Brand Power in the Digital Age презентация

Содержание

Agenda BrandZ The rise of digital brands in the Top 100 The rise of digital brands in Turkey Adopting digital Adopting digital in Turkey The digital challenge – a case study

Слайд 1Brand Power in the Digital Age
10 Years of BrandZ - The

Rise of Digital Brands

Istanbul – 26th November 2015


Слайд 2Agenda
BrandZ
The rise of digital brands in the Top 100
The rise of

digital brands in Turkey
Adopting digital
Adopting digital in Turkey
The digital challenge – a case study in banking
The future




Слайд 3BrandZ


Слайд 4BRANDZ is the largest brand database worldwide


Слайд 5BRANDZ is underpinned by the an extensive consumer & customer research

programme

IS BIG DATA

100K BRANDS

400 CATEGORIES

3m
CONSUMERS

50
MARKETS

4.5bn
DATA POINTS


Слайд 6BRANDZ is the most robust ranking
GLOBAL STANDARD
PUBLIC DATA
VALIDATED
Globally 3million+ consumers, 100,000+

brands, 50+ markets.
Category specific, with cross category findings
Entirely objective, direct-from-consumer


COMPREHENSIVE
& OBJECTIVE

BRANDZ™ TOP 100 GLOBAL BRANDS

BRANDZ™ TOP 100 CHINESE BRANDS

BRANDZ™ TOP 50 LATAM BRANDS

BRANDZ™ TOP 50 INDIAN BRANDS

BRANDZ™ TOP 50 INDONESIAN BRANDS


Слайд 7We believe that strong brands create optimal business success
Source: Proprietary BrandZ™

brand strength data; Bloomberg; Millward Brown analysis

Millward Brown's analysis shows that companies with strong brands are able to grow their share prices more than companies with weak brands:

BrandZ™ Strong Brands Portfolio Performance vs. S&P 500 vs. MSCI World Index





Слайд 8The rise of Digital Brands in the Top 100


Слайд 9Digital Brands in the BRANDZ Top 100
2015
2013
2011
2006
Source: BrandZ, 2105, MBV Analysis


Слайд 10Drivers of digital brand success
Diversified portfolio of projects and areas of

interest
Focused on driving penetration
Premiumisation of users is a relatively recent phenomenon
Two types of players:
Brands that moved real life operations into the digital world
Brands that invented services that did not exist before and created new markets






2006

Source: BrandZ, 2105, MBV Analysis

Financial performance 2014


Слайд 11Value of Digital brands in the BRANDZ Top 100


Слайд 12The rise of Digital Brands in Turkey


Слайд 13Digital Brands in Turkey
Turkey is among the world leaders in B2C

E-Commerce growth

Online audience is one of the most engaged in Europe – behind only the UK

Turkey's Internet users are the youngest in Europe

A quarter of all Internet users shop online

The B2C E-Commerce market share of pure Internet players in Turkey is the highest in Europe

Слайд 14Online mass merchants
Amazon-style marketplace
Attracted overseas investment
Valued at over $400M
Turkish subsidiary of

eBay
“Going, going, gone”
Established in 2001


Слайд 15Online fashion
Leading online fashion retailer in Turkey with 2,000+ brands and

10million + users

Слайд 16Private shopping club & celebrity
From private shopping club to e-commerce vehicle
Largest

online fashion retailer in MENA
Operates across Turkey, Australia, Ukraine, Korea, Greece, Poland


Слайд 17Online food delivery & grocery
“Food Cart”
3 million customers and 9,000 member

restaurants in Turkey and Cyprus
CEO shared his windfall with 114 employees –gave them $237k each
Bought by Delivery Hero of Germany for $589M

Слайд 18Adopting Digital


Слайд 19Burberry brought the brand vision to life through a connected on-

& offline experience

Cohesive customer experience
Upgraded all stores to become live versions of the website
Digitalized to engage with Millennials
Allocated 60% of the marketing budget to Digital media
Created 3 new departments: Insights & Analytics, Social Media and Mobile
Brought the creation of social media content in-house
New products would be first launched online and only after that via traditional media, such as billboards
Retained its heritage



Слайд 20HSBC has moved into the digital space more aggressively than almost

any other bank

“How do our consumers want to engage with their bank?”

“We’ll judge that in the advocacy of the brand and recommendation.”





Слайд 21Tesco is the largest online grocer in the world


Слайд 22Adoption of digital in fmcg is more difficult
Product range
Cocktails & recipes
“Good

times”

Product range
Grooming tips & Online videos
New products



Слайд 23Adopting digital in Turkey


Слайд 24Adoption of digital to win nationally
Leader in Turkish market
Diversified and international

portfolio
Embraced implications of digital across its businesses








Слайд 25Adoption of digital to win internationally
Voted Europe’s best airline 4 years

in a row
More destinations than any other airline with 270+ destinations

Слайд 26The digital challenge
A CASE STUDY IN BANKING


Слайд 27Digital is just another cycle in the innovation of banking
Digital innovations

in banking industry created new markets that carry opportunities as well as threats for well established players…
… but this is nothing new

However, banks are pressing ahead with digital plans not only to win customers from their immediate rivals…
… but also with an eye to the potential threat from Apple, Google and other tech giants.


Source: FT, BBA report


Слайд 28But the size and speed of change is striking
Source: FT, BBA

report

Visits to bank branches

DOWN -30%

Telephone banking

DOWN -5%

Online Loans

50% SHARE


Слайд 29Banks have to keep adapting the way in which they adopt

digital

LIFE STAGES OF DIGITAL CHALLENGE

Technology-led cost reduction plays
Digital as a tool for service and sales
Digital as a way of offering tailored, relevant experiences
Findings the right balance

Source: BBA report, Bain & Co report

Customers who interact with their banks through both digital and physical channels are:
more engaged
more loyal
more likely to hold more products


Слайд 30Digital is an opportunity as well as a challenge
Source: ThisisMoney, 2014
Consumer

trust is driven by category norms

And is still far more likely to reside in established businesses

Слайд 31The future


Слайд 32Disruption of digital
An imminent launch in the UK b2c market:
Fair and

transparent, that acts in the best interest of its customers
Technology that makes life easier and puts you in control
A bank that is run for the benefit of its customers rather than for itself

SME-focused challenger bank :
Traditional banks failing to increase lending to SMEs
There is growth - but it’s all going to internet banks
Similar mindset


Слайд 33The Future?
Most categories are not fundamentally disrupted


Most categories that are disrupted

continue to deliver the same products and services


Digital companies are there for the benefit of the consumer


Digital results in a far more customer-centric business model

But they may be disintermediated



But they are accessed in a new way




Not the benefit of the provider



This is an existential challenge for businesses that do not want to change


Слайд 34THANK YOU


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