Augmentation


Слайд 37The right content per channel matters
Source: chicagostyleseo.com


Слайд 38Website Personalization


Слайд 39LinkedIn Sponsored Update


Слайд 40Facebook
Test a mix of content offers – make sure they are

visual!

Lighter Harder


Слайд 41In-Video Gating
Adding CTAs
Three key types
Annotations
Pop-Out CTAs
End of Video CTAs

Video


Слайд 42Slideshare
You have a great deck
Make it very visual and appealing
Use the

form for Slideshare



Слайд 43Your Blog
@jonmiller @mpranikoff


Слайд 44Blog - Results

Resource
Blog
From average 14 a week to 145/week - 10X

growth!

Слайд 45Registration = +18K
Attendees = 4,976
Tweets = 2,224 in 4 hours
Downloads of

Marketo content = 12,112
New Names = 3,194
FT Pipeline - $955K
MT Pipeline - $5M

Registration = + 4K
Attendees = 1464
FT Pipeline = $367K
MT Pipeline = $332K

Leverage partners


Слайд 46The Power of Peer to Peer
Company to Buyer: 33% Trust
Buyer to

Buyer: 92% Trust

WOW!!


Слайд 47Get the most out of your content
Get your users to SHARE
Make

every campaign social
Increase your visibility and engagement


Слайд 48Optimize for Mid-Funnel.


Слайд 49Source: Marketo data, Marketo Revenue Cycle Analytics. Does not include all

sources.

349 Days on Average


Слайд 50Use Lead Scoring
Fit
Interest
Buying Stage
Nurture
Disqualify
Nurture
Pass to Sales
Pass to Sales


Слайд 51Early
(Pre-Opp)
Be a Better Marketer
Blog Posts
Funny Videos
Infographics
Thought Leadership
Mid
(Pre-Opp)
Why Marketing Automation
Buying Guides
RFP Templates
ROI

Calculators
Whitepapers
Research
Late
(Post-Opp)
Why Marketo
Pricing
Demos
Video Testimonials
Case Studies

Content – Story Arcs


Слайд 52Define the tactics and cadence


Слайд 53Program ROI


Слайд 54Key questions to ask
Which content assets work best for you

at TOFU, MOFU, BOFU
Which content assets are best performing for a particular vendor (ex: paid email)?
Which assets are good for bringing in qualified leads?
Which assets are good for opportunity creation?
What content works best in nurturing?
What blog post topics have the best engagement?

Слайд 55Track All Touches Across People
Screenshot: Marketo Revenue Cycle Analytics


Слайд 56Downloaded eBook on Analytics

Registered for Analytics Webinar

Downloaded Analytics Survey Results

Attended “Top

10 Marketing Reports” Webinar

Engaged with us at Big Tradeshow

Connected with Sales Rep

First Touch


3 months

$100K


$100K


Слайд 57Downloaded eBook on Analytics

Registered for Analytics Webinar

Downloaded Analytics Survey Results

Attended “Top

10 Marketing Reports” Webinar

Engaged with us at Big Tradeshow

Connected with Sales Rep

Multi Touch


3 months

$25K






$0

$25K

$25K

$100K

$25K


Слайд 58Know what is effective at TOFU vs. MOFU


More efficient at pushing

leads through funnel

More efficient at acquiring the right leads


Слайд 59Example
Website – 23K views, 10,283 downloads
Email – 2,730 clicked
Slideshare – 7,693

views
Social impressions – 1,149

Good

BEST


Слайд 60Leverage Data to Determine Best Offer For Each Vendor
Consider offer data,

program goal, content asset, and content stage to make final determination.



Слайд 61Content ROI
Make sure stakeholders agree on the criteria.
Establish Goals and

ROI Estimates Up-Front

Design Programs to Be Measurable

Focus on the Decisions that Improve ROI


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QUESTIONS?


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