Enterprise Resource Planning (ERP) systems презентация

of management and enterprise systems
Business process management
ERP solutions in the worldwide market
ERP implementation project management

Resource Planning. – Boston: Course Technology Cengage Learning.
O’Leary, D. (2000). Enterprise Resource Planning Systems. Cambridge, U.K.: Cambridge University Press.
Liaquat Hossain, Mohammad A. Rashid, Jon David Patrick. (2002). Enterprise Resource Planning: Global Opportunities and Challenges. London, Hershey: Idea Group Publishing.
Graeme Shanks, Peter B. Seddon and Leslie P. Willcocks. (2003). Second-Wave Enterprise Resource Planning Systems: Implementing for Effectiveness. – U.K.: Cambridge University Press.

Weske. (2012). Business Process Management – Concepts, Languages, Architectures, 2nd Edition. Berlin, Heidelberg: Springer.
Hammer,M., Champy.J. (1993). Reengineering the Corporation: A Manifesto for Business Revolution. Harper Collins, London.
Scheer A.-W. (1992). Architecture of Integrated Information Systems. Berlin, Springer.
Scheer A.-W. (1998). ARIS – Business Process Frameworks. Berlin, Springer.

of people, processes and information technology built around packaged enterprise system software:
is a set of packaged application software modules, with an integrated architecture, that can be used by organizations as their primary engine for integrating data, processes, and information technology, in real time, across internal and external value chains;
impound deep knowledge of business practices that vendors have accumulated from implementations in a wide range of client organizations, that can exert considerable influence on the design of processes within new client organizations;

that client organizations and their implementation partners must configure, customize, and integrate with other computer-based information systems to meet their business needs.

Relationship Management (CRM)
Supply Chain Management (SCM)
Product Life Cycle Management (PLM)
Enterprise Application Integration (EAI)
Data Warehousing
Decision Support
Intelligent Presentation Layer
eProcurement/eMarketplace/electronic exchange software

that promises the seamless integration of all the information flowing through the company – financial, accounting, human resources, supply chain and customer information” (Davenport, 1998).
“One database, one application and a unified interface across the entire enterprise” (Tadjer, 1998).
“ERP systems are configurable information systems packages that integrate information and information-based processes within and across functional areas in an organization” (Kumar & Van Hillsgersberg, 2000).
“ERP systems are computer-based systems designed to process an organization's transactions and facilitate integrated and real-time planning, production, and customer response” (O'Leary, 2001).

controlling of all the resources needed to take, make, ship and account for customer orders in a manufacturing, distribution or service company“ (American Production and Inventory Control Society, 2001).
“Core software used by companies to coordinate information in every area of the business such as planning, manufacturing, sales, marketing, distribution, accounting, financial, human resource management, project management, inventory management, service and maintenance, transportation and e-business” (Monk, 2009).

processes, using a common database and shared management reporting tools.
ERP software supports the efficient operation of business processes by integrating throughout a business tasks related to sales, marketing, manufacturing, logistics, accounting, and staffing.

activities that takes one or more kinds of inputs (raw material, information, etc.) and creates an output, such as a goods, report or forecast, that is of value to the customer.

product
Taking sales orders
Customer support
Customer relationship management
Sales forecasting
Advertising
Supply Chain Management (SCM)
Accounting and Finance (A/F)
Human Resources (HR)

(SCM)
Purchasing goods and raw materials
Receiving goods and raw materials
Transportation and logistics
Scheduling production runs
Manufacturing goods
Plant maintenance
Accounting and Finance (A/F)
Human Resources (HR)

(SCM)
Accounting and Finance (A/F)
Financial accounting of payments from customers and to suppliers
Cost allocation and control
Planning and budgeting
Cash-flow management
Human Resources (HR)

(SCM)
Accounting and Finance (A/F)
Human Resources (HR)
Recruiting and hiring
Training
Payroll
Benefits

software packages consisting of components, each with a given set of functions.
All available functions operate on a shared set of data, thereby achieving integration.
The idea of these systems is to support every single aspect of organizational storage, processing, retrieval, and distribution of data.