Q5: Who prepared your last tax return?
Q6: Which of the following best describes how you prepare your documents prior to submitting your return? [Asked among respondents who prepare their tax returns themselves, n=556]
Q7: How do you file your taxes?
Q8: Do you send your tax returns by certified mail? [Asked among respondents who file their own taxes by mail, n=126]
Americans are also increasingly utilizing electronic document storage and EFT as part of the digital trend
This year, most consumers expect to receive a tax refund and plan to use it toward their personal savings or paying down credit card debt
80% EXPECT A 2015 TAX REFUND
(83% EXPECTED A 2014 TAX REFUND)
Q13: Prior to this survey, were you familiar with the concept of tax-related identity theft?
Q10: To what extent are you concerned that your tax preparer/service is susceptible to losing your information? [Asked among those whose taxes are prepared by someone else, 2014 n=510, 2015 n=435, 2016 n=439]
Q12: Prior to this survey, to what extent were you concerned that someone could access your personal data, such as your Social Security number or banking information, through your tax return?
Familiarity with Tax-Related Identity Theft
Tax Preparers Losing Personal Data
(Shown off % use tax preparer)
Concern about Personal Data Breach Through Tax Return
are concerned about becoming a victim of tax-related identity theft
have been a victim of tax-related identity theft
know a victim of tax-related identity theft
Victims of tax-related identity theft most commonly file a police report and put a fraud alert on their credit reports
AVERAGE TIME TO RECEIVE TAX REFUND AFTER INFORMED OF IDENTITY THEFT:
Tax-Related Identity Theft
Victims’ Actions Taken
(Shown off % victim of tax-related identity theft)
Q17: Prior to this survey, were you aware of the IRS-issued PIN?
Q18. The IRS now allows victims of tax-related identity theft to obtain copies of the fraudulent tax returns that were filed by thieves using the victims’ stolen identification. Prior to this survey, were you aware that victims of tax-related identity theft could request copies of fraudulent tax returns from the IRS?
Awareness of Ability to Request Copies of Fraudulent Tax Returns
Protections against Tax-Related Identity Theft
(Shown off % familiar with tax-related identity theft)
However, consumers do have an appetite for using an IRS-issued PIN to protect their identities during tax season
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