How to Plan and Build a Successful Content Marketing Strategy презентация

Содержание

Agenda The key factors for content marketing success The core components of a content marketing strategy How to utilize content across the buyer journey How to work with

Слайд 1
How to Plan and Build a Successful Content Marketing Strategy
#thinkcontent
Michael Brenner
NewsCred

– Head of Strategy
@BrennerMichael

Слайд 2Agenda
The key factors for content marketing success

The core components of a

content marketing strategy

How to utilize content across the buyer journey

How to work with NewsCred to document your strategy and achieve success

Liven this up? Color?


#thinkcontent


Слайд 3Content Marketing
Success
Building a Successful
Content Strategy
Working with NewsCred:
Crafting a Successful
Content Strategy
Utilizing Content

Across
the Buyer Journey

Слайд 4
There’s been a fundamental
shift in the way we create,
consume, and share

content.

Every single day…


4.75 billion

piece of content are shared



1.8 billion

photos are uploaded and shared



500 million

tweets are posted



700 million

snapchats are sent


#thinkcontent


Слайд 5



Marketing used to be about making a myth and telling it.

Now it’s about telling a truth and sharing it.

- MARC MATHIEU -
Unilever


#thinkcontent


Слайд 7
I have no patience for useless things.


Слайд 8



The buyer journey is nothing more than a series of questions

that must be answered.

- IDC -


#thinkcontent


Слайд 9Awareness
Consideration
Preference














































































































































































































































































































































































































































































Begin
decision process
Make
decision
Identify business problem



















Establish requirements/ build RFP
Align IT with business objectives
Explore

technology options

Research solutions

Determine solution strategy

Assess ROI

Research products/ vendors

Build short list


Слайд 10
“Content marketing is the marketing and business process for creating and

distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience – with the objective of driving profitable customer action.”
-Content Marketing Institute

Not Advertising or PR

It is Customer, Not brand-focused

Seeks to answer customer questions across the buyer journey

Owned media

Content Marketing Defined


#thinkcontent


Слайд 11Behind every tweet, share,
and purchase is a person,
like you and me.

#thinkcontent


Слайд 12Put Your Customers’ Needs First.
Make them the hero.

Our Natural Instinct
Content
Marketing
Brand
Purpose
What
Customers
Want
Charity
#thinkcontent


Слайд 13


We need to stop interrupting what
people are interested in and be

what people are interested in.

- CRAIG DAVIS -



#thinkcontent


Слайд 14
Unique Point of View Trap
Too easy to become consumed with your

story, not your customers.


#thinkcontent


Слайд 15Six key factors to content marketing success:

Document content strategy

Have someone in

charge of content

Consistently publish quality content

Map content to buyer journey

Balance Paid, Owned, Earned Media

Track Content Marketing ROI


#thinkcontent


Слайд 16Content Marketing
Success
Building a Successful
Content Strategy
Working with NewsCred:
Crafting a Successful
Content Strategy
Utilizing Content

Across
the Buyer Journey

Слайд 17Delivering content your audience wants

Managing content as an asset (with an

ROI)

Thinking and acting like a publisher


What is a Content Strategy?


#thinkcontent


Слайд 18Why is it important to have a documented
content strategy?



Слайд 193 Steps to Building a Content Strategy


1
Why?
What’s the Business Case?


3
What?
Show

results tied to your business objectives.



2

How?
Team, actions, and budgets needed.


#thinkcontent


Слайд 20
Content Marketing Roadmap
Budget
Destination
Frequency
Amplification / Optimization
Collaboration (Who does what)
Discovery
Destination
Team
Topic Models
Customer
Journey
KPIs /
Reporting
Optimization

Business Case
Current

State
Budget

Branding/Design
Platform
Firm Integration

Who does what?
Agency
NewsCred
Distribution

Structure
Topics
Types

Content by Stage
Conversions
Subscriptions

Define report
Who / when?

Content
Platform
Distribution

#thinkcontent


Слайд 21Content marketing mission statement
Become a destination for [target audience] interested in

[topics]. To help them [customer value].

This will help us [content marketing goals]
Earn your audience’s attention vs. just buying it
Reach, engage and convert NEW buyers

AmEx Open Forum Example: Help Small Businesses Do More Business. To become
the largest source of inbound leads.


#thinkcontent


Слайд 22Commit To Measuring Your Results
Awareness / Reputation:
Classic Brand / PR

objectives. SOV, SOC, and press mentions. With Whom? On What Topic? Measured by?

Reach:
Who is the target Audience? What are their online interests? How can we measure?

Engagement:
Drive deeper relationship with the brand. Measured by time spent, bounce rate, social shares

Convert:
Subscribers, Leads, Sales



#thinkcontent


Слайд 23Define Content Marketing Roles and Functions
Content
Marketer / Editor
Strategizes, writes,
and oversees content

projects to ensure brand consistency and alignment with business objectives.

Community
Manager
Distributes content
across social channels, engages online communities, and contributes to content projects.

Designer
Brings content to life
through the user experience and rich visuals.

Contributors
Any content creator-
blogger, photographer, designer — who contributes to your project.

SEO / Paid
Specialist
Manages the paid
distribution of content online.


Analytics
Defines best/ worst performers, conversion optimization and measurement communications.

Curation
Fines and re-purposes the best content from your business and from around the web.

#thinkcontent


Слайд 24
Please?!


Слайд 25
Define The Business Case, Workflows,
Gain Organizational Buy-in
Make sure all stakeholders understand

your mission statement and business goals
Determine who needs to sign off on content
Set approval processes for publishing and sharing content in order to cut down on
back-and-forth
Leverage technology to automate that entire process is a great way to get ahead



Слайд 26Consider Your Destination and Branding

#thinkcontent


Слайд 27Content Marketing
Success
Building a Successful
Content Strategy
Working with NewsCred:
Crafting a Successful
Content Strategy
Utilizing Content

Across
the Buyer Journey

Слайд 28Conduct A Content Audit
A Content Audit will help you:
Give you a

true sense of scale
Identify gaps
Seize opportunities for content repurposing
Determine performance issues
Evaluate content quality
Improve your information architecture


Download this template now!


Слайд 29Look at Content by Buyer Stage
66%
28%
Early-Stage Content

Late-Stage Content
Middle-Stage Content
6%
#thinkcontent


Слайд 30Where in the journey do we want to connect?





Online Influences
Discover
Consider
Decide
Reviews
Comments
Blogs
Forums
Why buy?
Educate
Search
Why

buy now?
What
When
Who

Why buy from you?
Trust
Capability
Capacity

#thinkcontent


Слайд 31Defining Topics

What are we going to talk about?
[Sample at left –

SAP “The Customer Edge” blog keyword analysis]

access adaptive analytics basement bench best binds brand brandlove buyers canada center chief contact
content contextual customer david december digital don’t earlier edge email engage engagement examples experience extreme fanbase ferragamo free global good grows highlights holiday kind luxury marketing media meerman mensch news officer premium process product providing resolutions roots roundup sales scott sell service shark showstopping social story strategy survival tank technology their thinking timely weekly whole your

#thinkcontent


Слайд 32
Content across the buyer journey
NewsCred’s best practices for utilizing content across

buyer journey

Top of the Funnel
Quality, licensed content around broader, shareable topics that drives visibility
and engagement








Middle of the Funnel
A combination of licensed and custom content that’s not only useful and timely, but also hits on niche topics specific to your offering and solutions. Potentially gated.

Bottom of the Funnel
Custom content promoting your products and services: case studies, product offers, customized demos, etc.

Customer Stage
Consistent cadence of TOFU/MOFU content as well as personalized recommendations, service options, case studies, etc.

Awareness

Retain

Evaluation

Purchase


#thinkcontent


Слайд 33
Show me the money!


Слайд 34Licensed Content
Custom Content
Social Content
Utilize The Right Mix of Content
Licensed Content
Boost credibility,

publishing cadence and direct traffic with a high-volume of fully-licensed, compliant content.

Custom Content
Share on-brand stories and recipes which are created specifically for your brand.

Social Content
Leverage snackable content through UGC that engages your target audience.





Custom Content
Share on-brand stories and recipes which are created specifically for your brand.

Social Content
Leverage snackable content through UGC that engages your target audience.

Licensed Content
Boost credibility, publishing cadence, and direct traffic with a high-volume of fully-licensed, compliant content.

#thinkcontent


Слайд 36
Distributing your content

“Even great content needs a push!”
Average Hollywood movie splits

40-50%
production with 50-60% distribution


#thinkcontent


Слайд 37Maximizing the Reach of Your Content
We believe in a “converged media”

approach utilizing paid, owned, and earned media to deliver content the audience wants and maximizing the reach of that content.


Paid Social Influencer/
movable media

Leverage your owned
content and channels

Maximize organic buzz,
social engagement,
and PR

Organic Traffic & SEO

Quickly grow your
audience & jumpstart engagement

Converged

Native Ads (Nativo)
Paid Content Distribution (Outbrain, Sharethrough)

Earned

Paid

Owned

#thinkcontent


Слайд 38
Distribution Recommendations
Make sure your social accounts demonstrate interaction
4-1-1 Rule: 4 of

your posts, 1 influencer post, 1 publisher post
Follow and mention influencers, publishers in each topic
Help your authors build social presence
Test paid distribution with LinkedIn and Outbrain
Measure engaged visitors from paid vs. organic visitors
Based on time on site or pages per visit







Client

Influencer

Publisher


#thinkcontent


Слайд 39Blog Benchmarks
Uniques Per
Month
346,400
Time Spent
On Site
46 Seconds
Pages Per Visit
1.3 Average
Bounce Rate
85%

#thinkcontent


Слайд 40Define Key Measures and Targets

#thinkcontent
Download this template now!


Слайд 41Organic and Social: Up and To The Right

#thinkcontent


Слайд 42Content Marketing
Success
Building a Successful
Content Strategy
Working with NewsCred:
Crafting a Successful
Content Strategy
Utilizing Content

Across
the Buyer Journey

Слайд 43No matter where you are in your journey,
NewsCred can help.
Our team

of strategists can help you:

Document your content strategy
Build Business case / Define ROI
Content Audits
Buyer journeys
Content Mix
Build / Source Content Team
Distribution strategy
Provide metrics and ROI guidance




#thinkcontent


Слайд 44
We’re helping some of the world’s
largest brands with their strategy:

#thinkcontent


Слайд 45Ways to work with our Strategy Team
Ongoing Strategy Engagements

One-Day Strategy Workshop

Multiple

Strategy Sessions

Strategy Health check

Custom engagements


#thinkcontent


Слайд 46Sample content strategy
exercises we’ll help you with

#thinkcontent


Слайд 48
Xyz
Early
Xyz
Late
Xyz
Xyz
Persona
Questions/Concerns
Xyz
Middle
Xyz
Xyz
Keywords
Xyz
Early
Xyz
Late
Xyz
Xyz
Persona
Questions/Concerns
Xyz
Middle
Xyz
Xyz
Keywords
Stage
Stage
#thinkcontent


Слайд 50How To Implement A Successful
Content Marketing Strategy
Key Takeaways:
Commit to publishing

content that your customers actually want

Figure out what questions your customers ask (Google) what content they share (Social) and what channels they use.

Start publishing content

Distribute the winners

Measure what works





#thinkcontent


Слайд 52michael.brenner@newscred.com
sales@newscred.com
#thinkcontent | @newscred
Questions?

Learn more about our strategy services:
http://newscred.com/learn-professional-services

Enter our

raffle for a free
Content Strategy Workshop:
http://newscred.com/content-strategy-workshop-raffle



Слайд 53michael.brenner@newscred.com
sales@newscred.com
#thinkcontent | @newscred
Thank you!

Learn more about our strategy services:
http://newscred.com/learn-professional-services

Enter

our raffle for a free
Content Strategy Workshop:
http://newscred.com/content-strategy-workshop-raffle



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