Engage and Convert: The New Rules for Success in Digital Advertising презентация

Содержание

Marketo Company Overview 3,500 customers across 20+ industries in 36 countries #1 independent marketing platform: Marketing software - built for marketers, by marketers Fastest growing marketing technology company Largest partner solution

Слайд 1Engage and Convert: The New Rules for Success in Digital Advertising
Ray

Coppinger
Senior Marketing Manager EMEA, Marketo
@raycop
@marketo


Слайд 2Marketo Company Overview
3,500 customers across 20+ industries in 36 countries
#1 independent

marketing platform:
Marketing software - built for marketers, by marketers
Fastest growing marketing technology company
Largest partner solution ecosystem

Top rated by Analysts including Sirius Decisions, Gartner, and Forrester

Marketing First
Helping marketers master the art and science of digital marketing
Unparalleled expertise


Слайд 3Introduction


Слайд 6
The Typical Digital Buyers Day
Source: Media Dynamics, America's Media Usage

& Ad Exposure: 1945-2014

5000+
(Brand Exposures & Ads)
362
(Are Ads)
12
(Are Remembered)



Слайд 7Meet Today’s Digital Buyer
Tech savvy.
Knowledgeable about marketing/ brands/advertising.
Need to be informed,

entertained or helped. Never bored or annoyed.
Fickle—once you stop informing, entertaining or helping them – they leave immediately.

Слайд 8Digital Advertising has a bad name!
Source:


Слайд 9Digital Advertising Defined
Digital Advertising is any use of the internet to

deliver promotional content to consumers on various channels.

Digital Advertising allows marketers to:
To tell brand stories at scale and in context
Across multiple devices and channels
Reach larger audiences, in real-time and in a 1:1 personalised way



Слайд 10The History of Digital Advertising
Source: Eric Picard, http://www.slideshare.net/ericpicard/the-critical-trends-in-online-advertising-mima-summit-2014


Слайд 11Success – Starts with your Strategy


Слайд 12In Digital Advertising…
…Strategy is Critical


Слайд 13Step 1: Analyse the Market
Who is most likely to purchase your

product?
How much of that market is interested in your product?
Are their other companies selling similar products?
What do your competitor’s advertising strategies look like?

Слайд 14Step 2: What are you already doing?
What are you currently

doing for digital advertising?

How is it performing? How are you measuring success?

Who is running your digital ad strategy? And is your digital ad strategy aligned?

In-house?

Agency?

PPC?

Display?

Baseline?

KPIs


Слайд 15Step 3: What are your Advertising Goals?
Customer Acquisition
Customer Nurturing
Branding
Customer Loyalty, Cross-Sell,

Upsell
All of the above


Слайд 16Step 4: Audience Development and Personas

Background?
Main Sources of Information?
Main Online

Channel Preference?
Pain Points?
Preferred Content Medium?

Слайд 17Step 5: Build Your Team
With limited resources, you should focus on

fulfilling the following roles:
Creative Services
Paid Search
With a larger team, it’s a good idea to make sure that the following responsibilities are covered:
Data Analysis
Social Media Advertising
Video Production

Слайд 18Step 5: Build Your Team (contd.)
Some teams may need to outsource

some of its responsibilities to an outside agency. Some important things to consider are as follow:

Industry expertise
Shared vision
Similar background
Proven Track Record

Слайд 19Picking Your Digital Advertising Channels


Слайд 20Lots of Digital Advertising Options


Слайд 21Search (PPC) Advertising
PPC ads are flexible, contextual, extremely visible, and most

of all, effective for many different types of organisations.

Focus on quality score
Choose your keywords wisely
Watch your budget closely
Don’t fear the competition
Make sure you can measure
Integrate with Marketing Automation
Test, test, test, repeat



Слайд 22Display Advertising
Display ads offer great diversity. You can use a range

of media to get your message across to your audience. And you can target your audience across multiple devices and channels.

Be clear on your objective(s)
Make sure you can measure
Be as targeted as possible
Follow design best practices &
design for the platform/channel.

Слайд 23Social Advertising
By advertising on social channels in an engaging and relevant

way, you can reach new audiences or continue to nurture your buyers cross-channel.

Don’t take yourself too seriously
Focus on valuable content and solid offers
Utilize platform targeting for the biggest impact
Always add value
Always test your ads and content on each platform

Слайд 24Mobile Advertising
Mobile advertising is growing quicker than any other ad space.

The human population is 7.1 billion and there are 7.7 billion mobile devices.

Adaptive/Responsive Design
Make sure you can measure
Be as targeted as possible
Integrate with Marketing
automation.


Слайд 25Cross-Channel Digital Advertising


Слайд 26You can’t advertise in a vacuum…


Слайд 27Marketers need to think Cross-Channel
Listen: Pay close attention to buyer

behavior across all channels to create a single, integrated view of the buyer persona.

Act: Manage, personalise, and act on conversations with buyers across channels.

Слайд 28Cross-Channel Acquisition Example
In this example from Marketo, digital advertising supports a

campaign to acquire new potential buyers through the launch of our Definitive Guide to Mobile Marketing.

Слайд 29Channel 1: Twitter


Слайд 30Channel 2: LinkedIn


Слайд 31Channel 3: Facebook


Слайд 32Channel 4: PPC


Слайд 33Channel 5: Email


Слайд 34Channel 6: Website


Слайд 35Incorporate Digital Advertising in your mix


Слайд 36Digital Advertising Planning


Слайд 37Digital Advertising for Lead Nurturing


As a marketer, you need to

think across channels in your lead nurturing.

Geo Location

Vertical


Local Events

Case Studies





Competitor Customer

Demos

Company Size

eBooks


Слайд 38Digital Advertising Metrics


Слайд 39The Future of Marketing Metrics?


Efficiency
Effectiveness
Brand Awareness

Cost Metrics (Efficiency)
Overall Engagement

Top-Line Revenue
In marketing

measurement, effectiveness metrics trump efficiency metrics

Слайд 40Source: Marketo Revenue Cycle Analytics, Apr 2014 * Percentage of all programs

in channel that achieve MT Ratio > 5





Слайд 41Common Digital Advertising Metrics


Слайд 42Choose how to Attribute
First-Touch Attribution
Last Touch Attribution
Multi-Touch Attribution
Time Decay Attribution
Position Based

Attribution
Last Non-Direct Click Attribution
Last Adwords Click Attribution

Слайд 43How we do it at Marketo?
Count all the successful touches
Assign value

to the final action
Distribute that value across your successful touches

Слайд 44Questions?

Email: rcoppinger@marketo.com
Twitter: @raycop



Слайд 45Optimizing Ad and Email Campaigns
July 22nd, 2015


Слайд 46 Introductions


Слайд 47A/B Testing


Слайд 48What is it?
A/B testing is a way to test changes to

your page against the current design and determine which one produces positive results

Слайд 49How does that help me?


Слайд 52The Test


Слайд 55The Test


Слайд 56The Results


Слайд 57More Examples


Слайд 58Secret Escapes


Слайд 59Original


Слайд 60The Variations


Слайд 61Case Study: Obama Contribute Form


Слайд 64Build it in 5 minutes


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