Google 2014 Holiday Trends презентация

Содержание

#AssertiveOnline My Business is #AssertiveOnline with @Netsertive Twitter Q&A

Слайд 1Google 2014 Holiday Trends
5 Internet Secrets That Will Make or

Break Your Season

Cindy Laning
laning@google.com
Strategic Partnership Manager

Tim McLain
tmclain@netsertive.com
Senior Marketing Manager
netsertive.com


Слайд 2#AssertiveOnline
My Business is #AssertiveOnline with @Netsertive
Twitter Q&A


Слайд 3
5
key trends for holiday 2014


Слайд 41
Online engagement will be paramount to holiday success


Слайд 5
Looking back: Mobile during 2013 holiday

5
toys bought per second on mobile

devices on
Amazon


35%
Of website traffic in Q4 ‘13 was mobile


40%
Black Friday
e-commerce purchases
on mobile


Слайд 6
60%
of total digital media
time spent
mobile milestones:


Слайд 7
mobile milestones:
38%
of total traffic


Слайд 8
Mobile plays a crucial role in shopping research, beyond m-commerce


Слайд 9

Lead consumers to your store or website
Research
online

=

Search Marketing Ad
Compare online,
touch

in-store

=

Search Marketing
Ad

Слайд 10
40%
of purchases are made crossing channels


Слайд 11
Give customers what they are looking for instantly


Слайд 12
Be personal


Слайд 13
Be present


Слайд 14
Seasonal automotive trends
Source: Google Internal Data, 2013


Слайд 15
Automotive: New model spikes research
Sources: Google Trends & Google Keyword

Planner

Слайд 161
Tent pole events will no longer be a single day


Слайд 17
Black Friday turns gray…


Слайд 18
Thanksgiving Day
Black
Friday
Cyber
Monday
Black Friday Query Demand
Black Friday
Query Demand
+27%

Consumers are

researching BF information/deals earlier each year

Слайд 19
EARLY START 29% of shoppers will have started holiday shopping before Halloween


Слайд 20
Match the customer demand calendar


Слайд 21
Home furnishings trends
Sources: Google Trends & Google Keyword Planner


Слайд 221
More opportunities to influence always connected consumers


Слайд 23
daily time spent with digital
2010
2013
Shoppers are constantly connected…


3:11
5:46


Слайд 24
76%
using online resources


Слайд 25

78%
of consumers are not loyal to a particular brand



And they are open to influence…

57%
of holiday shoppers don’t have a specific products or brand in mind when they begin their holiday shopping


Слайд 26
5
12
2010
2013
Influence shoppers before they
visit your store


Слайд 27
Audio video installation trends
Sources: Google Trends & Google Keyword Planner


Слайд 28
Retailers and
Store Visits 69%
YouTube
64%
Twitter
61%
*Stated influence of media touchpoints for

recent purchasers when making a decision to purchase **Top 3 roles of YouTube as stated by recent purchasers of auto vehicles, beauty products and smartphones


Word of Mouth
74%


Слайд 29
Create useful content
Engage with the connected consumers


Слайд 30
Create informative content


Слайд 311
Fewer store visits but more
value per visit


Слайд 32
2010
2013


38
17
fewer visits to store…
Footsteps in billions (Nov-Dec)


Слайд 33


$681
$783
2010
2013
…but more purposeful
ecomm +57%
offline +13%
Note – Slide Animates
retail sales in $billions (Nov-Dec)


Слайд 34


…which makes each visit twice as valuable

2010
2013
$17
$42
(offline)


Слайд 35Measure cross channel impact
In-Store Visit Beta
Enables advertisers to measure how Google

Search traffic is driving store visits across mobile, tablet and desktop devices.

In-Store Transaction Beta

Effectively measurement of offline sales driven by AW clicks through importing offline point-of-sale transaction data into the Adwords interface.



Слайд 361
Pricing & shipping will
drive purchases


Слайд 37
92%
are checking online for best prices


Слайд 38
#1
comparing prices is the number 1
reason smartphone owners
search in-store


Слайд 39
8 out of 10 will wait…


Слайд 40
The Faster, The Better
When buying online, if a product is available

from multiple retailers at the exact same price, would any of the following shipping offers sway your purchase decision?

Слайд 41
Procrastinators Get One More Day to Ship
2-Day
shipping


Overnight
shipping


Слайд 42

(Just don’t over-promise
and under-deliver)


Слайд 43
Top Holiday Trends for 2014

Online engagement will be paramount to holiday

success
Tent pole events will no longer be a single day
More opportunities to influence always connected consumers
Fewer store visits but more value per visit
Pricing & shipping drive purchasing

Google 2014 Holiday Trends


Слайд 441
Happy holidays from
Google & Netsertive!


Слайд 45Google 2014 Holiday Trends
5 Internet Secrets That Will Make or

Break Your Season

Cindy Laning
laning@google.com
Strategic Partnership Manager

Tim McLain
tmclain@netsertive.com
Senior Marketing Manager
netsertive.com


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