The purpose of this commentary is to:
Show the challenges involved with adaptive healthcare data governance
Demonstrate how effective data governance evolves throughout the lifecycle of a health system’s analytics program
Show the challenges involved with adaptive healthcare data governance
1. The Early Stage of Healthcare Data Governance
2. The Mid-Term Stage of Healthcare Data Governance
3. The Steady State of Healthcare Data Governance
Ideally, these leaders have a passion for using data, and are generally described as being both exciting and decisive.
They may be executives, directors, influential managers in the quality department, nurses, or physicians.
Where should the initiative begin?
Where should resources focus?
The committee’s first role will be to keep the peace, and ensure everyone impacted understands the priority.
They must protect the integrity of the initiative to drive real quality and cost improvement.
It’s possible some of the initial committee members will lose interest at this stage, and miss meetings.
They may view program maintenance as more of an operational problem. It’s okay to let them walk away.
Their replacements may bring new energy to the initiative.
The group will also be responsible for monitoring the progress of existing initiatives. They will ask questions like:
How are things going?
Who is using the system?
What additional training or tools are needed to increase utilization?
What should we keep doing/stop doing/do more of?
# of users
# of requests
# of queries, reports and page views
# of success stories from your users!
# of key stakeholders who are aware of your group and what you do
If governance is successful, these metrics will trend up:
User/customer satisfaction.
Technology/analytics team satisfaction
Time and resources it takes to answer common analytic questions
# of requests you get to evaluate competing analytic systems
These metrics should hopefully trend down:
These metrics should stay solid, or trend upwards in rare cases:
Mike Doyle joined Health Catalyst in May of 2013 as a Vice President. He has been connected with the Health Catalyst senior leadership team since 2006. Prior to Health Catalyst, Mike led the Enterprise Data Warehouse (EDW)
program at Allina Health as Director of Healthcare Intelligence. He helped Allina grow its EDW program from a nascent clinical improvement initiative to an enterprise-wide strategic asset, in heavy demand by thousands of users across all of Allina’s 11 hospitals and 100+ clinics. Prior to his work with Allina, Mike was employed on the Northwestern Medicine campus in Chicago, beginning as a Systems Administrator at the Medical School and eventually leading the Analytics and Systems Integration team at Northwestern Medical Faculty Foundation. In addition to his experience building strong technology teams, Mike has experience in technical roles such as database administrator, web programmer, data architect, and business intelligence developer. Mike holds a Master of Music degree from Northwestern University and a Bachelor of Fine Arts degree from Carnegie Mellon University.
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