Be Networked, Use Measurement, and Learn from Your Data Beth Kanter, Master Trainer, Author, and Blogger GMN March, 2014 презентация

Содержание

Beth Kanter: Master Trainer, Author, and Blogger @kanter

Слайд 1Be Networked, Use Measurement, and Learn from Your Data
Beth Kanter, Master

Trainer, Author, and Blogger

GMN
March, 2014

Слайд 2Beth Kanter: Master Trainer, Author, and Blogger
@kanter


Слайд 3http://teamcoco.com/video/linkedin-11-07-2013


Слайд 5Beth
160,048
Conan
125,865


Слайд 6Broadband
Mobile
Social Networks









3 Digital Revolutions
NGO Photography


Слайд 8If you can’t fly then run, if you can’t run then

walk, if you can’t walk then crawl, but whatever you do you have to keep moving forward.”

Слайд 9Maturity of Practice: Network Nonprofits
Linking Social with Results and Networks

Pilot: Focus

one campaign or channel

Incremental Capacity

Ladder of Engagement
Content Strategy

Best Practices

Some measurement and learning in all above

Communications Strategy Development

Culture Change

Network Building

Many champions & Influencers

Multi-Channel Engagement, Content, and Measurement

Reflection and Continuous Improvement


Слайд 10Share Pair
Where is your foundation now?

What do you need to do

to move forward?

Слайд 11Maturity of Practice: Crawl-Walk-Run-Fly
1
2
3
4


Слайд 12A Networked Mindset: A Leadership Style
Leadership through active social participation
Listening

and cultivating organizational and professional networks to achieve the impact
Sharing control of decision-making
Communicating through a network model, rather than a broadcast model
Openness, transparency, decentralized decision-making, and collective action.
Being Data Informed, learning from failure

Слайд 13The Social CEO: In Service of Strategy


Слайд 14Civil Society Engagement Around Policy Issues


Слайд 15Authenticity
Open and accessible to the world and building relationships
Making interests, hobbies,

passions visible creates authenticity

Слайд 17I have work to do!
Can finally tweet about our programs from

my personal account!

SOCIAL MEDIA IS PART OF EVERYONE’S JOB!


Слайд 18@rdearborn works for UpWell and she LOVES sharks.
Leverage Staff Personal Passion

In Service of Mission

Слайд 19How social is your organization’s culture? What are some of your challenges?


Слайд 20The Data Informed Nonprofit


Слайд 21Data-Informed Culture: It starts from the top!
Do Something.org


Слайд 22Tear down those silos and walls around data …
More time think

about that the data, then collect it

Слайд 28

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Слайд 29

140,000
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Слайд 30

One Metric That Matters:
Increase Shark Conservation Conversation


Слайд 31Social Media Data and Policy Research


Слайд 32http://post2015.unglobalpulse.net/


Слайд 34

Nonprofit Social Media Measurement Practice


Слайд 35Go Beyond Just Counting


Слайд 36Goal

Audience
Cost
Benchmark
KPI
Tool
Insight
Measurement Discipline: But Start Small


Слайд 37
Pick The Right Data Point(s) To Track Outcomes


Слайд 38Data Literacy: Collect, Clean, Analyze, Visualize, Apply


Слайд 39Content
Analysis

Sentiment
Messaging
Survey
Research

Attitudes
Preferences
Analytics

Traffic
Engagement
Action
Pick the Right Tool To Get the Right Data


Слайд 42Step 7 – Analyze Results
Joyful Funerals
Metrics Mondays
Reflection and Improvement: Learning from

Data

Слайд 43Lead with a Networked Mindset
Different stages of maturity, requires incremental steps

to improve organizational practice
Data informed culture starts at the top and embraces experiments with data
Data literacy - working with experts and improving organizational skills
Go beyond counting your data, learn from it

Summary


Слайд 44Thank you!
www.bethkanter.org
www.facebook.com/beth.kanter.blog
@kanter on Twitter


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