AeroLabs e-commerce platform презентация

Our IT development experience for the Airlines for over 10 years. During this time we have accumulated a unique experience with an experienced team of 20+ Travel Technology Professionals.

We drive revenue and loyalty for Airlines and online travel portals.

Alex Stolyarov – Project manager with 5 year experience in Airlines industry
Pavel Panteleev – Head of E-commerce Transaero Airlines with 12 year experience in Airlines industry
Oleg Gruzdev – Lead architect with 5 year experience in Java development

Founded in 2011 with headquarters in Moscow, Russia.
2015 Singapore office established

AeroLabs is part of http://aeroinform.aero Group one of the key developer PJSC "Aeroflot - Russian airlines"

AeroLabs is one of the key developers of state-owned Air Moldova airline

AeroLabs is one of the developers of Ostrovok.ru - a leading hotel operator

Over the years we have worked with leading tour operator in Russia Biblio-Globus

4

USD Saved for Airlines

1 800 000

5

Loyalty customers

99.8%

Up-time

Results of the year 2014-2015

SEO – promotion

Self Check-In & Baggage Terminals

E-commerce platform (e-Aero IBE)

CRM & Loyalty

iOS, Android, Windows Phone

Payment Systems

Individuality in the details, Perfection in the development...

Web-Check-In

Increased WEB-sales by 50%/year

Reduce costs on IBE up to 40-50%

Return customers growth 20-30%

Flexible e-Aero Internet Booking Engine solution – up to 10 updates per month

Travelport

Availability, Fares, Fare rules, Taxes

Sirena Travel

Availability, Fares, Fare rules, Taxes

PSP

Bank

Administrative Panel

CRM

Loyality

WebSite

Booking API

Mobile App

Internet Booking Engine

Agent Gateway

Online Redemption

META Search Engine

Fares Shopping Service

Availability System

Fares Shopping Engine

Availability Cache

Booking Service

Local Fares & Cache

Tax Service

Booking Workflow

Tax engine

Ticketing

Tax cache

AeroLabs e-Aero IBE

Packaging

Cart

Loyalty

Profiles

Sessions

Rules editor

Admin interface

Reporting

Call center servicing

Client Connect-
ions

Security

logging

Scheduled processes

Customer Rules

Supplier Rules

Requests, Response aggregation, Pricing, Fees, Currency, Packaging, Sorting& Filtering, Markups, Discounts, Quality checks

PNR cart

Fares Cache

Services

Hotels

Locations

Profiles

Loyalty

Database

Database

Supplier
connections

Database

Database

Content inventory

E-Commerce platform architecture

CRS / Host

GDS

COST for Fares & Taxes Availability– 0$

Availability cache & Fares DataBase

Увеличение количества лояльных высокодоходных пассажиров

Индивидуальный подход к каждому пассажиру позволяет повысить его лояльность к АК.

Снижение риска потери клиентов

Выявление неактивных клиентов и причин их незаинтересованности. Определение вероятности потери клиента и метода дальнейшего взаимодействия с ним.

30%

Повышение продаж на в год

CRM + Loyalty

Персональное предложение

Загрузка

Загрузка

Segmen-tation

Passenger behavior
(applies, feedback, preferences)

Airline product changes

30%

+ online sales as a result

Начисление миль в качестве компенсации

Партнерские программы

Подарочные мили от АК

Неполетные активности:

Покупка доп.сервисов на сайте АК

Любой формат посадочного талона, включая QR-код

Мульти-регистрация из разных PNR

Регистрация доступна из любого аэропорта:

Регистрация осуществляется в собственной DCS Авиакомпании

В бронировании записываются номера мест

Осуществляется отправка PNL в универсальном формате в аэропорт (пункт регистрации) хэндлеру.