Слайд 1
LECTURER: PANAYIOTOU GEORGE
HOSP 100 -
INTRODUCTION TO THE HOSPITALITY INDUSTRY
Слайд 2CHAPTER 1: The Travel and Tourism Industry in Perspective
What is Hospitality?
The
reception and entertainment of guests, visitors and strangers with liberality and good will
Traveler
Any person visiting a country, other than that in which he/she usually resides, for a period of at least 24 hours.
Excursionist
Persons traveling for pleasure for a period of less than 24 hours.
Слайд 3
Reasons for Travel
Internal (“push”) factors
Health
Curiosity
Sports
Religion
Pleasure
External (“pull”) factors
Culture
History
Geography
Wildlife
Climate
Architecture
Shopping
Слайд 4Why people travel more?
“Travel is an attractive leisure time activity”
More Leisure
Time
40 hours per week, 5 days a week
More Disposable Income
Credit Cards
Travel now – pay later
Bank interest
Слайд 5The Travel and Tourism Industry
Lodging Properties:
Hotels, Motels, Inns, Resorts
Food Service Operations:
Restaurants,
Snack Bars, Lounges
Transportation Services:
Ships, Airplanes, Buses, Trains, Autos
Retail Stores:
Gift shops, clothing shops, markets
Activities:
Recreational opportunities, ethnic festivals, cultural events
Слайд 6The Travel and Tourism Industry
Слайд 7Hoshi Hotel -Japan Founded 718- Worlds oldest operating hotel-by the same
family
Слайд 10The Grand Hyatt, Shanghai China is the tallest hotel in the
world.
Слайд 14Pod-U-Like: A fibreglass unit at The Capsule Inn Osaka.
Слайд 17Ariau Amazon Towers Hotel- the worlds largest commercial treehouse hotel-8 treetop
wooden towers with 268 treetop rooms
Слайд 18Requirements for Tourist Destinations
They are imposed by tourists on ‘prospective destinations’
Natural
Resources -Pleasing and Hospitable
Attractive climate, water access, fauna and flora, beautiful scenery, etc.
Infrastructure-underground or surface construction
Systems for utilities (gas, water, electricity), roads, airports, railroads, communications, and other services
Superstructure –major above ground facilities
Lodging properties, restaurants, entertainment facilities, and other attractions
Слайд 19Requirements for Tourist Destinations / 2
Transportation- physical means of travel.
Automobiles, airplanes,
boats, trains, etc.
Hospitality Resources
The culture wealth of the destination (art, literature, drama) and the spirit of hospitality shown by residents and government
Слайд 20The Economic Impact of Tourism
Travel & Tourism is one of the
world's largest industries, supporting 260 million jobs and generating 9% of world GDP.
Over the next 10 years Travel & Tourism’s global impact on GDP is set to rise by 4% per annum.
International tourism receipts
873 billion Euros in 2013
1087 million travellers the year 2013
Слайд 21Ripple Effect and Globalization
“Ripple Effect”
The indirect financial benefits that local business
(outside the hospitality industry) enjoy because of tourism
Globalisation
The increasing ease of international travel and to the world-wide expansion of major corporations
Hilton, McDonalds, Pizza Hut, Holiday Inn.
Слайд 22Top Tourism Destinations
#1 in the World: France – 84.7 million arrivals
in 2013
# 2 United States – 69.8 million arrivals
# 3 Spain – 60.7 million arrivals
# 4 China – 55.7 million arrivals
# 5 Italy – 47.7 million arrivals
Greece – 17.9 million arrivals
Слайд 25Tourism in Cyprus – Year 2013
Tourism Arrivals
2,4 million (55% from the
United Kingdom)
Tourism Receipts
2,082.4 million euros
Seasonality Element with High, Low and Shoulder Seasons
High Season: June - September
Слайд 26What influence travel to and from the United States?
TO
Strength of the
US$
Stronger the dollar less the tourist traveling to the USA
FROM
Threat of terrorism
Travel advisories
Слайд 27Eco/Adventure Travel Statistics (Short Breaks)
A low impact tourism that avoid harming
or destroying the natural environment
Eco-tourism / Adventure travel grew at a rate of 20% annually between 1990 and 1996. Since then it grows 11% annually.
Accounts for 12 – 15% of world tourism
More than $110 billion is spent annually
The eco-traveler spends and average of $350 per day and takes several 5-day trips per year.