The art of презентация

Содержание

Class 1 Photo by Judy van der Velden [link]

Слайд 1 The art of

Photo by Seth Anderson [link]
self-coaching

Ed Batista
Class 1: April

3, 2015

Слайд 2
Class 1

Photo by Judy van der Velden [link]


Слайд 3
Beginnings

Photo by Judy van der Velden [link]


Слайд 4Photo by Alex Eflon [link]

Where are we

Learning community
High-level concepts
Logistics

going?


Слайд 5

How will we

Very brief lectures
Two activities
Photo by Chloe Fan [link]

get

there?

Слайд 6Photo by U.S. Army [link]

Working
agreements


Слайд 7

I will…
Give you my best
Welcome input
End on time
What else would be

helpful for you?

Working

agreements



Слайд 8
Working

agreements

I ask you to…


Слайд 9
Photo by Luz Adriana Villa [link]
Working

agreements

I ask you to…
Start on

time

Слайд 10
Working


I ask you to…
Challenge yourself
agreements
Photo by Daniel Oines [link]


Слайд 11
Working


I ask you to…
Respect
confidentiality
agreements
Photo by Vox Efx [link]


Слайд 12
Working


I ask you to…
Minimize
distractions
agreements
Photo by Robert S. Donovan [link]


Слайд 13
Working


I ask you to…
Start on time
Challenge yourself
Respect confidentiality
Minimize distractions
Can we

all commit to this?

agreements


Слайд 14Who am I?
Coaching/self-coaching
An exercise
Coaching tools
Partnerships
Logistics
Today’s agenda
Photo by Theresa Thompson [link]


Слайд 15
Who am I?
Instructor
Leadership Labs & Fellows
Touchy Feely
Class of 2000
Executive coach

& HBR contributor
www.edbatista.com

Слайд 16
Why coaching
matters to me…


Started as a client
Changed my view of

leadership
Impact on hundreds of students & clients

Слайд 17
Why self-coaching
does, too


1%
6 to 24 months
Help my students & clients

help themselves

Слайд 18
What’s coaching?


Not advising or mentoring
Not diagnostic
Coachee owns the agenda
Coachee has

the answers

Photo by Seth Anderson [link]


Слайд 19

Guiding our own growth & development
Not a solitary experience, but self-directed
Coaching

partners are essential
You’ll have 2 in this course

& self-coaching?


Photo by Seth Anderson [link]


Слайд 20 Positive

Photo by Susanne Nilsson [link]
psychology


Слайд 21 Positive

psychology


Study of what makes life most worth living
Equally focused on

strengths & weaknesses
Robust research to date

Слайд 22
Risk of social comparison
Sense of agency ? We blame ourselves
Avoid triumph

& despair
Get curious instead

The downside



Слайд 23
Joyful learning

Photo by Harry [link]


Слайд 24 Joyful learning


Yerkes-Dodson Law (Harvard, 1908)
Arousal improves performance up to a

point
Some stress increases learning
Too much stress diminishes learning


Слайд 25 Joyful learning




Stress
Learning


Слайд 26 Joyful learning


Hans Selye, Université de Montréal
Eustress & distress


Слайд 27 Joyful learning




Stress
Learning
Eustress
Distress


Слайд 28 Joyful learning


Judy Willis
Teachers limit stress levels ? Students learn more



Слайд 29 Joyful learning




Stress
Learning
Eustress
Distress
Critical to avoid the tipping point


Слайд 30 Safety, trust,

Photo by Carly Lesser & Art Drauglis [link]
intimacy


Слайд 31
CONTEXT



Learning,
Awareness,
& Behavioral
Change


Experimentation,
Risk-Taking,
& Vulnerability


Safety, Trust, Intimacy
Initial Conditions



Слайд 32 Safety, trust,

intimacy


Built through relationships
A critical skill for self-coaching
You’ll practice in

here with partners


Слайд 33
Coaching team

Photo by Yahoo [link]


Слайд 34
Coaching tools

Photo by zzpza [link]


Слайд 35
Coaching tools


Ask, Listen, Empathize


Слайд 36
Coaching tools


Ask
Edgar Schein
Help doesn’t always help
What’s a better way?


Слайд 37
Modes of inquiry

Photo by Garry Knight [link]


Слайд 38
Modes of inquiry


1. Pure inquiry
Begin with receptivity
Avoid presumptive questions
Adapted from

Edgar Schein [link]

Слайд 39
Modes of inquiry


1. Pure inquiry
2. Diagnostic inquiry
Focus & redirect
Feelings, motives,

actions

Adapted from Edgar Schein [link]


Слайд 40
Modes of inquiry


1. Pure inquiry
2. Diagnostic inquiry
3. Confrontational inquiry
Introduce new

ideas & hypotheses
Substitute the coach’s narrative

Adapted from Edgar Schein [link]


Слайд 41
Modes of inquiry


1. Pure inquiry
2. Diagnostic inquiry
3. Confrontational inquiry
We tend

to move too quickly
Critical to check our assumptions

Adapted from Edgar Schein [link]


Слайд 42
Ask better

Photo by Alexander Drachman [link]
questions


Слайд 43
Ask better



Get beyond Yes or No
What…? & How…? > Why…?
More

reflection, less defensiveness

questions


Слайд 44
Ask better



No leading questions
That’s advocacy, not coaching

questions


Слайд 45
Ask better



One more tip…
Ask once & stop

questions


Слайд 46
Coaching tools


Ask, Listen


Слайд 47
Listening skills

Photo by Ed Yourdon [link]


Слайд 48
Listening skills


Hearing ≠ listening
How they feel > what you hear
Make

them feel heard

Слайд 49
Listening skills


Focused attention > time
Cultivate presence
Eye contact
No multi-tasking
Eliminate distractions


Слайд 50
Coaching tools


Ask, Listen, Empathize
Brené Brown*
Shame & empathy
Edgar Schein
Shame

in helping relationships


Слайд 51
Shame &

empathy
Photo by Tuomas Puikkonen [link]


Слайд 52
Shame &



Shame = We are flawed & unworthy of love
Empathy

= The antidote to shame

empathy


Слайд 53
Shame &



Shame = Unravels relationships & connections
Empathy = Creates closeness

& meaning

empathy


Слайд 54
Shame &



Seeking help typically triggers shame
(or embarrassment or vulnerability)
empathy


Слайд 55
Shame &



But typical helping responses block empathy
1. “My problem’s worse”
2.

“Look on the bright side”
3. “Here’s some advice…”

empathy


Слайд 56
Shame &



Instead…
1. Respect their view & avoid judgment
2. Look for,

sense & validate feelings
3. Express understanding

empathy


Слайд 57
Traps for the

coach
Photo by Casey Fleser [link]


Слайд 58
Traps for the

coach


Giving advice prematurely
Overpowering resistance
Taking on the problem
Stereotyping
Adapted

from Edgar Schein [link]

Слайд 59
Photo by Juhan Sonin [link]
Partners


Слайд 60
Course logistics

Photo by Glyn Lowe [link]


Everything’s on Canvas
Syllabus = Home

page & PDF
All readings = PDFs or websites
Assignments = Left menu & bottom of Syllabus

Слайд 61
Course logistics


Contact me (also in Syllabus)
Email, phone, text are all

fine
Generally 8am-6pm

Слайд 62
Grading

Photo by O C Always [link]


Слайд 63
Grading

Attendance 30%
Weekly assignments 40%
Final paper 30%
Pass/fail allowed
3.45 mean GPA


Слайд 64 Attendance

Photo by dcjohn [link]


Слайд 65 Attendance


It matters
A lot
Unexcused absences = grade impact
More than 1 may

= U

Слайд 66
Written work

Photo by Anonymous Collective [link]


Слайд 67
Written work

8 weekly assignments, 1000 word limit
Final paper, 5000 word

limit
Deadline is always Wednesday @ 6pm



Слайд 68
Written work

The content is up to you
Responses to course materials

& experiences
No specific questions, prompts or requirements



Слайд 69
Written work

5 grading criteria:
Timely
Personal
Conceptual
Well-crafted


Слайд 70
1:1 Meetings

Photo by crabchick [link]


Слайд 71
1:1 Meetings

Entirely optional, no impact on grade
Wednesdays & Fridays
Default =

Meet in front of Bass & go for a walk




Слайд 72
For next time…

Photo by Earls37a [link]


Слайд 73
Change

Photo by Earls37a [link]


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