The Big Trends in Big Data презентация

Содержание

Agenda Big Data Directions Using Big Data to Improve The Customer Experience Using Big Data to Empower Employees Using Big Data to Optimize Resource Use Using Big Data for Business Networks

Слайд 1






The Big Trends in Big Data
Timo Elliott, Global Innovation Evangelist, SAP
@timoelliott


Слайд 2Agenda
Big Data Directions
Using Big Data to Improve The Customer Experience
Using Big

Data to Empower Employees
Using Big Data to Optimize Resource Use
Using Big Data for Business Networks
Wrap-up


Слайд 3Big Data Directions


Слайд 4Discuss
“IT no longer supports your business strategy — it is your

business strategy”

Слайд 5The World Has Turned Upside-Down
Transient, flexible
Permanent, fixed
OPERATIONS
ANALYTICS


Слайд 6Analytics Moves to the Core


Слайд 7Information Becomes a Profit Center
Real-time, highly personalized
Business Ownership
Product ? Customer Experience
Iterative,

ever-changing




Слайд 8What Is Big Data? The Google Summary …


Слайд 9Big Data Is Not Only About “Big” Data
“My analytics are becoming

more difficult because of the variety and types of data sources (not just the volume)”

Source: Paradigm4 data scientist survey 2014 www.paradigm4.com/wp-content/uploads/2014/06/P4-data-scientist-survey-FINAL.pdf


Слайд 10Process data
Human data
Machine data
Big Data Adds New Data Opportunities


Слайд 11Big Data is “Signal” Data


Слайд 12
Descriptive:
What happened?
Diagnostic:
Why did it happen?
Predictive:
What will happen?
Prescriptive:
How can we make it

happen?

Hindsight

Insight

Foresight

Predictive Reaches Maturity


Слайд 13Companies Don’t Use Most of Their Data Today
Source: Forrsights Strategy Spotlight:

Business Intelligence And Big Data, Q4 2012. Base: 634 business intelligence users and planners


Слайд 14Transactions Are Still a Big Part of Big Data
“Which types of

data do you anticipate using in the next year?”

Source: Paradigm4 data scientist survey 2014 www.paradigm4.com/wp-content/uploads/2014/06/P4-data-scientist-survey-FINAL.pdf


Слайд 15Big Data Is Heading for the “Trough of Disillusionment”
Source: Gartner, August

2014, www.gartner.com/newsroom/id/2819918




Слайд 16Benefits from Big Data Initiatives
# 5 Identified new product opportunities (6%)
#4

More reliable decision making (9%)
#3 Improved operational efficiency (11%)
#2 Identified new business opportunities (31%)
#1 “DON’T KNOW” (51%)

Source: Information Difference Research Study Dec 2013: “Big Data Revealed” http://helpit.com/us/industry_articles/big_data_revealed.pdf


Слайд 17Hadoop and Other “NoSQL” Technology
Enterprise “Data Lakes” and “Data Hubs”


Слайд 18Hadoop is Complementary, Not a Replacement
Source: Gartner


Слайд 19A Typical Example of DW and Hadoop Integration


Слайд 20OLTP + OLAP = HTAP
“Hybrid transaction/analytical processing will empower application leaders

to innovate via greater situation awareness and improved business agility. This will entail an upheaval in the established architectures, technologies and skills driven by use of in-memory computing technologies as enablers.”
Gartner, 2014

Source: Gartner 2014, “Hybrid Transaction/Analytical Processing Will Foster Opportunities for Dramatic Business Innovation”

HTAP = Hybrid transaction/analytical processing
A single system for both OLTP (operational) and OLAP (analytical) processing. Data is stored once, in-memory, and so instantly available for analytics.


Слайд 21With HTAP, the Operational Schema Looks Like a DW



SAP HANA





SAP HANA

Live (Virtual Data Model)

Customer Service

Risk Management Team

Finance and Operations

Account Administration

Executive Management

Customers

Channel

Suppliers

Accounting

Forecasting

Inventory

Products

Pricing

Planning


Слайд 22Data Warehouse
HTAP
Hadoop
Big Data Architecture Directions: Short Term
Where does data arrive?
When

does it need to move?
Where does modeling happen?
What can users do themselves?
What governance is required?

Слайд 23Metadata abstraction
Increasingly automated
Learning algorithms
Content & Process Included
Data Warehouse
HTAP
Hadoop
Big Data Architecture

Directions: Long Term

Where does data arrive?
When does it need to move?
Where does modeling happen?
What can users do themselves?
What governance is required?

Integrated Data “System” (cloud & on-premise)



Слайд 24Opportunity Areas for Innovation
Big Data initiatives are typically in one of

the following areas:




Hyper-personalize
Customer Experience




Plan & optimize
Resources in Real Time




Engage & empower
Workforce of the Future


Harness the intelligence of
Networked Economy


Слайд 25
Using Big Data to Improve the Customer Experience


Слайд 26
80% of CEOs think they deliver a superior customer experience
Source: The

New Yorker

– but only 8% of customers agree.


Слайд 27Personalized Service


Слайд 28
Simplifying Systems


Слайд 29Real-Time Retail Insights


Слайд 30Social Data


Слайд 31Unstructured Data
“The improved information flow allows Medtronic to address product performance

issues efficiently, accurately, and effectively and to detect trends at an earlier stage.”

Слайд 32New Products and Services


Слайд 33Network Analysis
Churn model accuracy
improved by 47% with
social


Слайд 34Sharing Data with Customers


Слайд 36
Using Big Data to Empower Employees


Слайд 37Worldwide, Only 13% of Employees Are Engaged at Work

Source: Gallup State

of the Global Workplace Report 2013

Слайд 38Empowering Individual Performance
Adapting to the analytics needs of your employees


Слайд 39“Self-Service” Analytics


Слайд 40Analytics Collaboration


Слайд 41Collaborative Analytics


Слайд 42Using Big Data to Optimize Resource Use


Слайд 43Unilever


“if we knew then what we know now, we would have

started deploying SAP HANA much earlier, because it’s so important for business... We think it’s even more disruptive than we initially thought — we’ve only just started” 
Marc Béchet, VP Global IT ERP, Unilever

Слайд 45
Textile Rubber & Chemical Company
500 Employees, 4 internal IT staff
Business

Suite on HANA

Слайд 46Textile Rubber & Chemical Company
Primary Goal: Simplification
One source for all data

within SAP, no separate transactional and reporting databases, less infrastructure to maintain, no need to learn BW and ETL solutions
SAP BusinessObjects and SAP Suite on HANA considered “better fit” than BW
Live in four weeks. 65 SAP users today, growing to 150
Speed increases “were just a bonus”, but real-time KPIs a big hit

"With HANA Live, in 5 mins we could see more information than we could in the last 7 months”

“Administration of HANA is minimal at this point — it’s really been a pressure to work with it”

”Users just felt speed increase: 4x faster is the slowest we've seen compared to ASE”

Recently implemented SAP Suite on HANA


Слайд 47Big Data Process Mining


Слайд 48
Wearable devices have grown by 2x month over month since October 2012.
Source:

Mary Meeker’s Internet Trends, 2013


Photo: Intel Free Press


Слайд 49The “Datafication” of Daily Life


Слайд 50Unexpected Uses of Existing Data
Source: https://jawbone.com/blog/napa-earthquake-effect-on-sleep/


Слайд 51Data, Data, Everywhere


Слайд 52Sensors Allow Tracking of the Previously Untrackable


Слайд 53Sensors + Cloud + Mobile + Analytics
1. Install flow sensors on

your beer lines

2. The sensors beam data to box plugged into the internet



3. Data sent to HANA in the cloud

4. Mobile interfaces to analyze consumption


http://weissbeerger.com/


Слайд 54Sensors + Cloud + Mobile + Analytics (cont.)


Слайд 55Networked Crane Safety


Слайд 56Crane Safety


Слайд 57Sensors + Analytics + Predictive Maintenance


Слайд 58Making It Easier to Add Sensors


Слайд 59Using Big Data for Business Networks


Слайд 60
Networked economy: the next economic revolution
All figures are in Trillions; 1990

international dollars; Source: Department of Economics, UC Berkeley, BAIN 8 MacroTrends Brief.

Слайд 61Information Ecosystems


Слайд 62Business Networks Are Becoming Information Networks
Ariba Network More than 1M suppliers in

more than 190 countries around the world  
Transact with suppliers – The Network handles over $460 billion per year in commerce  
Reduce supply costs – Customers save a combined total of $82M daily

Слайд 63The SAP Big Data Strategy


Слайд 64SAP Big Data Architecture
Developer/Designer
Data Analyst/Scientist


Слайд 65
Three Core Areas of Big Data Strategy


Слайд 66



Data Ingestion\ Acquisition
Smart Data Access
Transfer Datasets
SAP IQ
Web / Sensor

Call
Center
Other
Data Sources
SAP

SLT / Rep Server



SAP Data Services

SAP SQL Anywhere


SAP ESP

Hadoop Adapter

Hadoop Hive

SAP ERP
BW

Hortonworks Data Platform

Intel Distribution for Hadoop

Partner Hadoop Distributions

The SAP HANA Platform and Hadoop


Слайд 67Front-End Tools Adapted to Different Needs


PREDICT
Advanced Analytics
ENGAGE
Enterprise BI

VISUALIZE
Agile Visualizations


Слайд 68Big Data Applications — E.g., Risk, Sensing, …


Слайд 69

Design Thinking


Слайд 70Wrap-Up


Слайд 717 Key Points to Take Home
Big Data is a huge

opportunity
Get closer to your customers through better insight and hyper-personalization
Use “datafication” to make better use of resources
Empower your employees to make better decisions
Leverage your business networks
Big data is the heart of your next IT platform — simplicity and flexibility are essential
The biggest barriers are ideas and culture — use design thinking to help


Слайд 72Thank you
Timo Elliott, SAP

timo.elliott@sap.com
Twitter: @timoelliott
Blog: timoelliott.com


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