Istanbul – 26th November 2015
Istanbul – 26th November 2015
IS BIG DATA
100K BRANDS
400 CATEGORIES
3m
CONSUMERS
50
MARKETS
4.5bn
DATA POINTS
COMPREHENSIVE
& OBJECTIVE
BRANDZ™ TOP 100 GLOBAL BRANDS
BRANDZ™ TOP 100 CHINESE BRANDS
BRANDZ™ TOP 50 LATAM BRANDS
BRANDZ™ TOP 50 INDIAN BRANDS
BRANDZ™ TOP 50 INDONESIAN BRANDS
Millward Brown's analysis shows that companies with strong brands are able to grow their share prices more than companies with weak brands:
BrandZ™ Strong Brands Portfolio Performance vs. S&P 500 vs. MSCI World Index
2006
Source: BrandZ, 2105, MBV Analysis
Financial performance 2014
Cohesive customer experience
Upgraded all stores to become live versions of the website
Digitalized to engage with Millennials
Allocated 60% of the marketing budget to Digital media
Created 3 new departments: Insights & Analytics, Social Media and Mobile
Brought the creation of social media content in-house
New products would be first launched online and only after that via traditional media, such as billboards
Retained its heritage
“How do our consumers want to engage with their bank?”
“We’ll judge that in the advocacy of the brand and recommendation.”
Product range
Grooming tips & Online videos
New products
Source: FT, BBA report
Visits to bank branches
DOWN -30%
Telephone banking
DOWN -5%
Online Loans
50% SHARE
LIFE STAGES OF DIGITAL CHALLENGE
Technology-led cost reduction plays
Digital as a tool for service and sales
Digital as a way of offering tailored, relevant experiences
Findings the right balance
Source: BBA report, Bain & Co report
Customers who interact with their banks through both digital and physical channels are:
more engaged
more loyal
more likely to hold more products
SME-focused challenger bank :
Traditional banks failing to increase lending to SMEs
There is growth - but it’s all going to internet banks
Similar mindset
But they may be disintermediated
But they are accessed in a new way
Not the benefit of the provider
This is an existential challenge for businesses that do not want to change
Если не удалось найти и скачать презентацию, Вы можете заказать его на нашем сайте. Мы постараемся найти нужный Вам материал и отправим по электронной почте. Не стесняйтесь обращаться к нам, если у вас возникли вопросы или пожелания:
Email: Нажмите что бы посмотреть