Low
Low
Low
Medium
High
Medium
att
Haute-luxury
Traditional
(top 1%)
Affordable
(top ~20%)
Luxury Market Segments
Suppliers
-Buying mostly commodity inputs
-Flexible outsourced manufacturing
-Design employees may have some power
New Entrants
-Not easy to build branding to sustain a new entrant… but…
-Easy to fall victim to new entrant’s styles & trends
Buyers
-Buyers for luxury products are “picky”
-Economic factors may limit mid-income consumers purchases
Rivalry
-Little competition directly on price (some on price ranges)
-Significant product differentiation & branding
Low
Medium
Low
Medium
Medium
Technological
Product Selection
Flexible Outsourcing
Economic
Luxury item, not a necessity
Affordable for middle class consumer
Legal
Counterfeiting
High
Low
Medium
Low
High
Medium
Medium
% Coach Sales by Product Line
Branding- internationally known and recognized product
Design – collections are seasonal and products have great designs
Low Cost Manufacturing – ability to keep costs low and not cut into profits
CORE
DISTINCTIVE
Supply Chain Mgmt
Operations
Sales & Marketing
Service
Profit Margin
Distribution
Product R&D, Technology & Systems Development
HR Management
General Administration
✔
✔
✔
✔
✔
✔
✔
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