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5 Strategies to Keep Lines Short at Your Next Event презентация
Содержание
- 1. 5 Strategies to Keep Lines Short at Your Next Event
- 2. Your attendee’s experience at the entrance impacts their overall event experience.
- 3. Long lines leave negative brand impressions
- 4. Make sure you have a plan.
- 5. 5 Strategies to Keep Lines Short at Your Next Event
- 6. Build a Plan That’s Right For You
- 7. Eventbrite’s map for Maker Faire
- 8. Example of consumer convention map
- 9. Multiple entrances can pose multiple challenges
- 10. General rules to keep in mind Put
- 11. Planning your gate design How many
- 12. Don’t forget your exit strategy.
- 13. Communicate Early and Often
- 14. Provide the basics and tips on your site
- 15. Remind guests on order confirmations & tickets
- 16. Encourage early arrival to avoid long lines
- 17. Set expectations and share tips on social media
- 18. Provide venue maps On your site
- 19. Create prominent signage to guide the way
- 20. Rely on technology to save time
- 21. Use mobile ticket scanners for flexibility and speed
- 22. Gilroy Garlic Festival uses Eventbrite’s fast, mobile point of sale solution
- 23. Prime your people for speed
- 24. Create a lot of little tasks
- 25. Recruit and on-board your volunteers Set expectations
- 26. Host an on-site orientation Venue tour Share
- 27. Rely on a professional security company for faster ID and bag checks
- 28. Rely on your own team with money
- 29. Use data to inform your entry plan
- 30. Inform your strategy based on past
- 31. See how many people actually showed up
- 32. Analyze peak check-in times
- 33. Drill in hour-by-hour entry data
- 34. 5 Strategies to Keep Lines Short
- 35. Hosting an event? Talk to an
Your attendee’s experience at the entrance impacts their overall event experience.
Слайд 10General rules to keep in mind
Put box offices near the entrance
but not too close
Ticket sales, will call and customer service should be close to each other
Offer VIPs a speed lane or separate entrance
Put security screenings before ticket checkpoint
Put information booths inside but close to entry to be able to direct people there
Ticket sales, will call and customer service should be close to each other
Offer VIPs a speed lane or separate entrance
Put security screenings before ticket checkpoint
Put information booths inside but close to entry to be able to direct people there
Слайд 11
Planning your gate design
How many lanes do I need?
How many
devices do I need?
How many people do I need?
How many people do I need?
Слайд 24
Create a lot of little tasks
Ticket scanning
Bag check
ID check
Badge
distribution
Lanyards
Goodie bags
Customer service
Lanyards
Goodie bags
Customer service
Слайд 25Recruit and on-board your volunteers
Set expectations
Clear directions
Keep lines of communication
open
Слайд 26Host an on-site orientation
Venue tour
Share the event schedule
Remind them of the
rules they need to enforce
Слайд 30
Inform your strategy based on past data
Estimated number of attendees
Know
when rushes are
Figure out your scan rate
Set up your check-in process
Determine when you open doors
Figure out your scan rate
Set up your check-in process
Determine when you open doors
Слайд 34
5 Strategies to Keep Lines Short
at Your Next Event
Build a
plan that’s right for you
Communicate early and often
Rely on technology to save time
Prime your people for speed
Use data to inform your entry plan
Communicate early and often
Rely on technology to save time
Prime your people for speed
Use data to inform your entry plan
