Слайд 2Name: mahmoud salah
ID :20152234
Слайд 3Defination of commerce
The exchange of goods and services for money
Consits
of :
Buyers : these are people with money who want to buy a good or service
Sellers : these are the people who offer goods and service to buyers.
Producers : these are people who create the products and services that sellers offer to buyers .
Слайд 4Defination of e-commerce
E-commerce or electronics is a process of buying or
selling or exchange product , services ,and/or information via electronic networks and computers
Слайд 5Brief history of ecommerce
1970
E-commerce meant the facilitation of commercial
transactions electrnically , using technology such as electronic data interchange (EDI) and electronic funds transfer (EFT) , allowing businesses to send commercial documents like purchase orders or invoice electronically.
Слайд 61980s :
The growth and acceptance of credits cards
Automated teller machine (atm)
Telephone
banking
Airline reservation system .
Слайд 71990s:
The internet commercialized and user flocked to participate in the form
of dot-com, or internet start-ups.
Innovative applications ranging from online direct sales to e-learning experiences .
Слайд 8In 2000s:
Many european and american business companies offered their services through
world wide web .
Since then, people began to associate a world “e-commerce”
Слайд 9Process of ecommerce
Consumer use web browser to connect merchant website
Consumer
surf the complete catalog of products freaturedon the site and select item to purchase . The selected item are placed in electronic equivalent of a shopping cart.
Consumer buy via debit card and credit card and mention the shipping adress
Слайд 10Process of ecommerce cont.
When the consumer is ready to complete the
purchase of selected items, she provides a bill-to and ship-to address for purchase and delivery
Then the merchant receive this order , he checks the payment and sends goods to logistics
Слайд 12Electronic payment system
Electronic wallet : a computerized value that hold
credit card information, electronic cash , owner identification, and address information
Credit card
Debit card
Smart card
Online banking and cash on delivery .
Слайд 141- business to business
B2b stands for business to business .
It
consist of largest form of ecommerce .
This defines that buyer and seller are 2 different entities.
It is similar to manfacturer issuing goods to the retailer or wholesaler.
E.G. : DELL deals computers and other associated accesssories online but it is does not make up all those product . So in govern to deal those products , first step is to purchases them from unlike businesses i.e. the producers of those products .
Слайд 152- business to consumer
It is the taking businesses and consumers
interaction .
The basics concept of this model is to sell the product online to consumers .
B2Cs is the direct trade between the company and consumer, it provide direct selling through online .
For example : if you want to sell goods and services to customer so that anybody can purchase any product directly from suppliers website .
Слайд 163-customer to business
Consumer to business ecommerce is defined as commerce
between customers and organization
Example : a customer posts his project within budget online and company review customers requirement and bid on the project .
consumer review bid and selects a company that will complete the project .
Слайд 174-consumer to consumer
There are many sites offering free classifieds, auctions
and forums where individual and buy and sell products to online payment system like paypal where people can send and receive money online with ease .
Ebay auction services is a great example of where person-to-person transactions take place everyday since 1995.
Слайд 19Advantage of e-comerce
Faster buying/selling procedure, as well as easy to
find products .
Buying/selling 24/7 .
More reach to customers, there is no theortical geographic limitation .
Low operation cost and better quality of services
No needs for physical company set-ups.
Easy to start and manage a business .
Customers can easily select products from different providers without moving around physically .
Слайд 20Disadvantage of e-commerce
Unable to examine products personally
Not everyone is
connected to the internet
There is the possibility of credit card number theft
Mechanical failure can cause unpredicable effects on the total processes.
Слайд 21conclusion
The internet has leads to the brith and evolution of e-commerce
.E-comerce has now become a key component of several organization in the daily running of their business .
As the internet and in turn , E-commerce has developed , and continues to evolve and grow, it is vital that any organisation , it vital that any organization ,in any particular industry , must base its strategic planning around such rapidly growing medium.