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“Everyone has a plan until they get punched in the face.” – Mike T презентация
Содержание
- 1. “Everyone has a plan until they get punched in the face.” – Mike T
- 2. CULTURE IS THE STRATEGY
- 3. HUMAN CAPITAL ECONOMY your enterprise needs
- 4. WHAT WE STAND FOR To do the
- 5. EVERYTHING STARTS WITH YOUR CULTURE human capital
- 6. OUR STORY TODAY 2006 1994
- 7. HIRING College Recruiting Lateral Hiring
- 8. HIRING ENGINEERS: NxJ Tech Recruiting Stats
- 9. COLLEGE RECRUITING many candidates at once, relevant
- 10. HIRING: BIGGEST MISTAKE, TOP LESSON LEARNED LEAN
- 11. FIRING
- 12. FIRING many mistakes made…leading to scathing criticism
- 13. FIRING: BIGGEST MISTAKE, TOP LESSON LEARNED EX-EMPLOYEE
- 14. ENVIRONMENT
- 15. ENVIRONMENT: 2 influencers helped us… Jim Loehr
- 16. “I will want to win. But the
- 17. AT THE END OF YOUR LIFE…WHAT IS
- 18. I DO IT FOR MYSELF… I
- 19. HOW WILL THIS FAIL?
- 20. #1 ISSUE: JUDGMENT (MORE THAN SKILLS) People
- 21. Mentorship: Talking Partners Start daily Becomes “co-working”
- 22. LEADERSHIP DEVELOPMENT the next big growth opportunity
- 23. OUR RESULTS THUS FAR… REVENUE 25% CAGR
- 24. WHERE WE’RE EXPERIMENTING DO THE JOB BEFORE
- 25. INVEST IN YOUR TEAM AS MUCH AS
- 26. @Thom_Fuller Contact me: I will gladly do
CULTURE IS THE STRATEGY
business is building better people
January 23, 2013
tom@nextjump.com
@Thom_Fuller
Слайд 2 CULTURE IS THE STRATEGY business is building better people January 23, 2013
tom@nextjump.com
@Thom_Fuller
Слайд 3
HUMAN CAPITAL ECONOMY your enterprise needs to make people better
AGRICULTURE ECONOMY
MANUFACTURING
ECONOMY
People are another form of machine
Capital & infrastructure focus
People are another form of machine
Capital & infrastructure focus
HUMAN CAPITAL ECONOMY
People focus
Слайд 4WHAT WE STAND FOR
To do the LITTLE THINGS that allow others
to do the GREAT THINGS they are MEANT TO DO
BETTER
me + you = us
+
=
BETTER me
BETTER you
BETTER us
Слайд 5EVERYTHING STARTS WITH YOUR CULTURE human capital engineering (HCE)
Hiring
Environment
1
2
3
Firing
Слайд 6OUR STORY
TODAY
2006
1994
2002
1997
NxJ Founded:
College Coupon Books
Corporate + Internet
2008
2011
Survived Dot Com Bust:
4 NxJumpers
HIRING ENGINEERS
NxJ becomes top destination for engineers
FIRING
2010 Turnover skyrockets to 40% as recruiters poach…
Engineers are offered 2-3x salary increase within 1 yr of employment at NxJ
ENVIRONMENT
2012 Turnover drops to 0% in weeks
Revenue Growth Accelerates…
5 years 25% CAGR to 60% YoY
ENVIRONMENT
How do we grow even faster:
Help people stop making the same mistakes
[Character Imbalance]
+
=
Слайд 9COLLEGE RECRUITING many candidates at once, relevant at a later stage
Boston
Super Saturday Event Schedule
Слайд 10HIRING: BIGGEST MISTAKE, TOP LESSON LEARNED
LEAN = SUCCESS, FAT = FAILURE
?
Startups
w/ no resources achieve amazing things
Then w/ capital + lots of resources almost always fails
Then w/ capital + lots of resources almost always fails
LATERAL HIRING IS LIKE DATING
✔
Same person interviews date 1, date 2, date 3 (advance only if)
Trust is most important: buy used car, leave your family with?
Human beings are the best judge of trust
Слайд 12FIRING many mistakes made…leading to scathing criticism
Toxic, toxic environment. Backstabbing individuals
that are not doing their
own jobs.
own jobs.
Worst place to work.
Should be called next Lie.
Wouldn’t wish this place on my worst enemy.
If you want to grow & learn,
go elsewhere.
Save yourself, DO NOT be the
Next to Jump
Extremely long hours – the reason Next Jump has trainer & food on premises is because they don’t expect you to go home.
Слайд 13FIRING: BIGGEST MISTAKE, TOP LESSON LEARNED
EX-EMPLOYEE = #1 ADVERTISEMENT
?
Existing employees are
biased
Anyone else doesn’t really know the company
The ex-employee has been on the inside
How you fire is a representation of how you treat people
Anyone else doesn’t really know the company
The ex-employee has been on the inside
How you fire is a representation of how you treat people
TIMING: <3 MTHS, 3-6 MTHS
✔
People leaving within 3 months = min disruption in the org
However biggest problems in people show up at 3-6 months
Any decision after 6 months = significant pain firing + lingering pain
Слайд 15ENVIRONMENT: 2 influencers helped us…
Jim Loehr (Coach to world-class tennis, golf,
NFL, NBA, Olympic athletes, top CEOs, FBI SWAT, any elite performer)
Growth mindset: People can endlessly upgrade themselves. Requires deliberate practice.
Growth mindset: People can endlessly upgrade themselves. Requires deliberate practice.
Simon Sinek (all-time top TEDTalk, author of best seller, keynote speaker)
Humans exist to service other humans – the “universal why”
BETTER me
BETTER you
+
=
Слайд 16“I will want to win. But the result of the race
will not motivate me. I can honestly say that I am motivated by improvement, not results. That’s a core principle.” Mikaela Shiffrin
EVERYTHING IS PRACTICE FOR GETTING BETTER
BETTER me
Слайд 17AT THE END OF YOUR LIFE…WHAT IS SUCCESS?
EXTRINSIC MARKERS OF SUCCESS
more
stuff
INTRINSIC MARKERS OF SUCCESS
true wealth
R.I.P.
[YOUR NAME]
Built billion $ company
Made millions personally
Owns 3 houses
Owns 6 cars
More stuff…
R.I.P.
[YOUR NAME]
HELPING OTHERS..
BETTER you
Слайд 18I DO IT FOR MYSELF…
I train harder
I take feedback differently
I
work hard to be my best self
…So that I can take care of others
…So that I can take care of others
MINDSET THAT WINS & SUSTAINS …
BETTER me
BETTER you
+
Слайд 20#1 ISSUE: JUDGMENT (MORE THAN SKILLS)
People need to trust your judgment
Then
its no longer about hours
2 hours of your time
will be worth more than
40 hours of
someone with poor judgment
2 hours of your time
will be worth more than
40 hours of
someone with poor judgment
* We turned the entire company culture into training ground for leadership
Слайд 21Mentorship: Talking Partners
Start daily
Becomes “co-working”
Best coaches help people find their “blind
spot” (their repeated error)
Situational Workshops
Weekly: problems + what they tried
Train decision making vs “give solutions”
Counters the “bull horn” effect
Situational Workshops
Weekly: problems + what they tried
Train decision making vs “give solutions”
Counters the “bull horn” effect
TWO PROGRAMS THAT WORKED …
❶
❷
Слайд 22LEADERSHIP DEVELOPMENT the next big growth opportunity
Jim Loehr (Coach to
world-class tennis, golf, NFL, NBA, Olympic athletes, top CEOs, FBI SWAT, any elite performer)
Character is a muscle. It can be exercised and strengthened.
Character is a muscle. It can be exercised and strengthened.
Слайд 23OUR RESULTS THUS FAR…
REVENUE
25% CAGR over last 5 years to 103%
YoY
Still accelerating…
Still accelerating…
LEADERSHIP AWARD
2013 Winner
Слайд 24WHERE WE’RE EXPERIMENTING
DO THE JOB BEFORE YOU START
ANYONE CAN BECOME A
MARINE
Test during interview process:
Growth mindset [better me] - fixed or growth mindset
Helping others [better you] - teaching/ giving motivates more learning
No matter who you hire, the environment is designed so anyone can succeed
But not everyone will succeed, some will opt-out
NO FIRING POLICY
ALUMNI PROGRAMS
Except for moral, ethical and criminal
Security - removed fear of failure
Development took off: Tough Love Programs
Boomerang - open-ended job offer to return anytime
Benefits and perks for having been part of our family
HIRING
FIRING
Слайд 25INVEST IN YOUR TEAM AS MUCH AS IN YOUR PRODUCT FROM
DAY 1
It’s a shared dream
It’s about the journey: concentrate on the steps to success
CLOSING THOUGHT
Слайд 26@Thom_Fuller
Contact me:
I will gladly do what I can, to help you
achieve the GREAT things you were meant to do
