How to Make the Business Case for Culture & Happiness in the Workplace презентация

Содержание

Betsy Rowbottom Co-founder, Chief Culture Officer thegoodjobs.com Sunny Grosso Coaching & Culture Chief deliveringhappiness.com Hello : ]

Слайд 2Betsy Rowbottom
Co-founder, Chief Culture Officer
thegoodjobs.com
Sunny Grosso
Coaching & Culture Chief
deliveringhappiness.com
Hello :

]


Слайд 3Our Hour Together:

•   The ROI for happiness at work
•   How to become

an advocate for happiness at work
•   What metrics matter for measuring happiness & engagement


We’ll have Q & A at the end – please share your questions!
[Yes! we’ll share this deck with you, too ; ]

Слайд 4Interactive tools:
We want to know what you think! Vote early and

often!

Check out the Questions section on the GoToWebinar tool bar ?
Share anything! We want to get to know you & address your questions.

Tweet! Tweet! Tweet: #happyculture


Слайд 5In 2010…


Слайд 6The Good Jobs
is an employment branding solution
for attracting and

retaining candidates
that fit your company culture.

Слайд 7The Good Jobs


Слайд 8


WHOA.
2010
100 COUNTRIES

GLOBAL MOVEMENT
Delivering Happiness


Слайд 9Delivering Happiness
Culture consulting using the science of happiness and best practices


Слайд 10Happiness, delivered.






39% MONTHLY SALES
92% UNPLANNED ABSENCE

250 COMPANIES
30 COUNTRIES


Слайд 11Let’s connect.
First name?
Where are you joining us from?
One word: weather?



Type it in the question box!



Слайд 12Why Culture…
and Happiness?


Слайд 13Do you work someplace where happiness is valued?
(pop-up chat question)


Yes

/ No / Depends on the day

We want to know you.


Слайд 14“CULTURE”


Слайд 15Why
...HAPPINESS?


Слайд 16What are some of your goals in life?


Слайд 17OUR BRAINS ARE HARDWIRED TO SEEK HAPPINESS.


YET WE’RE SUPERBAD AT

PREDICTING
WHAT CAN SUSTAIN IT.

I’ll be happy when I get ________.


Слайд 18SUCCESS
HAPPINESS


Слайд 19HAPPINESS
SUCCESS


Слайд 20
10 orgs I 2,000 teams I 142,000 employees
Successful Org
Happy Employees


How’s that

formula hold up at work?

* Harter et al. 2010, Causal Impact of Employee Work Perceptions on the Bottom Line of Organizations


Слайд 21
10 orgs I 2,000 teams I 142,000 employees
Successful Org
Happy Employees




2x more

impact

How’s that formula hold up at work?

* Harter et al. 2010, Causal Impact of Employee Work Perceptions on the Bottom Line of Organizations

Invest in employee happiness = Invest in org success


Слайд 22 *gallup

*2014 Gallup


Слайд 23 *gallup
67% US Workers

*2014 Gallup


Слайд 2433%


50%


17%
Source: 2015 Gallup
67% US Workers


Слайд 25Gallup 2012
$500B IN LOSSES
:(


Слайд 26Beyond money…
60% more quality defects
49% more safety incidents


Слайд 28Talent is in the driver’s seat.
Continuing economic recovery
Unreasonable job expectations
Employee

“discerning” attitudes
Talent shortage
Skills gap


Bottom line: Increased competition for talent


Слайд 29These factors make
CULTURE, HAPPINESS & ENGAGEMENT critical for recruitment and retention!
+
+


Talent Environment: 2015


Слайд 30Making the Business Case
for a Culture of


Happiness


Слайд 31What are your goals in life?
Human sense


Слайд 32Happiness is seriously good for business.
*Barbara Fredrickson, The Positivity Ratio
Scientific

sense

Слайд 33positive emotions
BROADEN AND BUILD

THEY’RE ABOUT OPPORTUNITIES
INTERNAL MOTIVATION
THEY HELP US THRIVE

NEGATIVE STATES


THEY’RE ABOUT THREATS
EXTERNAL MOTIVATION
THEY HELP US SURVIVE

Your brain on emotions

negative emotions
NARROW OUR FOCUS


Слайд 34
WE DO OUR BEST WORK

When we’re happy we’re more…
CREATIVE
INNOVATIVE
COLLABORATIVE
ADAPTIVE
PRODUCTIVE
Your brain

on emotions

Слайд 35
Business sense


Слайд 36Business sense


Слайд 37Business sense


Слайд 38Fortune’s 100 best workplaces vs S&P 500
Business sense


Слайд 39Secret formula


Слайд 40CULTURE
is the
secret
sauce.


Слайд 41An environment


Слайд 42The right environment


Слайд 43YOUR CULTURE IS YOUR BRAND…
PSST, YOUR CULTURE IS SHOWING
FB
GLSS DOOR
TWITTER
YOUTUBE
Is culture

nice or need

Слайд 44
Work
__
Tipping point?


Слайд 45Ok. So, how do you get people on board?
Yes yes

yes, we agree!

Слайд 46
It wasn’t all bestsellers and busses…
It’s all about the
right conversations


Слайд 471. Know your challenges.

They think it’s fluff
They care, but don’t

know where to start
They don’t see how it effects business
They don’t want to change the status quo
They don’t want to admit there’s a problem



Слайд 48#1 reason for resisting change
People don’t want to give up something

they value

Ask what they value, and speak to the head and heart.


Слайд 492. Talk metrics.
This deck is yours! We’ll share it with

you.

The soft stuff is the hard stuff.


Слайд 50Then talk your metrics
Free ; ]


Слайд 52
Happiness at Work Survey
NIC MARKS, TED SPEAKER
Free ; ]
Tool. Metrics of

happiness

Слайд 533. Talk competition


Слайд 54Culture is strategic! Bags fly free. Freedom to fly.
Highest loyalty in

the industry

Слайд 554. Talk using tactics
What are your org’s problem spots?
How can you

design solutions with culture?

Слайд 56Systems are usually not enough!
Impact Strategy/CSR
Product & Service Design
Marketing & Brand

Design

Hiring & Onboarding
Benefits, Perks, Incentives
Learning & Development
Rewards/Recognition
Feedback & Evaluations

Group Meetings
Internal Communication
Physical Space & Décor
Culture Branded Products
Organizational Structure
Company Events


Слайд 575. Sometimes, words are not enough
Use visuals and metaphores!


Слайд 58Are you advocating for culture change
or happiness at work?


YES / KINDA / NO ?

Pop-Chat Question!


Слайд 59CULTURE to attract, hire, and retain


Слайд 60
(what people brag about to friends)
Bonuses
Benefits
Fit
Flexibility
Wellness
Programs
Prizes
Fun
PTO
Extreme
Perks
Trust
Career Development
Surprises
Happiness
Meaningful work
Community Involvement
Purpose
Culture


Слайд 62Free ; ]


Слайд 63?
A bit about us.
And how we can help ; )
Great,

what next?

Слайд 64What we do.
speaking
coaching
consulting
tools & design


Слайд 65How we do it.


Слайд 66Your Roadmap
to sustainable culture change


Слайд 67We’ll pick a few of your most popular questions
Let’s do some

QnA


Слайд 68Friday, March 20! (first day of Spring)

promotes the idea that
the

pursuit of happiness is universal.

Слайд 69Join us this Friday ;]
IDoH [CO]WORK HAPPY HOUR


Слайд 70What is one thing
you will do?
#happyculture
Join us now


Слайд 71THEN DO.


Слайд 72Did we cover everything you wanted?



YES!
MOSTLY

NO, TELL ME MORE ABOUT _______ ?

How was it for you?


Слайд 73Betsy
betsy@thegoodjobs.com

Sunny
sunny@deliveringhappiness.com

Thank You! How can we help?


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