New School
Business Model First
Startups = Temporary Search Organizations
Iterative Process
Customer Development First
Minimum Viable Product
Hypothesis Development
Gain Creators
Create Savings
Better Outcomes
Customer Delight
Ease Work Flow or Life
Create Positive Consquences
trust
Building trust
Smart phone users uneasy about privacy
Perception of enhanced privacy
Own website
Security of Company Geodata
Companies uneasy about employees’ online activities
Companies subscription charges
Own website
Avoid direct employer -> employee monitoring
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Technology
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Government Agencies
7. Focus on actual behavior, not speculative or abstract feelings
8. Listen, don’t talk
9. Follow your nose and drill down
10. Parrot back or misrepresent to confirm
11. Ask for introductions
12. Write up your notes as quickly as possible
Source: http://giffconstable.com/2011/07/12-tips-for-customer-development-interviews-revised/
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