Flipkart Vs Amazon: презентация

E-Commerce in India IT Act, 2000 Explosive Growth Access to Internet: 11% Indians Growth: > 50% Annually Sales by 2016: $8.3 billion* Contribution to India’s GDP by 2020: 4%**

Слайд 1Flipkart Vs Amazon:
a case study in e-retailing

By:
Sumit Lokhande

SIEMENS Nashik Works


Слайд 2E-Commerce in India
IT Act, 2000
Explosive Growth
Access to Internet: 11% Indians
Growth: >

50% Annually
Sales by 2016: $8.3 billion*
Contribution to India’s
GDP by 2020: 4%**



Source:
*Crisil (Credit Rating Information Services of India Limited )
**KPMG


Слайд 3Challenges in E-Commerce Industry:
High return ratio → Reverse Logistics
High Failure

Rate for most Payment Gateways
Low Internet penetration
Low Smartphone penetration
No Touch and feel experience.
Logistics

Слайд 4Amazon: An Introduction
American International Headquartered at Seattle
Started as online bookstore
Soon diversified

selling CDs, DVDs, software, electronics, furniture, toys, etc
Mission: To be world’s largest Customer Centric Company

Слайд 5Amazon Business:
Platforms for Merchants & Associates
Many acquisition from 1998 till

date

Слайд 6Amazon.in Home Page


Слайд 7Flipkart: An Introduction
Indian e-commerce company headquartered in Bangalore, Karnataka.
Founded by Sachin Bansal and Binny

Bansal in 2007.
Initial focus on online sales of books, but later it expanded to electronic goods etc
Multiple Payment Methods

Слайд 8Innovation
Delivery within 2 Days
30 Days return policy
Card Swipe on delivery
Comparison of

products made easy
Browsing made easy
Exclusive Launch at aggressive prices.
(Eg., Moto E)

Слайд 9Flipkart: Home Page


Слайд 10Sales Promotion: Flipkart
Apart from Television Commercial, Flipkart relies more on word

of mouth publicity.

Other Promotional Techniques include:
Rebate & Discounts
Refunds
Quantity Deals/ Gifts
Full Finance @ 0%

Слайд 11The Road Ahead For Flipkart:
Glowing Reviews
Niche Product: DigiFlip
Value Added Differentiation: Focus

on customer & Providing Customization of Products.
Aggressive marketing for the Mobile App

Слайд 12SWOT Analysis: Flipkart


Слайд 13Business Level Strategies: Flipkart
Word of mouth advertising
Customer satisfaction
Wise Use of Search

Engine
Optimization (SEO) and Ad Words
Social Media
Ekart


Слайд 14Strategic Evaluation: Flipkart


Слайд 15Flipkart Journey
First Mover Benefit
Pioneering innovation: Sales of Motorola, Xiaomi
Excellent Service

and Product Quality
Ease of use
Market leader despite offering relatively high prices
Discounts and free shipping
Successful WOM marketing


Слайд 16Flipkart’s Big Billion Day Sale:


Слайд 17Marketing Tactic:
Special Mailers
Target Sales: Rs. 1 Billion


Achieved Sales:
Rs. 6.14 Billion








Слайд 19Business Model/ Marketing Mix
Flipkart is a Marketplace model
Sub Brand ‘DigiFlip’
Ekart Logistics

for competitors
Hand to Hand Exchange via Myntra Logistics



Слайд 20Marketing Innovation
FlipKARDs for Brand Loyal

Reward coupons for Product Reviews

Expert Advice from

Tech Bloggers

Modeled Clothes as per Size Chart




Flipkard
Loyalty Programme


Discounts. Coupons. Sale.


Слайд 21Retaining Leadership Position
Customized Products

Develop IT Infrastructure

Complement Product Purchase

Renovate & Expand Business
Increase

No. of Sellers
More features on Mobile App






Слайд 22OPEN FOR QUESTIONS
THANK YOU


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