Recruiting and Hiring: Tips and Trends for Attracting Top Candidates For Small & Medium Businesses презентация

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Introductions Keith Gilman, FPC Division Vice President Jean Olivieri Vice President of Marketing Keith is Division Vice President for the First Year Associate Experience Program for Small Business Services at

Слайд 1
Recruiting and Hiring: Tips and Trends for Attracting Top Candidates

For Small

& Medium Businesses

©2013 LinkedIn Corporation. All Rights Reserved.


Слайд 2Introductions
Keith Gilman, FPC
Division Vice President
Jean Olivieri
Vice President of Marketing
Keith is

Division Vice President for the First Year Associate Experience Program for Small Business Services at ADP.

Jean is the Vice President of Marketing for Small Business Services at ADP.



Слайд 3This information is the property of ADP, LLC (ADP). It may

not be distributed, reproduced, modified, sold or used without the written permission of ADP.

The information is provided “as is” without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. 

This content provides a high level overview and practical information concerning the subject matter covered and is provided with the understanding that neither the publisher nor the writers are rendering legal advice or other professional services.

Employers are encouraged to consult with their legal counsel or with an experienced employment law attorney for legal advice regarding specific facts concerning the organization’s compliance with applicable legislation.

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Disclaimer

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.


Слайд 4Effective recruiting, interviewing and hiring techniques
How to assess staffing needs and

craft an effective job ad
Considerations for hiring interns, minors, and seasonal workers
Online job postings and social media
Trends in “ban the box” legislation
Qualifying candidates and finding the right fit
Conducting job-related background checks

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Agenda


Слайд 546% of companies say that recruiting highly-skilled talent is the most

important area of interest for their organization.

LinkedIn Report:

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Source: LinkedIn Talent Solutions 2015 Global Recruiting Trends


Слайд 6Source: ADP National Employment Report
© 2015 ADP, LLC. This content provides

practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Слайд 7Small businesses alone created 57% of those jobs.
© 2015 ADP, LLC.

This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Source: ADP National Employment Report


Слайд 8Who do you need to hire?
What does this person need to

do?
How will you find top talent?
How will you identify qualified candidates?
Are you prepared to conduct interviews?
What is your selection process?
What are the next steps?

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Questions to ask


Слайд 9Interns
Seasonal workers
Temporary workers
Minors
Full-time employees
Part-time employees
© 2015 ADP, LLC. This content provides

practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Types of hires


Слайд 10© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Students gain work experience in their field of study

Businesses get access to a motivated and eager applicant pool

Opportunity to discover a potential future hire

DOL Summer Jobs+ Bank: https://webapps.dol.gov/summerjobs

LinkedIn Student Job Portal: https://www.linkedin.com/studentjobs


Interns


Слайд 11The internship is similar to academic training
It’s for the benefit of

the intern
The intern does not displace regular employees
The employer gets no immediate advantage; operations may be impeded
The intern is not necessarily entitled to a job at the end; and
Both parties understand that the intern is not entitled to pay

http://www.dol.gov/whd/regs/compliance/whdfs71.pdf

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Can interns be unpaid? DOL six-part test.


Слайд 12Seasonal Workers & Temps
Start the process early
Larger applicant pool
Increased training time

These

workers are:
Protected by employment laws
Generally entitled to the same rights and benefits as employees

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.


Слайд 13© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Minors

In the summer months, the FLSA allows 14 and 15-year olds to work:

Between 7 a.m. and 9 p.m.
Up to 8 hours in a day
Up to 40 hours in a week


Слайд 14© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Excavation

Mining

Manufacturing Explosives

Driving a Motor Vehicle

Operating Power Equipment

http://www.youthrules.dol.gov/know-the-limits/14-15.htm

Job restrictions for minors


Слайд 15© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Full-Time & Part-Time Workers

Fill a long-term need with your company

Part-timers may be a cost-effective option when demand doesn’t warrant 40 hours/week


Слайд 16© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Reference to how to develop a job description w/ LinkedIn webcast
Where can they get an ADP job description template?

http://bit.ly/7jobdescriptiontricks


Слайд 17© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Develop a job ad


Слайд 18© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.


X

Insert stats on performance metrics/conversions.


Слайд 1945% of companies said their biggest obstacles to attracting the best

talent in 2014 were competition and compensation.

LinkedIn Report:

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Source: LinkedIn Talent Solutions 2015 Global Recruiting Trends


Слайд 20The digital generation: 41% would rather communicate electronically
It’s not all about

money: 52% said opportunities for career progression make an employer most attractive

Millennials

Source: Pricewaterhouse Coopers

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.


Слайд 21© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Source: LinkedIn Talent Solutions 2015 Global Recruiting Trends


Слайд 22Internal Candidates
Consider transfers or promotions
Boosts morale
Lowers recruiting costs
Creates a new vacancy
©

2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Слайд 23Encourage employees to refer qualified people they know
Employees rewarded for successful

referrals
Have a written policy on program rules

Employee Referrals

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.


Слайд 24Refer back to your hiring records
An applicant that wasn’t right previously

might be now
Cuts down on recruiting costs

Applications on File

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.


Слайд 25Contact college career centers
Gain access to a large pool of motivated

talent
Example: https://www.linkedin.com/studentjobs

College Students

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Insert reference to student portal


Слайд 26Professional Network
© 2015 ADP, LLC. This content provides practical information concerning

the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Use personal and professional contacts to find candidates
A cost-effective and powerful recruiting tool
Reach a diverse group of talented candidates by using professional social networks


Слайд 27Can be affordable
Reach a broad audience quickly
Cast a wide net
Reach “passive”

candidates
Example:
https://business.linkedin.com/talent-solutions/products/jobs

Online Postings

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.


Слайд 28Experiment with keywords
Get to the point
Sell your company
Understand the features of

the job site
Don’t assume the site will do the work for you

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Online Posting Tips

Insert more online posting tips
How does GetHired connect w/ LinkedIn?


Слайд 29
Develop a policy
Designate a search person
Don’t request passwords
Don’t take the information

at face value

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Social Media Considerations


Слайд 30© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Source: CareerBuilder Survey

Nearly 7 out of 10 businesses are affected by a bad hire.


Слайд 31Ask candidates job-related questions prior to an interview
Assess whether they have

the minimum qualifications
Be consistent

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Pre-screening questions


Слайд 32Determine whether candidates meet the minimum qualifications
Use in conjunction with an

employment application and other pre-screening tools

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Reviewing resumes


Слайд 33Help verify information on a resume
Provide additional details the applicant may

have left out

Key components:
Preferred schedule
Salary requirements
Work authorization

Education
Employment history
References

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Application forms


Слайд 34Prohibit criminal history inquiries on job applications
Some states prohibit these questions

until after an initial interview or a conditional job offer

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

“Ban the box” considerations


Слайд 35Help decide whether to have in-person meeting
Clarify questions from their resume

or application form
Express interest and be enthusiastic

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Phone interviews


Слайд 36Be prepared
Consider body language
Don’t jump to conclusions
Decisions must be job-related
© 2015

ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Video interviews


Слайд 37© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

LinkedIn has a SMB toolbox with questions.

Preparing interview questions


Слайд 38Example questions


Слайд 39© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

For small business who need legal support, contact our ADP legal services.

Questions to avoid


Слайд 40© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Questions to avoid


Слайд 41Thank candidates for coming in
Let them do the talking
Answer their questions
Set

follow-up expectations
Get feedback from those who met the candidate

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

http://bit.ly/smbhiringtoolbox

During and after the interview


Слайд 42Compare and rank candidates
Don’t make a decision based on a “gut

feeling”
Consider the applicant’s ability to perform the job
Document all hiring decisions

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Making a selection decision


Слайд 43
© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Extending an offer

Dear Sarah:

I am pleased to extend an offer of employment with Sally’s Hair Salon. Your position will be Administrative Assistant reporting to the Office Manager. Your scheduled start date is May 1, 2015. You will receive compensation in the amount of $17 per hour, provided you have rendered services during the pay period, subject to any deductions permitted under law.

As a full-time employee of Sally’s Hair Salon you will be expected to work during the hours of 8 am to 5 pm Tuesday through Saturday. You are eligible for the benefits listed in your New Employee Orientation Packet. However, any benefits currently provided may be changed or revoked at any time.

This offer of employment is contingent upon the successful completion of a background check.

Sally’s Hair Salon is an at-will employer. This means that both you and Sally’s Hair Salon reserve the right to terminate the employment relationship at any time for any reason. This letter does not constitute a contract of employment.

If you are in agreement with the terms of this offer of employment, please sign below. I am pleased that you will be joining our team and look forward to working with you.

Employee acceptance of job offer:
 
Signature Date Printed Name Date












Слайд 44Obtain the candidate’s written consent.

Verify:
Past and present jobs
Attendance history
Pay
Responsibilities
Eligibility for

rehire

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Reference checks


Слайд 45Obtain authorization from the candidate
Adhere to federal, state, and local laws
Decisions

must be job-related and consistent with business necessity
Refer to EEOC Enforcement Guidance

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Background checks (where appropriate)


Слайд 46Required Forms:
Notice of Coverage Options
Form I-9
Form W-4
State-Required Forms
© 2015 ADP, LLC.

This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Other Recommended Forms:
Emergency contact
Handbook acknowledgment
Receipt of company property
Payroll authorization
Benefit enrollments

Complete new hire paperwork


Слайд 47Decide on the type of hire
Develop a job description
Determine recruiting strategy
Establish

a selection process

Make a selection decision
Consider job-related background checks
Complete new hire paperwork
Retain hiring records 

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

Key take-aways


Слайд 48
© 2015 ADP, LLC. This content provides practical information concerning the

subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.

ADP National Employment Report: www.adpemploymentreport.com
LinkedIn Reports: https://business.linkedin.com/talentsolutions/resources/recruiting-tips/global-recruiting-trends
LInkedIn’s Ultimate Hiring Toolbox For Small & Medium Businesses
https://www.linkedin.com/studentjobs
Career Builder Survey: http://www.careerbuilder.com/share/aboutus/pressreleasesdetail.aspx?sd=12/13/2012&id=pr730&ed=12/31/2012
Pricewaterhouse Coopers: http://www.pwc.com/gx/en/managingtomorrows-people/future-of-work/assets/reshaping-the-workplace.pdf
Government: DOL Summer Jobs+ Bank - https://webapps.dol.gov/summerjobs
Child Labor Laws - http://www.youthrules.dol.gov/know-the-limits/14-15.htm
EEOC Enforcement Guidance from April 2012 - http://www.eeoc.gov/laws/guidance/arrest_conviction.cfm


Helpful References


Слайд 49Thank you for viewing
The information contained in this deck is based

on generally accepted HR practice and is advisory in nature. This content provides a high level overview and practical information concerning the subject matter covered and is provided with the understanding that neither the publisher nor the writers are rendering legal advice or other professional services.
For more information contact your ADP Representative or visit adp.com/smallbusiness

© 2015 ADP, LLC. This content provides practical information concerning the subject matter covered and is provided with the understanding that ADP is not rendering legal advice or other professional services.


Слайд 50
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