How Social Engagement Metrics Inform Your Content Marketing Development Strategy Geoff Colon - @djgeoffe презентация

Your Audience Desires a Meal You are the Chef Data are the Ingredients The Meal is the Content You Provide the Audience Satisfaction (Solution) Data are the ingredients to make a

Слайд 1How Social Engagement Metrics Inform Your Content Marketing Development Strategy

Geoff Colon

- @djgeoffe

January 23, 2015


Слайд 2Your Audience Desires a Meal
You are the Chef
Data are the Ingredients
The

Meal is the Content
You Provide the Audience Satisfaction (Solution)

Data are the ingredients to make a meal to help satisfy your desired audience so they tell others in their interest influence the need to eat at your establishment…


Слайд 3When We Think of Social and Content Now…
We think too much

of the individual ingredients

We think of the preparation rather than the presentation, evaluation and refinement

We measure the incorrect KPIs and wonder why we don’t close a reservation or book returning customers

Слайд 4How We Should Think Beginning Today…
Think of performance data, distribution, content,

UX all as a final dish

Distribution and Evaluation work together

KPIs to really watch:

Link CTR (where, who, what)
Audience (Unique Visitors)
Content Engagement
New vs. Returning Visitors
Bounce Rate
Page Views
Social Media Engagement Rates
Keyword Research from Search




Слайд 5The Ingredients and Recipe…
Web Analytics: Google, Omniture, Union

Social Analytics: Facebook, Twitter,

LinkedIn, Tumblr, Spredfast, Sprinklr, Hootsuite, Marketo, Salesforce

Social Listening: Microsoft Social Listening, Visible, Radian 6, Sysomos

Content: PowerPoints, Infographics, Video, Blogs, Photos, Podcasts, Livestreams, etc.

Distribution: Social Networks

Homebase Hub: Your Website


Слайд 6Getting Started
Think of the User Experience for your first test.

From the

audience data you can garner and your desired customer, how do you reach them? Where is your current traffic coming from? What types of content does your desired customer currenthly engage with on social?

Have ingredients baked into content? Let’s get started…


Слайд 7Directions - Step 1:
Everything starts with links and #tags. All content

has an URL associated with it even if that URL tag metadata is hidden. # are becoming a better way to archive or tag/label niche data.

Begin using an URL shortener or tracker for your links: bit.ly, ow.ly
Each link aligns with a piece of content or destination
Monitor and track the clicks and from what channels they originate
Create metatags for four goal types…



Слайд 8Directions - Step 1.5:
There are four types of Goals. Each type

is used to measure different kinds of content and actions.

Слайд 9Directions - Step 2:
Link CTRs and #tags help create segments. From

the clicks and mentions we can begin to align the data into pods:

Audience
Geolocation
Referral platform

Social plugin APIs should also be used on your page to collect data. Share buttons of content to various platforms can collect data of which content is distributed where by your audience.




Слайд 10Directions - Step 3:
Segment your audience. Set goals and syndicate. Deliver

content. Let’s see what a Tweet would look like in terms of results based on the goals you have defined.

Слайд 11Directions - Step 4:
What drivers on social are pushing your content?

What content is being engaged with the most? How are people discovering the content? What is driving them to your site? How much reach is it getting in social ecosystems? How are people searching for it? (Bing Keyword Research Tool)

Слайд 12Directions - Step 5:
Collect data off your site. Measure, integrate with

onsite data…



Слайд 13Serve & Refine:
How did the content perform in terms of:

Online referrals?
Conversion

rate?
Visitation?
Engagement rate?
Page Views?
Bounce Rate?

Content with top ratings in each category should be refined and repeated with your next meal. Test the pattern again until you can define the best content performance algorithm.





Слайд 14Questions, Connection, Recipes:
Geoffrey Colon
Twitter: @djgeoffe
LinkedIn: Linkedin.com/in/geoffreycolon
SlideShare: Slideshare.net/geoffreycolon
Instagram: Instagram.com/djgeoffe
Blog: FuturistLab.Tumblr.com
Podcast: Spreaker.com/show/disruptive-fm


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