Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By Phone презентация

Michael Pedone Founder Salesbuzz.com linkedin.com/in/michaelpedone @MichaelPedone Today’s Speakers Anil Somaney VP Business Development InsideSales.com linkedin.com/in/anilsomaney

Слайд 1Michael Pedone, founder of SalesBuzz
Anil Somaney, VP of Business Development at

InsideSales.com

CALL RELUCTANCE: 3 STEPS TO OVERCOME YOUR FEAR OF REJECTION WHEN SELLING BY PHONE

webinar


Слайд 2Michael Pedone
Founder
Salesbuzz.com
linkedin.com/in/michaelpedone
@MichaelPedone


Today’s Speakers
Anil Somaney
VP Business Development
InsideSales.com
linkedin.com/in/anilsomaney


Слайд 3THANKS FOR JOINING US LIVE!


Слайд 4HOW THIS WILL WORK
This webinar will last about an hour
Type in

your questions in the Q&A box as you think of them
Write down some action items
This is being recorded… I’ll tell you how to access the recording at the end
Refresh your browser if you experience any issues

Слайд 5ABOUT ME
Anil Somaney is a seasoned executive with the ability to

leverage his analytical & operational disciplines to transform a business. Anil has spent most of his career at AT&T where he held multiple roles across Sales, Sales Operations, and Finance. Currently, he is the Vice President of Business Development at InsideSales.com and serves as a product advisory board member at SalesHood.

Anil, his wife Jennifer, and their 7 year old son reside in Allen, Texas.

Anil Somaney
VP Business Development
InsideSales.com
linkedin.com/in/anilsomaney


Слайд 6ABOUT MICHAEL PEDONE
Tell us a fun fact
What is your role
Where

you gained your experience
What makes you an expert
Where people can find your content

Michael Pedone
Founder
Salesbuzz.com
linkedin.com/in/michaelpedone
@MichaelPedone


Слайд 7IF YOU’RE READY GIVE US A THUMBS UP.


Слайд 8WHAT TO
EXPECT


Слайд 9POLL 1:


Слайд 10The Negative Effectives
Of Call Reluctance Are…


Слайд 12LIST
Fear


Слайд 13LIST
Fear
Rejection


Слайд 14TWO BIGGEST REASONS FOR CALL RELUCTANCE ARE FEAR AND REJECTION


Слайд 15WHAT CAUSES FEAR?


Слайд 16WHAT CAUSES REJECTION?


Слайд 17So How Do We SOLVE These Two Factors?


Слайд 18CURING YOUR FEAR


Слайд 19Cure Your Fear by Knowing Your:
Sales Objective



Слайд 20Your Sales Objective is to Help!


Слайд 21How Do We Drastically REDUCE REJECTION?


Слайд 22By Fixing What’s Broke


Слайд 23Your Sales Process is What’s Broke


Слайд 24THE FINAL PIECE TO ELIMINATING CALL
RELUCTANCE IS TO
ROLE-PLAY


Слайд 253-STEPS TO OVERCOME CALL RELUCTANCE
Make Sales Calls with the Intent to

HELP Your Prospects

Fix Your Broken Sales Process

Role-Play


Слайд 27CONFIDENCE IS KING…
VS


Слайд 28POLL QUESTION
Are you using any type of predictive analytics to know

who to call or when to call?


Слайд 29NOT ALL DIALS ARE EQUAL


Слайд 30TECHNOLOGY
VS
LOCAL
PRESENCE


Слайд 31GAMIFICATION
Increase individual rep motivation
Add Visibility Into Performance
Recognize Top Performers


Слайд 32TRAINING
PRODUCT
SALES SKILLS
CAREER PATHING
Product features & functionality
Only go as deep as the

role

Be able to understand application to customers

Ability to articulate benefits from using the tool themselves

Deep understanding of the sales motions

Be able to reference case studies, proof points, etc.

Reinforced through sales peers




Quarterly career planning discussions

Clear expectations for advancement

Coaching behind targeted skills

OPERATIONAL

Daily targeted coaching behind published KPI’s
Remote call monitoring with feedback weekly (4/rep/month)
Coach behind trends (don’t play Whack a Mole)


Слайд 33TODAYS WEBINAR RECORDING
Tomorrow we will email you a link to today’s

recorded webinar. Feel free to share it with your colleagues.
Take advantage of the resources available for download



Слайд 34QUESTIONS & ANSWERS USE THE Q&A BOX NOW.


Слайд 35Michael Pedone
Founder
Salesbuzz.com
linkedin.com/in/michaelpedone
@MichaelPedone

Today’s Speakers
Anil Somaney
VP Business Development
InsideSales.com
linkedin.com/in/anilsomaney


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