Retail Scorecards StudySummary ChartsJanuary – June 2014 презентация

Содержание

Agenda Study Overview Retail Scorecard Overview Primary Scorecard Relationship Suppliers/Manufacturers Retailers

Слайд 1Retail Scorecards Study Summary Charts January – June 2014


Слайд 2Agenda
Study Overview
Retail Scorecard Overview
Primary Scorecard Relationship
Suppliers/Manufacturers
Retailers


Слайд 3Study Overview


Слайд 4Definition Given to Respondents


Слайд 5Even Representation of Retailers and Suppliers


Слайд 6All Use Retail Scorecards – Suppliers Have Used Them Longer


Слайд 7One-Third in Supply Chain Role


Слайд 8Agenda
Study Overview
Retail Scorecard Overview
Primary Scorecard Relationship
Suppliers/Manufacturers
Retailers


Слайд 9Supply Chain Scorecards Are Most Common Type Worked With


Слайд 10Suppliers More Likely than Retailers to Work with CSR Scorecards


Слайд 11Supply Chain Scorecards Are Most Common Type Used by Retailers


Слайд 12Review Scorecards Face-to-Face with an Average of 25% of Suppliers /

Retailers

Слайд 13Suppliers and Retailers Equally Likely to Review Performance Face-To-Face


Слайд 14Most Common Criteria for Meeting Face-To-Face Are Volume and Impact on

Business

Слайд 15Agenda
Study Overview
Retail Scorecard Overview
Primary Scorecard Relationship
Suppliers/Manufacturers
Retailers


Слайд 16Most Respondents’ Primary Relationship Is with a Discrete Product


Слайд 17For Both Suppliers and Retailers, Most Respondents’ Primary Relationship Is with

a Discrete Product

Слайд 18High in Importance and Performance: On-Time, Accurate Shipments, Properly Labeled Cases &

High Product Quality

Слайд 19Top in Importance, Performance & Impact: On-Time and Accurate Shipments


Слайд 20High in Importance and Performance: On-Time, Accurate Shipments, Properly Labeled Cases &

High Product Quality

Слайд 21Greatest Gap in Importance and Performance: Lowest Total Cost and On-Time


Слайд 22Suppliers See Most Elements as More Important Than do Retailers –

Except Assortment Excitement

Слайд 23Suppliers Care More About Billing and Compliance; Retailers Care More about Assortment

Excitement

Слайд 24Suppliers Rate Most Elements as Higher Performing Than do Retailers – Except

Assortment and ASNs

Слайд 25Scorecards Have Had the Greatest Impact on On-Time Performance and Accurate

Shipments

Слайд 26For Both Suppliers and Retailers, Most Impactful Elements Are On-Time Performance

and Accurate Shipments

Слайд 27Most Common Definitions for “On-Time Order:” Received on Same Day or Within

Week

Слайд 28Most Common Definitions for “On-Time Order:” Received on Same Day or Within

Week

Слайд 29Most Common Definitions for “Accurate Shipment:” Fill Rate or On-Time


Слайд 30Retailers More Likely Than Suppliers to Consider “Accurate Shipment” to be

“Accurate and Scan-able Labeling”

Слайд 31In the Primary Relationship, Scorecards Are Updated 37 Times per Year

on Average

Слайд 32On Average, the Primary Relationship Scorecard Is Redefined 1.6 Times per

Year

Слайд 33Agenda
Study Overview
Retail Scorecard Overview
Primary Scorecard Relationship
Suppliers/Manufacturers
Retailers


Слайд 34Most Believe Doing a Good Job of Using Scorecards to Improve

Performance

Слайд 35Most Suppliers Share Scorecards Internally, with Five Groups on Average


Слайд 36Most Suppliers Get Data from Retailers and Four Types on Average


Слайд 37Over Half Receive Data for Retail Sales/Order Forecasts, Forecasts and/or Store

point of sale

Слайд 38Most Types of Data Are Typically Shared via Portal


Слайд 39High in Alignment Importance and Performance: Sales & Marketing and Operations &

Compliance

Слайд 40Greatest Gaps in Supplier Alignment: Sales & IT, Sales & Operations and

Operations & IT

Слайд 41Agenda
Study Overview
Retail Scorecard Overview
Primary Scorecard Relationship
Suppliers/Manufacturers
Retailers


Слайд 42Monetary Penalties Are Most Common for Retailers


Слайд 43Over Half of Retailers Are Using e-Commerce


Слайд 44For Nearly Half of Retailers, House Brands Are 26% of Volume


Слайд 45Over Half of Retailers Have Perpetual Inventory Signals for Warehouses


Слайд 46One-Third of Retailers Book Chargeback Deductions into Cost of Goods; One-Third

Budget for Chargebacks

Слайд 47High in Retailer Alignment Importance and Performance: Supply Chain & Operations and

Merchants & Inventory

Слайд 48Greatest Gaps in Retailer Alignment: Merchants & Operations, Inventory & Advertising and

Merchants & Finance

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