How Talent Analytics Can Help You Maximize Your HR Strategy презентация

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How Talent Analytics Can Help You Maximize Your HR Strategy Karen O’Leonard Vice President, Analytics & Benchmarking Research Bersin by Deloitte Deloitte Consulting LLP May 2014 William Blackstorm Sr.

Слайд 1How Talent Analytics Can Help You Maximize Your HR Strategy


Слайд 2How Talent Analytics Can Help You Maximize Your HR Strategy
Karen

O’Leonard
Vice President, Analytics & Benchmarking Research
Bersin by Deloitte
Deloitte Consulting LLP

May 2014

William Blackstorm
Sr. Manager – SSMI, Director Global Talent Analytics
Cisco


Kelly Payne
Director, Client Success
Glassdoor



Слайд 3Topics for Today’s Discussion
Research: Building an Effective Analytics Capability
Case in Point:

Cisco
Talent Analytics Tools on Glassdoor
Q&A

Слайд 4Building an Effective Talent Analytics Capability


Слайд 5

Talent Analytics Maturity Model
Bersin by Deloitte
Source: Bersin by Deloitte, 2014


Слайд 6
Bersin by Deloitte
4%
10%
30%
56%
Talent Analytics Maturity Model
Source: Bersin by Deloitte, 2014


Слайд 7Advancing Takes Effort








Level 2
Advanced Reporting
Level 3 Advanced Analytics
Level 4
Predictive Analytics
Level 1
Operational Reporting
Level

of Value


Choke Point for Most Organizations

Source: Bersin by Deloitte, 2014


Слайд 8In Short:

HR is Not There Yet

Слайд 11Inaccurate data
Invalid data
Outliers
Missing data
Conflicting data
Duplicates
Poorly-defined
data
Lack of Data Standards
Out-of-date data


Слайд 12Changing the Dialogue with Stakeholders
Is this data correct?
What do we do

about it?



Слайд 13Improving Data Quality
Source: Bersin by Deloitte, 2014


Слайд 15Dashboard Capabilities
Customized by audience
Self-service capabilities


Слайд 16Highlight Strengths and Weak Points
Source: ADP, 2014


Слайд 17Highlight Key Findings
Source: SuccessFactors 2013


Слайд 18Understanding Stakeholders’ Needs

Try this:
Stop sending your stakeholders their regular reports.


Слайд 19Understanding Stakeholders’ Needs
Does anyone notice?

Try this:
Stop sending your stakeholders their regular

reports.

Слайд 21Staffing Increases by Maturity Level
(Assumes 10,000-person company)
Source: Bersin by Deloitte, 2014


Слайд 22It Takes A Multi-Disciplinary Team
World Class Analytics Team
Database
Source: Bersin by Deloitte,

2014

Слайд 23It Takes a Cross-Functional Team
Source: Bersin by Deloitte, 2014


Слайд 24
Finance







Operations
IT
Business
Leaders
Sales
Marketing
Customers
Source: Bersin by Deloitte, 2014


Слайд 26IT is “extremely supportive” of our talent measurement and analytics efforts
Mature

Analytics Teams Have Strong IT Support


Source: Bersin by Deloitte, 2014


Слайд 27The Ugly Part of The Story
Visual
Dashboards
Advanced
Analytics
Predictive
Models
The Ugly Part of The Story
Visual
Dashboards
Advanced
Analytics
Predictive
Models


Слайд 29Which functions have strong analytics capabilities?
HR Lags Behind

Source: Bersin by Deloitte,

2014

Слайд 30The Value of Talent Analytics
HR organizations using predictive analytics are…
Source: Bersin

by Deloitte High-Impact Talent Analytics Study 2013

Source: Bersin by Deloitte, 2014


Слайд 31Case in Point: Cisco


Слайд 32Know Your Talent Through Analytics


Слайд 333 Ways to Ensure Your Company’s Message Is Working


Слайд 34Step #1 : Analyze Reviews & Ratings
Source: glassdoor.com, linkedin.com, Forbes, CNN

Money, TechChrunch.com, Business Insider, PayScale.com, Salary.com


Pros:
Good work/life balance
Strong collaboration environment
More relaxed
Friendly culture than most tech companies
Great place to develop skills


Hours:
Open
Flexible
Remote work options for most employees


Resume Review Process (2 days to 2 weeks):
Apply to role
Recruiter phone screen (30-45 min.)
Hiring Manager phone screen (30 min.)


Слайд 35
Step #1 : Analyze Reviews & Ratings
Source: glassdoor.com, linkedin.com, Forbes, CNN

Money, TechChrunch.com, Business Insider, PayScale.com, Salary.com



Intern Interview Process (2 to 6 weeks): Personal interview — 4 people, 30-45 min each


Campus Pipeline: High volume of schools and strong campus recruiting presence. Low impact and low engagement.

Intern/New Grad Turnover: 38% (1 to 3 years)
Retention Rate: 62% (Annual)

Intern Candidate
Generation:
Low/mid touch model, high volume of schools, weak online / ATS applicant system. Most applicants are brought in via campus recruiting vs. online. Extremely weak apply online applicants. We are missing the cream of the crop who prefer not to wait in line to engage the campus team and prefer an easy way to apply online or via mobile at their convenience.


Слайд 36
Step #2 : Listen to What They Are Saying
95% employees say

reviews from those on the inside are influential when deciding where to work


Слайд 37Step #3: Monitor Your Reputation Over Time

Most job seekers read 4-7

reviews before forming an opinion of a company


Слайд 38The Results



Слайд 39Today’s Candidates


Слайд 40

What We Know About Today’s Candidates
…so why is it so hard

to find the right job and company?



51% have buyer’s remorse
due to an inaccurate picture of the job

95% are influenced by reviews from those inside the company

69% wouldn’t take a job with a company that had a bad reputation


Слайд 41Talent Analytics Helps You Stay Ahead of the Competition


Слайд 42Know Your Reputation


Слайд 43The DNA of Your Talent Pool


Слайд 44Helping People Find The Jobs & Companies They Love

has become the

most
trusted and transparent
place for today’s candidates
to search for jobs and research companies

Member growth over 4 years

48%
of job seekers
use Glassdoor

(Source: Software Advice Report, Jan 2014)


Слайд 45

Employer Branding
Job Advertising
Data & Analytics

About Glassdoor


Слайд 46
The Results We See
2x better applicant quality
vs traditional job boards
30%

lower cost-per-hire
than other recruitment channels

3x more influence
over candidates’ decisions


Слайд 47Questions?


Слайд 48Karen O’Leonard
Vice President, Benchmarking &
Analytics Research
Bersin by Deloitte
Deloitte Consulting LLP
koleonard@deloitte.com
LinkedIn: KarenOLeonard
William

Blackstorm
Sr. Manager – SSMI Strategic Sourcing and Market
Intelligence & Global Talent Analytics Research Division
Cisco
wiblacks@cisco.com

Kelly Payne
Director Client Success
Glassdoor
Twitter: kelly_payne22
Kelly.payne@glassdoor.com


Слайд 49About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu

Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright © 2014 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited

Слайд 50This publication contains general information only and Deloitte is not, by

means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.

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