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Ethical and legal consideration in RETAILING презентация
Содержание
- 1. Ethical and legal consideration in RETAILING
- 2. This is a set of rules
- 3. Should a retailer sell merchandise that was
- 4. Consumer Fraud Supplier Labour Practices
- 5. The defrauding of a consumer of various
- 6. Legally prohibited action by an employer or trade union such
- 7. It is also called as Shop Lifting
- 8. A fee paid by a manufacturer to
- 9. The consumer information contained here is intended,
- 10. A person who is responsible for the
- 11. Name and address of manufacturer.
- 12. Objective Regulate the conditions , recruitment,
- 13. OBJECTIVE Provide statutory obligation and rights to
This is a set of rules for human moral behavior. For retailers they can have explicit code of ethics or implicit code of ethics. Explicit code of ethics: Written
Слайд 2
This is a set of rules for human moral behavior. For
retailers they can have explicit code of ethics or implicit code of ethics.
Explicit code of ethics: Written policy that specifies what is ethical and unethical behavior.
Implicit: Unwritten but well understood set of rules/standards of moral responsibilities.
Explicit code of ethics: Written policy that specifies what is ethical and unethical behavior.
Implicit: Unwritten but well understood set of rules/standards of moral responsibilities.
What is ETHICS ?
Слайд 3Should a retailer sell merchandise that was made using child labour?
Should
a retail buyer accept an expensive gift from vendor ?
Should a retailer treat some customers better than others ?
Should a retailer give preferences to minorities when making promotion decision ?
Should a retailer treat some customers better than others ?
Should a retailer give preferences to minorities when making promotion decision ?
Ethical Situations in Retailing
Слайд 4Consumer Fraud
Supplier Labour Practices
Retail Theft
Slotting Allowances
Use Of Customer Information
Ethical
and Legal Issues
Слайд 5The defrauding of a consumer of various products and services which
do not perform as advertised, or overcharging or levying hidden charges through deceptive business practices.
Protection of Consumer Fraud Indian Association Of Consumers (IAC)
Consumer Forum(CF)
Consumer Education Society(CES)
Karnataka Consumer Services Society(KCSS)
Protection of Consumer Fraud Indian Association Of Consumers (IAC)
Consumer Forum(CF)
Consumer Education Society(CES)
Karnataka Consumer Services Society(KCSS)
Consumer Fraud
Слайд 6Legally prohibited action by an employer or trade union such as refusal to bargain
in good faith.
Case of unfair labour practices
Apple’s supplier labour practices in china scrutinized after Foxconn , Pegaton reviews
Case of unfair labour practices
Apple’s supplier labour practices in china scrutinized after Foxconn , Pegaton reviews
Supplier Labour Practices
Слайд 7It is also called as Shop Lifting
Shoplifting (also known as boosting, five finger
discount, or shrinkage within the retail industry) is theft of goods from a retail establishment.
It is one of the most common crimes.
There are people and groups who make their living from shoplifting, who tend to be more skilled.
Generally, criminal theft involves taking possession of property illegally.
It is one of the most common crimes.
There are people and groups who make their living from shoplifting, who tend to be more skilled.
Generally, criminal theft involves taking possession of property illegally.
Retail Theft
Слайд 8 A fee paid by a manufacturer to a retailer to provide
shelf space or a slot for a new product.
is a fee charged to produce companies or manufacturers by supermarket distributors (retailers) in order to have their product placed on their shelves.
The fee varies greatly depending on the product, manufacturer, and market conditions.
is a fee charged to produce companies or manufacturers by supermarket distributors (retailers) in order to have their product placed on their shelves.
The fee varies greatly depending on the product, manufacturer, and market conditions.
Slotting Allowances
Слайд 9The consumer information contained here is intended, in part, to alert
the reader to pertinent issues regarding this site.
The information contained herein is not intended as a substitute for professional consultation.
The information contained herein is not intended as a substitute for professional consultation.
Use Of Consumer Information
Слайд 10A person who is responsible for the operation of a single
retail store or a multiple number of retail stores has to be aware of various laws and regulations .
Consumer Protection Act 1946
Industrial Establishment Act 1946
Shop and Establishment Act
Consumer Protection Act 1946
Industrial Establishment Act 1946
Shop and Establishment Act
Legal Issue
Слайд 11Name and address of manufacturer.
Net quantity of the package.
If sold
by number contained in package should be displayed on it .
Month and year of Manufacture .
MRP inclusive of Taxes
Month and year of Manufacture .
MRP inclusive of Taxes
Consumer Protection Act 1946
Слайд 12Objective
Regulate the conditions , recruitment, dis charge, disciplinary action, holidays
,etc.
This act is applicable to industrial establishments were in 50 or more workmen are have been employed in the preceeding 12 month .
Central and state government can make this act applicable to less than 50 person as in case of U.P. and WEST BENGAL .
This act is applicable to industrial establishments were in 50 or more workmen are have been employed in the preceeding 12 month .
Central and state government can make this act applicable to less than 50 person as in case of U.P. and WEST BENGAL .
Industrial Establishment Act 1946
Слайд 13OBJECTIVE
Provide statutory obligation and rights to employees and employers in the
unorganised sector of employment .
License issued by LOCAL MUNCIPAL CORPORATION and application can be made only after the operation of the shop commerce.
It requires the maintenance of registers and records and display of notices .
License issued by LOCAL MUNCIPAL CORPORATION and application can be made only after the operation of the shop commerce.
It requires the maintenance of registers and records and display of notices .
Shops & Establishment Act
