Launching the project Аuchan-Аide презентация

Plan of discussion Plan of discussion Reporting Information for End Users Documents Authorization coverage Reporting 1.1.Technical conclusion 2. Information for End Users 2.1. Warranty

Слайд 1 Launching the Project AUCHAN-AIDE
Moscow 2016
Образец подзаголовка


Слайд 2 Plan of discussion
Plan of discussion
Reporting
Information for End Users
Documents
Authorization coverage





Reporting
1.1.Technical conclusion

2.

Information for End Users
2.1. Warranty card
2.2. Basic information for End Users

Documents

Authorization coverage


Слайд 31.1 Technical conclusion
In case of unavailability to repair a device, the

system will generate the form of the technical conclusion automatically. There is all needed information in the TC concerning a device, its data, End Users’ information.
The form of the TC was agreed by AUCHAN.

Plan of discussion
Reporting
Information for End Users
Documents
Authorization coverage





Слайд 42.1 Warranty card
It was offered to modify the warranty card by

adding the web-site on it. AUCHAN agreed this suggestion.
It’s needed to place www.auchan-service.ru on it.
This web-site will be fully supported and updated by AIDE’ team.
It will include the following information:
ASC list
FAQ for End Users
Warranty conditions
list of warranty devices.

Plan of discussion
Reporting
Information for End Users
Documents
Authorization coverage





Слайд 52.2 Basic information for End Users
AIDE offered to place the manual

for end users here: http://www.auchan.ru/, which will include the following information:
auchan-service website
brands in warranty
FAQ
It will be handy for end users, especially for the fist time after launching.
It was already discussed with AUCHAN who waits for validation and support of AUCHAN Russia.

Plan of discussion
Reporting
Information for End Users
Documents
Authorization coverage





Слайд 6Documents
AIDE has been provided with the right to use AUCHAN's trademark.


We are offering to sign an AIDE&AUCHAN non-disclosure agreement and include this clause to it.

Plan of discussion
Reporting
Information for End Users
Documents
Authorization coverage





Слайд 7Authorization coverage
It is needed to cover 24 cities in which there

are AUCHAN stores

Слайд 8Authorization coverage
Plan of discussion
Reporting
Information for End Users
Documents
Authorization coverage




Coverage according to segments.

We need to pay more attention to the “Large home appliances” segment

Слайд 9Authorization coverage
Plan of discussion
Reporting
Information for End Users
Documents
Authorization coverage




Nevertheless, more than half

cities are fully covered, means SC are authorized and are ready to support all segments of products.

AIDE is actively negotiate with SC to pick up the right one for the segment “Large home appliances” in all cities in which it’s not covered yet.


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