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Increasing website conversionby humanizing the e-commerce experience… презентация
Содержание
- 1. Increasing website conversionby humanizing the e-commerce experience…
- 2. (E-)Commerce is all about closing the sale...
- 3. (E-)Commerce is all about customer loyalty... Investing
- 4. Retailers have shop assistants to serve you
- 5. Digital Customer Engagement On
- 6. Vee24 products per customer journey
- 7. Selection of vee24 customers Banking (DE)
- 8. Case Study – schuh.co.uk
- 9. So why e-retailers want vee24?
- 10. Want to learn more? Visit our
- 11. T: +44 (0)1625 668 500 W:
(E-)Commerce is all about closing the sale... Online conversion rates are typically very low in comparison to the conversion rates that are enjoyed in a physical store. Could this be
Слайд 2(E-)Commerce is all about closing the sale...
Online conversion rates are typically
very low in comparison to the conversion rates that are enjoyed in a physical store.
Could this be because in our stores there are people there to help and serve?
Слайд 3(E-)Commerce is all about customer loyalty...
Investing in first time buyers is
expensive: SEO, Adwords...
Average order value of return and repeat customers are 3x to 7x higher.
Invest in your return customers by making them happy!
Measuring Customer Satisfaction is key...
Build a trusted relationship with your customers.
Average order value of return and repeat customers are 3x to 7x higher.
Invest in your return customers by making them happy!
Measuring Customer Satisfaction is key...
Build a trusted relationship with your customers.
Real people can build a true personal and trusted relationship.
Слайд 4Retailers have shop assistants to serve you in their physical stores
Information:
“Where can I find the t-shirts?”
Advice: “Do you have this shirt in one size smaller?”
Inspiration. “Doesn’t this tie go well with that shirt you chose?”.
Re-assurance: “You look very nice in that shirt”
Advice: “Do you have this shirt in one size smaller?”
Inspiration. “Doesn’t this tie go well with that shirt you chose?”.
Re-assurance: “You look very nice in that shirt”
Humanizing the e-commerce experience…
Слайд 5
Digital Customer
Engagement On
Laptop/Desktop
Digital Customer Engagement On
Tablet
Live Demonstration
Digital Customer
Engagement On
Smartphone
Smartphone
Слайд 7Selection of vee24 customers
Banking
(DE)
Serviced Offices
(F)
Telecommunications
(UK and HU)
Furniture Retail
(UK)
Automotive
(DE)
Automotive
(UK)
Fashion Retail
(UK)
Automotive
(DE/JP)
Finance
(NL)
Travel
(UK)
Power
(UK)
Fashion Retail
(NL)
Automotive
(UK/DE)
Automotive
(UK)
TV
(NL)
Fashion Retail
(UK)
Fashion Retail
(UK)
Fashion Retail
(BE)
Real Estate
(BE)
Sports Retail
(USA)
Слайд 10Want to learn more?
Visit our website at vee24.com
Follow me on: be.linkedin.com/in/jangovaerts/
Phone:
+32 474 914 314
Speak to anyone at M+ ☺
Speak to anyone at M+ ☺
Слайд 11T: +44 (0)1625 668 500 W: vee24.com E: sales@vee24.com
Pinewood Court Tytherington Business Park Macclesfield Cheshire SK10 2XR UK
THANK YOU
